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2002 Chrysler Concorde

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Chrysler Concorde do not stand out strongly from the model-year median of 168.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

49 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports3 injury reports

What owners actually said

65 reports
190,000 miles · Sep 5, 2020
Seats

THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT…

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THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT HIGHWAY SPEEDS. I WAS ON A CITY STREET AT 40MPH WHEN THIS HAPPENED.

NHTSA ODI #11353366

216,000 miles · Aug 11, 2017
Electronic Stability Control (esc)Fuel/propulsion System

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING AT ANY SPEED, A FUEL ODOR WAS NOTICED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FREMONT AUTO MALL IN FREMONT, CA) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE …

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TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING AT ANY SPEED, A FUEL ODOR WAS NOTICED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FREMONT AUTO MALL IN FREMONT, CA) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 216,000.

NHTSA ODI #11014650

43,000 miles · Nov 4, 2014
Air Bags

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE…

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TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

NHTSA ODI #10652321

48,000 miles · Oct 27, 2014
Electrical System

FROM THE TIME OF PURCHASE WE NOTICED THE INTERIOR LIGHTS FLICKERING. THIS COULD OCCUR WHILE DRIVING, WHILE PARKED, AND EVEN WHILE THE CAR WAS TURNED OFF AT NIGHT. THE CAR'S ALARM WOULD ALSO CHIRP WHEN THE CAR WAS OFF. THIS HAS CONTINUED, AND PROGRESSED TO THE BATTERY DRAINING IF UN-DRIVEN FOR OVER 12 HOURS. WE COULDN'T GET ANY O…

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FROM THE TIME OF PURCHASE WE NOTICED THE INTERIOR LIGHTS FLICKERING. THIS COULD OCCUR WHILE DRIVING, WHILE PARKED, AND EVEN WHILE THE CAR WAS TURNED OFF AT NIGHT. THE CAR'S ALARM WOULD ALSO CHIRP WHEN THE CAR WAS OFF. THIS HAS CONTINUED, AND PROGRESSED TO THE BATTERY DRAINING IF UN-DRIVEN FOR OVER 12 HOURS. WE COULDN'T GET ANY OF OUR MECHANICS TO TAKE AN INTEREST IN THE ISSUE. THEY COULDN'T OFFER ANY SUGGESTIONS. WHEN HAVING A MINOR ACCIDENT REPAIRED, A MECHANIC SUGGESTED A PROBLEM WITH THE WIRING HARNESS. *TR

NHTSA ODI #10650212

85,000 miles · Aug 9, 2013
Power Train

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AS THE RPM READING INCREASED. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF AND RESTARTING, HE WAS ABLE TO DRIVE WITHOUT FAILURE. THE FAILURE LATER RECURRED INTERMITTENTLY. THE VEHICLE WAS T…

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TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AS THE RPM READING INCREASED. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF AND RESTARTING, HE WAS ABLE TO DRIVE WITHOUT FAILURE. THE FAILURE LATER RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR

NHTSA ODI #10534538

Mileage unknown · Oct 6, 2011
Fuel System, GasolineSuspension

AFTER BACKING OUR CAR OUT OF THE CARPORT, WE NOTICED A LONG THIN PIECE OF CORRODED METAL LAYING ON THE GROUND. I GOT UNDER THE CAR AND FOUND THAT THE FUEL TANK RETAINING STRAPS WERE SEVERELY CORRODED, THE ONE ON THE LEFT SIDE OF THE CAR HAD HOLES COMPLETELY CORRODED THROUGH. THE SUSPENSION COMPONENTS HAVE HEAVY SURFACE CORROSI…

