2000 Chrysler Concorde

DT: THE CONTACT HEARD A TAPPING NOISE COMING FROM THE ENGINE ON SEPTEMBER 5, 2005. HE HAD NOT DRIVEN IT FOR A COUPLE OF DAYS. THEN, HE TOOK IT TO A MECHANIC, AND THEY TOLD HIM THEY BELIEVED THAT IT HAD AN ENGINE PROBLEM. THE CONTACT DROVE THE VEHICLE HOME, AND THE NEXT TIME HE TRIED TO START VEHICLE UP BUT IT WOULD NOT START. THE CONTACT TOWED IT TO A DEALER, AND THEY SAID THE ENGINE NEEDED TO BE REPLACED. HE HAD THE ENGINE REPLACED NOW.*AK UPDATED 12/7/2005. *NM

DT: WHILE DRIVING ABOUT 30-35 MPH ON A STREET AND THE VEHICLE CUT OFF. THERE WAS NO STALLING LOSS OF ALL POWER. THE STEERING WAS STILL WORKING THOUGH IT WAS HARD TO TURN THE VEHICLE. PULLED TO THE SIDE OF THE STREET AND CALLED FOR A MECHANIC. A LOCAL MECHANIC CAME AND TOWED VEHICLE TO AN INDEPENDENT SERVICE REPAIR SHOP. THEE IT WAS DISCOVERED THERE WAS BROWN SLUDGE, AND THIS WAS CAKED UP BEYOND REPAIR. SUGGESTED THE ENGINE WOULD HAVE TO REPLACED. NO REPAIRS HAVE BEEN MADE AT THIS TIME DUE TO THE EXPENSE OF A NEW ENGINE REPLACEMENT. CONTACTED BOTH DEALER AND MANUFACTURER, WHO DID NOT WISH TO REPLACE OR HELP THE CONSUMER WITH THE REPLACEMENT. THIS VEHICLE WAS REGULARLY SERVICED AND MAINTAINED. THIS HAPPENED AT 61, 000 MILES. *AK

DT: CONSUMER HEARD A KNOCKING NOISE WHILE DRIVING OR IDLING. TOOK VEHICLE TO A MECHANIC, WHO WAS UNABLE TO REPAIR CAR BECAUSE HE DID NOT KNOW WHAT THE NOISE WAS. REFERRED TO A DEALERSHIP, WHO HAD 3 TECHNICIANS INSPECT THE VEHICLE. IT WAS SUGGESTED NOT TO DRIVE ANY FURTHER OR THE MOTOR MAY BLOWOUT. A NEW MOTOR WAS RECOMMENDED. THERE WAS SLUDGE IN THE ENGINE AND SHAVINGS IN THE OIL PAN. CONSUMER WAS NOT EXACTLY SURE WHAT THE FINAL DIAGNOSIS WAS ON THE MOTOR, BUT REMEMBERED THE SLUDGE AND SHAVINGS. CONTACTED CHRYSLER ABOUT THE MOTOR BECAUSE THE VEHICLE HAD BEEN MAINTAINED REGULARLY. CHRYSLER RETURNED CONSUMER'S CALL AND STATED THEY WOULD PAY 50% OF THE BILL FOR THE REPLACEMENT OF THE MOTOR. VEHICLE IS IN THE SHOP FOR REPAIRS NOW. *AK *NM

