NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
204 reports54,000 miles · Aug 23, 2011
Electrical SystemLatches/locks/linkages
I OWN A 2004 CHEVROLET SUBURBAN 1500 WHICH I BOUGHT USED IN 2006. SINCE THE DAY I PURCHASED THE VEHICLE THE BACK DOORS WILL NOT AUTOMATICALLY UNLOCK EITHER WITH DECREASED SPEED OR WITH THE HAND HELD REMOTE. YOU ACTUALLY HAVE TO REACH BACK AND UNLOCK THE DOORS WITH YOUR HAND. NOW, IN THE LAST FEW MONTHS, THE REMOTE STILL WORKS…
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I OWN A 2004 CHEVROLET SUBURBAN 1500 WHICH I BOUGHT USED IN 2006. SINCE THE DAY I PURCHASED THE VEHICLE THE BACK DOORS WILL NOT AUTOMATICALLY UNLOCK EITHER WITH DECREASED SPEED OR WITH THE HAND HELD REMOTE. YOU ACTUALLY HAVE TO REACH BACK AND UNLOCK THE DOORS WITH YOUR HAND. NOW, IN THE LAST FEW MONTHS, THE REMOTE STILL WORKS BUT IT IS NOT UNLOCKING ANY OF THE DOORS AND YOU MUST USE THE KEY TO UNLOCK DRIVERS DOOR. I WAS TOLD THERE ARE MOTORS IN EACH DOOR FOR THE LOCKS AND THAT REPLACING THEM ARE EXPENSIVE, SO I'M WONDERING IF THERE HAVE BEEN ANY KIND OF RECALLS FOR THIS PROBLEM. *TR
NHTSA ODI #10421257
79,000 miles · Jul 5, 2011
Visibility
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO MANUALLY OPEN THE REAR LIFT GATE. WHILE OPENING THE LIFT GATE, THE GLASS DETACHED FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILU…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO MANUALLY OPEN THE REAR LIFT GATE. WHILE OPENING THE LIFT GATE, THE GLASS DETACHED FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
NHTSA ODI #10410502
93,409 miles · May 9, 2011
Fuel System, Gasoline
I HAVE A 2004 CHEVY SUBURBAN WITH 93409 MILE, HAS BEEN WELL TAKEN CARE OF. A FEW MONTHS AGO I NOTICE IT WAS HAVING A HARD TIME STARTING. LAST WK WE RAN OUT OF GAS AT 1.4 TANK AND THIS WEEKEND WHILE THE FAMILY WAS ON A TRIP PULLING A TRAILER WE RAN OUT OF GAS AT 1/2 TANK, IF YOU GO BY THE GAS GAGE. WE COULD HAVE BEEN BADLY HURT I…
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I HAVE A 2004 CHEVY SUBURBAN WITH 93409 MILE, HAS BEEN WELL TAKEN CARE OF. A FEW MONTHS AGO I NOTICE IT WAS HAVING A HARD TIME STARTING. LAST WK WE RAN OUT OF GAS AT 1.4 TANK AND THIS WEEKEND WHILE THE FAMILY WAS ON A TRIP PULLING A TRAILER WE RAN OUT OF GAS AT 1/2 TANK, IF YOU GO BY THE GAS GAGE. WE COULD HAVE BEEN BADLY HURT IF WE WERE ON A HILL, OR SOMETHING WHEN WE ALL OF A SUDDEN HAVE NO POWERSTEERING, BRAKES, ETC. *TR
NHTSA ODI #10399575
65,000 miles · May 2, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY AND HE WAS UNABLE TO DETERMINE HOW MUCH FUEL WAS IN THE VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MI…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY AND HE WAS UNABLE TO DETERMINE HOW MUCH FUEL WAS IN THE VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10398608
75,000 miles · Mar 18, 2011
Engine And Engine Cooling
2004 CHEVY SUBURBAN W/80,000 MI. USED FOR TOWING RV-"REDUCED ENGINE POWER". CODES ARE NOT SPECIFIC FOR THE PROBLEM AND MULTIPLE REPAIRS HAVE NOT FIXED PROBLEM. THIS IS AN EXTREME HAZARD WHEN TOWING AS RIG CANNOT MOVE OFF THE ROAD WITH SO LITTLE POWER. I AM READING MANY POSTS ONLINE FOR THE SAME ISSUE. *TR
NHTSA ODI #10392185
106,121 miles · Mar 13, 2011
Electrical System
SPEEDOMETER BEGAN READING INCORRECTLY, PEGGED OUT AT MAXIMUM, DRIFTS AIMLESSLY, THEN STICKS AGAIN. CANNOT GET SPEEDOMETER TO RESET OR READ CORRECTLY. *TR
NHTSA ODI #10390004
104,788 miles · Feb 15, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 3-5 MPH THE VEHICLE STALLED. THE WARNING LIGHT DISPLAYED REDUCED ENGINE POWER. SHE ENGAGED HER HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SIDE OF THE ROAD. SHE TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS AND WAS ABLE TO RESTART IT. WHEN SHE RESTARTED…
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TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 3-5 MPH THE VEHICLE STALLED. THE WARNING LIGHT DISPLAYED REDUCED ENGINE POWER. SHE ENGAGED HER HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SIDE OF THE ROAD. SHE TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS AND WAS ABLE TO RESTART IT. WHEN SHE RESTARTED THE VEHICLE THE REDUCED ENGINE LIGHT WAS STILL ON AND SHE TURNED THE VEHICLE OFF AGAIN AND RESTARTED IT. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,788.