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AFTER BACKING OUR CAR OUT OF THE CARPORT, WE NOTICED A LONG THIN PIECE OF CORRODED METAL LAYING ON THE GROUND. I GOT UNDER THE CAR AND FOUND THAT THE FUEL TANK RETAINING STRAPS WERE SEVERELY CORRODED, THE ONE ON THE LEFT SIDE OF THE CAR HAD HOLES COMPLETELY CORRODED THROUGH. THE SUSPENSION COMPONENTS HAVE HEAVY SURFACE CORROSION AS WELL. I FEEL THAT IF THE AUTOMOTIVE MANUFACTURES CONTINUE TO USE METAL FUEL TANK RETAINING STRAPS THEY SHOULD ENCASE THEM IN A NON CORROSIVE MATERIAL. THIS WOULD REDUCE THE EFFECTS OF CORROSION AND CHAFING OF THE FUEL TANK, THIS IS A HIGH VIBRATION AREA. I CONTACTED CHRYSLER VIA E-MAIL, THEIR RESPONSE WAS,( UNFORTUNATELY WE ARE UNABLE TO DIAGNOSE THE SITUATIONS YOU HAVE OUTLINED IN YOUR E-MAIL). I THEN CONTACTED CHRYSLER BY PHONE AND TOLD THE REPRESENTATIVE ABOUT MY SITUATION. HE TOLD ME DUE TO THE AGE OF THE CAR AND THE MILEAGE THAT THERE WAS NOTHING THEY COULD DO. AT THAT POINT I ASKED HIM IF I COULD SPEAK TO A SUPERVISOR, HE TOLD ME AT THAT TIME THEY WERE NOT AVAILABLE AND THAT THEY WOULD CALL ME BACK. I NEVER RECEIVED A CALL BACK, HOWEVER I DID RECEIVE A CUSTOMER SURVEY ON MY E-MAIL ACCOUNT. WITH THIS BEING A DANGEROUS SAFETY ISSUE I COULD NOT WAIT FOR CHRYSLER'S RESPONSE. I REPLACE THE FUEL TANK STRAPS MYSELF, I FOUND REPLACEMENT STRAPS AT A LOCAL AUTO PARTS STORE. I HAVE REVIEWED THIS DOT WEB SITE ON PREVIOUS COMPLAINTS WITH THIS MODEL, MAKE AND YEAR AUTOMOBILE. FOUND NOTHING IN REGARDS TO THE FUEL TANK STRAPS. I DID FIND A SERVICE BULLETIN ISSUED BY CHRYSLER ON THE TRANSMISSION CONTROL MODULE WHICH WE HAD REPLACED A FEW YEARS AGO. THIS WAS AN VERY EXPENSIVE REPAIR, WE WERE NEVER NOTIFIED OF THE SERVICE BULLETIN. ANOTHER COMPLAINT FROM A CUSTOMER ABOUT LOSS OF TIRE PRESSURE A SAFETY ISSUE AS WELL. WE ALSO EXPERIENCED THIS, THE TIRES HAD TO BE REMOVED FROM THE RIM AND THE MATING SURFACE OF THE RIM TO TIRE CLEANED. *TR

NHTSA ODI #10428936

99,000 miles · Jan 14, 2011
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT WAS DRIVING 50 MPH HE DROVE OVER BLACK ICE AND CRASHED INTO ANOTHER VEHICLE. A PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK, AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAI…

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TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT WAS DRIVING 50 MPH HE DROVE OVER BLACK ICE AND CRASHED INTO ANOTHER VEHICLE. A PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK, AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT THAT ALTHOUGH THE VEHICLE WAS DESTROYED, BECAUSE THE FRAME WAS UNDAMAGED THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS 99,000.

NHTSA ODI #10376694

73,774 miles · Aug 6, 2010
Engine And Engine Cooling

2002 CHRYSLER CONCORDE 2.7L ENGINE. ENGINE NOISE DUE TO EXCESS SLUDGE BUILD UP IN ENGINE EVEN THOUGH SUGGESTED MAINTENANCE ROUTINE WAS FOLLOWED PERFORMING OIL CHANGES AT PROPER INTERVALS. CLIO MICHIGAN CHRYSLER DEALERSHIP MAINTENANCE TECHNICIAN SUGGESTED A TOTAL ENGINE REBUILD OR A USED ENGINE REPLACEMENT AT A COST OF MORE THAN…

