2000 Chrysler Concorde

HELLO, ON FRIDAY, FEBRUARY 19TH, I EXPERIENCED A CATASTROPHIC FAILURE OF A YOKOHAMA ICEGUARDIG20 TIRE. THE ENTIRE INSIDE SIDE WALL OF THE TIRE COMPLETELY FAILED. PLEASE SEE ATTACHED DOCUMENT NAMED "YOKO TIRE FAILURE - 2016FEB26.PDF" FOR DETAILS OF THE EVENT A PHOTOS. THE OTHER ATTACHED DOCUMENTS CONTAIN INFORMATION ON THE COST TO REPLACE THE FAILED TIRE. I SUBMITTED CORRESPONDENCE TO YOKOHAMA ON FEBRUARY 26TH, 2016. THEY HAVE NOT RESPONDED IN 60 DAYS SO I AM SUBMITTED TO THE NHTSA TO LODGE A COMPLAINT. THE YOKOHAMA WEBSITE CLEARLY INDICATES THERE IS A FIVE YEAR WARRANTY. HOWEVER, THEY DID NOT RESPOND TO DATE. I AM QUITE DISAPPOINTED WITH THEIR LACK OF RESPONSE. ANY ASSISTANCE WITH THIS ISSUE WOULD BE APPRECIATED. I NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN NEARLY THIRTY YEARS OF MY DRIVING EXPERIENCE. MY ENGINEERING BACKGROUND STRONGLY MAKES ME BELIEVE THERE IS AN ISSUE WITH THESE TIRES. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS LEAVING WORK WHEN THE INCIDENT OCCURRED AND MY LIFE LITERALLY FLASHED IN FRONT OF MY EYES . I ENTERED THE FREEWAY VIA THE MERGE LANE AT APPROXIMATELY 30 MPH. WHEN I ENTERED THE FREEWAY I SLOWLY INCREASED MY SPEED TO 50 MPH. AFTER APPROXIMATELY 3 MILES ON THE FREEWAY THE ENGINE MADE A LOUD KNOCKING NOISE AND SHUT OFF. AT THIS POINT I LOST ALL CONTROL OF THE VEHICLE, I COULD NOT STEER. MY VEHICLE SCRAPPED OFF THE JERSEY BARRIER AND I PUSHED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. I THEN PUSHED ON THE BRAKE PEDAL AS HARD AS I COULD CAUSING ME TO SKID SIDEWAYS IN THE MIDDLE OF THE ROAD. THERE WAS A VEHICLE BEHIND ME THAT HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING ME AND IN DOING SO HE COLLIDED WITH ANOTHER VEHICLE. I CAME TO A STOP IN THE MIDDLE OF THE ROAD FACING THE WRONG WAY ON THE ROAD. LUCKILY THERE WERE NO INJURIES BUT THIS COULD HAVE BEEN WAY WORST. I TOOK THE VEHICLE TO A MECHANIC WHO ADVISED ME THAT THE ENGINE FAILED DUE TO SLUDGE BUILDUP IN THE ENGINE. HE ALSO STATED THAT THIS IS A COMMON PROBLEM WITH THIS ENGINE MADE BY CHRYSLER. I HAVE CHANGED MY OIL EVERY 3K MILES AND I HAVE PAPERWORK TO PROVE THIS. I CANNOT FOR LIFE OF ME UNDERSTAND HOW A KNOWING PERSON OF THIS PROBLEM CAN TURN AN EYE TO IT WITHOUT DOING SOMETHING ABOUT IT. THIS SITUATION COULD HAVE GONE THE OTHER WAY, CAN WE PLEASE DO SOMETHING BEFORE IT DOES. WHAT IF IT HAPPENS TO YOUR FATHER OR YOUR MOTHER OR YOUR KIDS. THERE HAS TO BE SOMETHING WE CAN DO HERE! THANKS *TR