NHTSA ODI #10382823
56,000 miles · Dec 8, 2010
Electrical System
THE SPEEDOMETER QUITS WORKING OR GETS JUMPY AND SPORADIC IN WHEN AND HOW IT WORKS. VEHICLE ONLY HAS 57000 MILES ON IT. THE ONLY EVENT THAT WE THOUGHT CAUSED IT WAS THE REALLY COLD TEMPERATURES BUT ITS WARMER NOW AND COMPLETELY QUIT WORKING. IT IS EVERYTIME WE ARE IN THE VEHICLE DRIVING THAT IT DOESN'T WORK. WE HAVE NOT GOT IT…
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THE SPEEDOMETER QUITS WORKING OR GETS JUMPY AND SPORADIC IN WHEN AND HOW IT WORKS. VEHICLE ONLY HAS 57000 MILES ON IT. THE ONLY EVENT THAT WE THOUGHT CAUSED IT WAS THE REALLY COLD TEMPERATURES BUT ITS WARMER NOW AND COMPLETELY QUIT WORKING. IT IS EVERYTIME WE ARE IN THE VEHICLE DRIVING THAT IT DOESN'T WORK. WE HAVE NOT GOT IT FIXED YET. RESEARCHING PROBLEM FIRST TO MAKE SURE NO RECALLS WERE DONE ON IT FIRST. *TR
NHTSA ODI #10369702
37,520 miles · Sep 13, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES WERE SPONGY AND CONTINUED TO FEEL WEAKENED. THE DEALER REPLACED THE SENSOR FOR THE FRONT ANTI-LOCK BRAKING SYSTEM FIVE TIMES TO NO AVAIL. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEMS WOULD INDEPENDENTLY ENGAGE AT LOW SPEED AND THE BRAKES …
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TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES WERE SPONGY AND CONTINUED TO FEEL WEAKENED. THE DEALER REPLACED THE SENSOR FOR THE FRONT ANTI-LOCK BRAKING SYSTEM FIVE TIMES TO NO AVAIL. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEMS WOULD INDEPENDENTLY ENGAGE AT LOW SPEED AND THE BRAKES WOULD FEEL SHAKY. THE DEALER WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 37,520 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10355154
Mileage unknown · May 11, 2010
Equipment
2004 CHEVROLET SUBURBAN. CONSUMER STATES UNSATISFACTORY TRANSACTION *TGW THE CONSUMER STATED HE WAS UNABLE TO LOWER THE SPARE TIRE ON HIS VEHICLE. THE TIRE WAS STORED UNDER THE REAR OF THE VEHICLE ON A CABLE LOWERING MECHANISM. THE TIRE WOULD LOWER ONLY FOUR INCHES BECAUSE OF A SECONDARY LATCH SYSTEM. THE SYSTEM WAS SUPPOSED T…
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2004 CHEVROLET SUBURBAN. CONSUMER STATES UNSATISFACTORY TRANSACTION *TGW THE CONSUMER STATED HE WAS UNABLE TO LOWER THE SPARE TIRE ON HIS VEHICLE. THE TIRE WAS STORED UNDER THE REAR OF THE VEHICLE ON A CABLE LOWERING MECHANISM. THE TIRE WOULD LOWER ONLY FOUR INCHES BECAUSE OF A SECONDARY LATCH SYSTEM. THE SYSTEM WAS SUPPOSED TO BE ABLE TO BE RELEASED ACCORDING TO THE OWNERS MANUAL. THE CONSUMER SPENT HOURS OVER A THREE DAY PERIOD OF TIME, TRYING TO GET THE TIRE LOWERED TO THE GROUND. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THEM RELEASE IT. THE MECHANIC COULD NOT LOWER IT EITHER. THEY REMOVED THE ENTIRE MECHANISM AND THE TIRE AND AT THE CONSUMERS REQUEST THEY PUT IT IN THE CARGO AREA. THE CONSUMER STATED HIS CONCERN WAS THAT THE SYSTEM WAS IMPROPERLY DESIGNED. IT WAS SUSCEPTIBLE TO RUST AFTER A SHORT PERIOD OF TIME WHICH COULD ALLOW IT TO MALFUNCTION. *JB
NHTSA ODI #10330670
Official recalls
4Aug 3, 2006
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Consequence & remedy
Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
Apr 22, 2005
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence & remedy
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
Feb 8, 2005
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Consequence & remedy
Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence & remedy
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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