1999 Chrysler Concorde

The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 1999 Chrysler Concorde. The contact stated while driving at an undisclosed speed, there was a gasoline odor detected while the vehicle was parked. There was no visible fuel leak on the ground when the contact inspected the vehicle. The dealer was informed of the failure but informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the Vin was not under recall. The approximate failure mileage was 248,000.

SINCE 2010, THE CAR HAS HAD MANY ELECTRICAL ISSUES THAT HAVE RESULTED IN OVER 5,000 DOLLARS IN REPAIRS AND THE PROBLEMS CONTINUE TO PERSIST. IN 2010, THE CAR BEGAN HAVING INTERMITTENT LIGHTING ISSUES AND FAILURE OF THE TRUNK LATCH OPENING MECHANISM. IN AUG 2010, THE BCM WAS FIXED/REPLACED. SINCE THEN, THE A/C HAS BECOME THE PROBLEM THAT HAS LED TO THOUSAND OF DOLLARS OF REPAIRS. THE PROBLEM IS THAT INTERMITTENTLY THE A/C WILL NOT RESPOND TO CHANGES IN THE TEMPERATURE CONTROLS AND ONLY 180 DEGREE AIR COMES OUT. THE DEALER HAS REPLACED ALMOST ALL MECHANICAL PARTS OF THE A/C AND THE ELECTRICAL CONTROLS WITH THE EXCEPTION OF THE BCM. THE PROBLEM CONTINUES AND NOW THE SO CALL NEW BCM IS NO LONGER UNDER WARRANTY. *TR

I FOUND FIVE RECALLS ON THE SAFECAR.GOV SITE, YET I HAVE NEVER BEEN NOTIFIED OF ANY OF THEM. IN APPROXIMATELY 2000-2001, I HAD A FAILURE OF THE DRIVER'S SEAT, WHILE TRYING TO MOVE THE SEAT BACK FOR MORE ROOM, WHERE THE BACK FELL ALL THE WAY DOWN TO A RECLINING POSITION. I WAS NOT ABLE TO MAKE IT STAY UP. THE DEALER AT THE TME REPAIRED IT AT AN APPROXIMATE COST OF $1,100.00. SOMETIME LATER, I READ IN THE NEWSPAPER LATER ABOUT A RECALL FOR THE SEATS, AND TOOK IT TO JOLIET DODGE, JOLIET, IL, WHO IS NOW OUT OF BUSINESS. THEY REFUSED TO DO ANYTHING, TELLING ME I HAD ALREADY HAD IT FIXED, AND REFUSING TO REIMBURSE ME FOR THE COST TO REPAIR. FAST FORWARD TO JULY 2014. WHEN TRYING TO MOVE THE SEAT BACK BY USING THE LEVER FOR THAT AND PUSHING BACK WITH MY BODY, THE SEAT BACK TOTALLY FAILED AGAIN. IT GOES ALL THE WAY DOWN, AND WILL NOT STAY UP. BECAUSE OF THE AGE OF THE CAR, AND THE FACT THAT I AM A RETIREE ON ONLY SOCIAL SECURITY FOR A VERY LIMITED INCOME, AND NOT BEING ABLE TO AFFORD THE COST TO REPAIR, I DID A HOME MADE FIX BY PUTTING MY LARGE PLASTIC COOLER ON THE FLOOR IN BACK OF THE SEAT TO HOLD IT UP. I AM LUCKY THIS HAPPENED WHILE THE CAR WAS IN PARK, NOT MOVING, ELSE I MIGHT HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME IT OCCURRED, I WAS DRIVING, BUT HAD NO ACCIDENT.

THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED? *TR

YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK. *TR

I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.