THERE WAS NO ACCIDENT INVOLVED. ALL OF A SUDDEN THE AIR BAG LIGHT WENT ON AND IT STARTED TO DING ON AND OFF. TOOK TO MECHANIC WHO TOOK TO CHRYSLER DEALER WHO SAID THERE WAS A RECALL BACK IN 2000 REGARDING THE FACT THAT THERE WAS A RECALL CONCERNING THE SEAT BELTS AFFECTING THE AIR BAG LIGHT. NO ONE COULD FIND ANYTHING WRONG WITH THE CAR EXCEPT THE AIR BAG LIGHT CONTINUES TO GO ON EVEN WHEN THE SEAT BELTS ARE NOT CONNECTED. IT IS REALLY BOTHERING ME AS I DRIVE AND THIS NOISE KEEPS BINGING AND THE LIGHT STAYS ON. WHAT IS THE SOLUTION??? *TR

THE LIFTS ON THE HOOD AND TRUNK HAVE BOTH BEEN REPLACED BECAUSE OF FALLING. THE DOOR AND HEADLIGHT TRIM IS GOING TO HAVE TO BE REPLACED BECAUSE IT HAS PULLED COMPLETELY OFF THE DOORS AND HEADLIGHTS BECAUSE OF SHRINKAGE, THEN WHILE DRIVING DOWN THE INTERSTATE AT 65 MILES AN HOUR THE HOOD MOLDING CAME FLYING OFF AND WENT OVER THE TOP OF THE CAR AND LANDED IN THE DITCH. THESE ARE DEFECTS WHICH I FEEL CHRYSLER SHOULD REPLACE. *TR

I BOUGHT MY CAR BRAND NEW FROM THE DODGE/CHRYSLER DEALERSHIP. I WAS DRIVING WHEN I HEARD A TICKING COMING FROM THE ENGINE, I USED MY CELLPHONE TO CALL MY MECHANIC WHO STATED THAT IT WAS PROBABLY MY TIMING CHAIN BUT THAT IF IT'S JUST TICKING IT'S NOT IMMINENT DANGER OF BREAKING. I ARRIVED TO WORK AND UPON LEAVING WORK, I WENT TO START THE CAR AND IT WOULD NOT START. IT MADE A GRINDING SOUND, I SAW SMOKE COME FROM UNDER THE HOOD. I CALLED A TOW TRUCK COMPANY AND HAD THE CAR TOWED TO MY MECHANIC. MY MECHANIC STATED THAT THE ENGINE WAS BLOWN AND WOULD COST $6000.00 TO REPLACE IT. I HAD THE CAR TOWED HOME ( 2 TOWING FEES AT THIS POINT AT $90.00 EACH). I CALLED A MECHANIC THAT SPECIALIZES IN INTREPID/CONCORDE REPAIRS AND HE ADVISED THAT I SHOULD TOW THE CAR TO HIM AS IT MIGHT NOT BE COMPLETELY BLOWN. ANOTHER TOWING FEE ($90.00) AND ANOTHER MECHANICS OPINION, YES THE ENGINE WAS COMPLETELY BLOWN AND THIS MECHANIC STATED THE REASON FOR FAILURE WAS OIL SLUDGE. I ASKED WHAT I COULD HAVE DONE TO PREVENT THAT FROM HAPPENING AND HE STATED THAT THERE WAS NOTHING I COULD DO, IT'S A KNOWN DEFECT IN THAT PARTICULAR ENGINE AND THAT IF I WERE TO HAVE IT REPAIRED, IT WAS HIS ADVICE TO NOT PUT A 2.7L ENGINE BACK IN, BUT RATHER A 3.2 OR 3.5L ENGINE IN AS THEY DID NOT HAVE THE DEFECT OF THE 2.7L. I NOW HAVE A PAPER WEIGHT IN MY DRIVEWAY AS I DO NOT HAVE THE FUNDS TO REPAIR THE VEHICLE. I HAD TO BUY ANOTHER CAR AND NOW HAVE A CAR PAYMENT TO A CAR THAT I DON'T EVEN REALLY LIKE MUCH. I WOULD LIKE TO KNOW WHY I WAS SOLD A VEHICLE WITH A KNOWN ENGINE DEFECT AND WHY CHRYSLER WON'T DO ANYTHING ABOUT IT. *TR