THE CAR WAS PURCHASED USED FROM YANKEE FORD,SO.PORTLAND. WITH 60,000 MILES ON IT. AFTER A FEW DAYS, THE CAR SEEMED TO IDLE HIGH. YANKEE FORD DIAGNOSTIC COULD FIND NOTHING WRONG. IN 2004 FALL, I TOOK IT IN BECAUSE IT WAS RUNNING HOT, THE ENGINE SOUNDED ROUGH. THE OIL CHANGES WERE UP TO DATE. THE OIL WAS CLEAN WHEN THE MECHANIC LOOKED AT IT. HE DID A DIAGNOSTIC CHECK. THEN HE LOOKED IN THE ENGINE. IT WAS VERY DIRTY. WHEN THE MACHINE SHOP CLEANED IT, THE MECHANICS SAID THEY NEVER SAW ANYTHING LIKE IT, IT WAS CAKED WITH SLUDGE. THE CAR HAS BEEN SITTING IN THE SHOP WHILE THE MECHANIC HAS LOOKED FOR A NEW USED ENGINE. THE COST IS VERY, VERY HIGH AND I STILL OWE $7,000 ON THE CAR. IT HAD LESS THAN 80,000 MILES ON IT WHEN I TOOK IT IN. *JB

BOUGHT A USED 2000 CHRYSLER CONCORDE W/2.7 ENGINE 1 YEAR AGO W/51000 MILES ON IT I DROVE IT ONLY 1 YEAR AND ENGINE STOPPED WAS TOLD BY REPAIR SHOP IT WOULD REQUIRE A MAJOR REPAIR JOB AND AROUND $4000.00 TO REPAIR . CHRYSLER KNEW OF THIS ENGINE FAILURE SINCE IT CAME OUT AND SHOULD BE HELD ACCOUNTABLE FOR NOT RECALLING FOR REPAIRS. THOMA STROWBRIDGE SR. *NM

DT: WHILE DRIVING, THE BRAKES AND THE GAS FELT LIKE THEY WERE ACCELERATING, IT ACCELERATED SO BAD THE CONSUMER RAN A STOP SIGN. THE BRAKES WOULD NOT STOP VEHICLE. HAD TO PUT IT IN PARK, AND THE ENGINE REVVED UP OVER 100 MPH, AND THE CAR WAS FULL OF GAS FUMES. THE BRAKES WOULD NOT WORK, AND CONSUMER DIDN'T TOUCH THE GAS PEDAL. IT KEPT ACCELERATING. CONSUMER HAD NO CONTROL OF VEHICLE. IT SLOWED DOWN, BUT IT WOULDN'T STOP. THE CONSUMER HAD TO PULL THE KEY OUT OF THE IGNITION TO GET THE CAR TO COME TO A STOP.*AK THE CONSUMER STATED WHILE DRIVING, SHE EXPERIENCED UNWANTED ACCELERATION. THE CONSUMER CONTINUOUSLY STEPPED ON THE BRAKE, BUT COULD NOT GET THE VEHICLE TO STOP. THE VEHICLE WOULD SLOW DOWN FOR A MOMENT AND THEN CONTINUED TO PICK UP SPEED. IT FELT LIKE THE BRAKE AND ACCELERATOR PEDAL WERE BEING APPLIED SIMULTANEOUSLY. THE CONSUMER FINALLY MANAGED TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER THE NEXT DAY THE CONSUMER WAS INFORMED THEY COULD NOT DUPLICATE THE PROBLEM. *JB

2000 CHRYSLER CONCORDE LH; AC EVAPORATOR FAILED AFTER ABOUT 3 YEARS; DEALER CHARGED ME MORE THAN $500 FOR AN ANALYSIS AND RE-CHARGE, WHICH LASTED 2 MONTHS; TOOK IT BACK TO DEALER, WHO THEN TOLD ME IT WAS THE AC EVAPORATOR, AND THAT IT WAS OUT OF WARRANTY! TO FIX IT WOULD COST MORE THAN $1,200. I CONTACTED THE DEALER AND CHRYSLER ON 7.8.2005 AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THIS IS GROSSLY UNFAIR -- ESPECIALLY WHEN CHRYSLER KNOWS THERE IS A KNOWN DEFECT IN ITS AIR CONDITIONING SYSTEMS. CHRYSLER SAID THERE HAS BEEN NO RECALL ON THIS EQUIPMENT SO THERE IS NOTHING THEY CAN DO.