2000 Chrysler Concorde

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THERE WAS A LOUD KNOCKING NOISE AND THE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS DRIVEN TO A SERVICE STATION. THE DIP STICK WAS CHECKED FOR OIL LEVEL. THE CONTACT ADDED TWO QUARTS, WAITED 5 MINUTES, AND THEN CHECKED THE OIL LEVEL AGAIN. THE LEVEL WAS INDICATED THE OIL TANK WAS STILL NEAR EMPTY, SO THE CONTACT ADDED ONE MORE QUART. THEN THE LEVEL WAS TOO HIGH, SO THE CONTACT EMPTIED THE OIL AND ADDED THE RECOMMENDED 5 QUARTS. THE WARNING LIGHT CONTINUED TO ILLUMINATE, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON A CITY STREET, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THERE WAS EXCESSIVE OIL SLUDGE PRESENT, AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED.

I PURCHASED A 2000 CHRYSLER CONCORDE IN JUNE 2001 FROM PATTERSON CHEVROLET. I PURCHASED AN EXTENDED WARRANTY ON THE CAR AND IT WAS SERVICED FOR ENGINE PROBLEMS (OIL LEAKING AND SMOKE UNDER THE HOOD) IN NOVEMBER 2001, TWICE IN DECEMBER 2001 AND ONCE IN JANUARY 2002 BEFORE THE PROBLEM WAS FIXED. CAR ENGINE SUDDENLY BEGAN TO RUN VERY LOUDLY. I PUT 2 QUARTS OF OIL AND THE NEXT DAY THE ENGINE SIMPLY DIED WHILE I WAS ON MY WAY TO WORK ON A VERY BUSY STREET. THERE HAD BEEN NO PRIOR INDICATIONS THERE WAS ANYTHING WAS WRONG WITH THE CAR. *NM

DT*: THE CONTACT STATED WHILE TRAVELING 45 MPH, THE VEHICLE LOST POWER, WAS PULLED OVER AND DRIVEN TO AN INDEPENDENT REPAIR SHOP. THEN, THE VEHICLE WAS DRIVEN TO THE DEALERSHIP, WHO DETERMINED THE TIMING CHAIN TENSIONER FRACTURED CAUSING THE ENGINE TO RUN ERRATICALLY. THE TIMING CHAIN GEARS AND TENSIONER WERE REPLACED. AFTERWARDS, WHEN THE VEHICLE WAS STARTED, THE OIL PRESSURE WAS LOW AND THE DEALERSHIP DETERMINED THERE WAS OIL SLUDGE IN THE ENGINE.

I WAS DRIVING ALONG INTERSTATE 295 JUST PASSING INTO MASSACHUSETTS ON OCTOBER 20TH 2006 WHEN I HEARD MY ENGINE MAKING HORRID SOUNDS, ALL OF A SUDDEN I HAD NO CONTROL AND INSTEAD OF PANICKING LIKE A NORMAL DRIVER AND CRASHING HORRIBLY(WHICH WOULD HAVE HAPPENED I ASSURE YOU) I POPPED THE CAR INTO NEUTRAL, TURNED OFF ALL POWER AND COASTED INTO THE BREAKDOWN LANE(TURNING WITH NO POWER IS NO FUN AT ALL). AS IT TURNS OUT MY ENGINE HAD BLOWN UP WHILE I WAS DRIVING WHICH COULD HAVE KILLED ME AND HAD MY 2 WEEK OLD DAUGHTER AND FIANCE BEEN IN THE CAR THEY AS WELL. MY MECHANIC TOLD ME THAT I SHOULD NOT HAVE BEEN ABLE TO DO WHAT I DID BUT I WAS LUCKY AND THERE WERE VERY FEW DRIVERS ON THE ROAD. I HAVE WORKED AT OIL CHANGE GARAGES AND I DO REGULAR MAINTENANCE ON MY CAR. THE FAULT IS WITH THE ENGINE. *NM

DT*: THE CONTACT STATED THAT AFTER THE PURCHASE OF THE VEHICLE THERE WERE PROBLEMS WITH THE BRAKES WHICH WERE CAUSED BY IMPROPER INSTALLATION OF THE BRAKE LINE. THE ENGINE ALSO MADE SEVERAL CLUNKY NOISES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE BRAKELINE WAS INSTALLED IMPROPERLY AND OIL SLUDGE BUILD UP CONTAMINATED THE ENGINE CAUSING THE PROBLEMS. ON A SECOND VISIT TO THE DEALER THE ENGINE BEGAN TO SMOKE INDICATING A BLOWOUT. THE DEALER DETERMINED THE BLOW OUT WAS DUE TO POOR MAINTENANCE. THE COMPONENTS AFFECTED WERE THE TIMING CHAIN, THE CONTROL PANEL AND THE ENGINE.

DT*: THE CONTACT STATED THERE WAS A CONSTANT KNOCKING NOISE IN THE ENGINE. THE NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED UP, AND CONTINUED UNTIL THE VEHICLE WAS SHUT OFF. THE NOISE BECAME LOUDER AS THE SPEED INCREASED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THERE WERE NO IMMEDIATE REPAIRS MADE TO THE VEHICLE.