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2002 CHRYSLER CONCORDE 2.7L ENGINE. ENGINE NOISE DUE TO EXCESS SLUDGE BUILD UP IN ENGINE EVEN THOUGH SUGGESTED MAINTENANCE ROUTINE WAS FOLLOWED PERFORMING OIL CHANGES AT PROPER INTERVALS. CLIO MICHIGAN CHRYSLER DEALERSHIP MAINTENANCE TECHNICIAN SUGGESTED A TOTAL ENGINE REBUILD OR A USED ENGINE REPLACEMENT AT A COST OF MORE THAN 3000.00 DOLLARS EVEN THOUGH THE ENGINE HAS ONLY 73774 MILES OF NORMAL DRIVING USE. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THERE HAVE BEEN NUMEROUS COMPLAINTS AND SUBSEQUENT CLASS ACTION LAWSUITS FILED AGAINST DAIMLER CHRYSLER CORPORATION AS A RESULT OF PREMATURE FAILURE OF THE 2.7L ENGINE MANUFACTURED BY THE CHRYSLER CORPORATION. I THEN FILED A FORMAL COMPLAINT WITH THE CHRYSLER CORPORATION IN REGARD TO THE ENGINE NOISE AND POSSIBLE PREMATURE FAILURE AND SUGGESTED REPAIR COST AND AS OF HIS DATE HAVE NOT BEEN CONTACTED BY THE SAID CORPORATION. *TR

NHTSA ODI #10347811

46,000 miles · Feb 23, 2010
Air Bags

BEGINNING IN 2005, THE AIRBAG LIGHT ON OUR CHRYSLER CONCORDE DASHBOARD BEGAN INTERMITTENT ON/OFF WHILE DRIVING. THE PROBLEM PERSISTED, BUT KNOWING IT WAS OUT OF WARRANTY AND HOW DIFFICULT ELECTRICAL PROBLEMS ARE, WE IGNORED IT. FINALLY IT REMAINED ON IN 2006 AND IN 2010 WE HAD THE AIRBAG MODULE REPLACED BY OUR DEALER. THE REP…

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BEGINNING IN 2005, THE AIRBAG LIGHT ON OUR CHRYSLER CONCORDE DASHBOARD BEGAN INTERMITTENT ON/OFF WHILE DRIVING. THE PROBLEM PERSISTED, BUT KNOWING IT WAS OUT OF WARRANTY AND HOW DIFFICULT ELECTRICAL PROBLEMS ARE, WE IGNORED IT. FINALLY IT REMAINED ON IN 2006 AND IN 2010 WE HAD THE AIRBAG MODULE REPLACED BY OUR DEALER. THE REPAIRED FAILED AND NOW SEEMS TO BE A DEFECTIVE WIRING HARNESS. THE CAR REMAINS AT THE DEALER. THE PARE IS UNAVAILABLE AND THE COST COULD BE THOUSANDS FOR A CAR WORTH 7K. HAS CHRYSLER HAD PROBLEMS WITH THIS MODULE OR HARNESS THAT COULD HAVE BE A SAFETY RECALL? *TR

NHTSA ODI #10313395

55,780 miles · May 30, 2009
Seats

2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL REPLACEMENT OF THE SEAT BOL…

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2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL REPLACEMENT OF THE SEAT BOLT ASSEMBLY TO PREVENT THIS PROBLEM. I AM THE ORIGINAL OWNER. *TR

NHTSA ODI #10272414

Official recalls

1

03V035000 · Seats:front Assembly:recliner

Feb 5, 2003

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Consequence & remedy

Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE03010 · Throttle Control Failure

Opened Feb 27, 2003 · Closed Sep 2, 2003

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal; Vehicle Speed Control:cables; Vehicle Speed Control:linkages

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Additional source detail variants (4)

Vehicle Speed Control:accelerator Pedal

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Vehicle Speed Control:cables

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Vehicle Speed Control

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Vehicle Speed Control:linkages

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.