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2004 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

About this comparison →

When problems were reported

Mileage at the reported incident

167 reports with mileage · 37 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports6 fire reports8 injury reports

What owners actually said

204 reports
63,000 miles · Jan 24, 2008
Electrical System

SPEEDOMETER FLUCTUATES SHOWING SPEEDS GREATER THAN ACTUAL SPEED. SPEEDS ARE GREATER BY ANYWHERE FROM 10 MPH TO 80 MPH OVER ACTUAL SPEED. AS I WRITE THIS, THE CAR IS PARKED/ENGINE OFF AND SPEED INDICATED IS 60 MPH. *TR

NHTSA ODI #10215941

46,405 miles · Jan 10, 2008
Service Brakes, Hydraulic

NO INCIDENTS KNOWN. MASTER BRAKE CYLINDER LEAKS. VEHICLE ONLY HAS 46,000 MILES. I DO NOT TOW TRAILERS, CARRY HEAVY LOADS, OR APPLY HEAVY BRAKE PRESSURE WHEN STOPPING. APPEARS TO BE AN OBVIOUS DEFECT IN THE MASTER CYLINDER. COULD CAUSE ACCIDENT OR INJURY IF NOT INVESTIGATED AND CORRECTED. *TR

NHTSA ODI #10214384

Mileage unknown · Jan 10, 2008
Electrical System

1) INSTRUMENT CLUSTER IN MY 2004 SUBURBAN (SPEEDOMETER AND FUEL GAGE) FAILED DURING OPERATION 2) 4 INSTANCES OF RUNNING THE VEHICLE COMPLETELY OUT OF FUEL AND REQUIRING ROADSIDE SERVICE. SPEEDOMETER FAILURE IS INTERMITTENT FAILURES DURING OPERATION RESULT IN NUMEROUS SAFETY AND LEGAL ISSUES. 3) GM WILL CORRECT THE FAILURE FR…

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1) INSTRUMENT CLUSTER IN MY 2004 SUBURBAN (SPEEDOMETER AND FUEL GAGE) FAILED DURING OPERATION 2) 4 INSTANCES OF RUNNING THE VEHICLE COMPLETELY OUT OF FUEL AND REQUIRING ROADSIDE SERVICE. SPEEDOMETER FAILURE IS INTERMITTENT FAILURES DURING OPERATION RESULT IN NUMEROUS SAFETY AND LEGAL ISSUES. 3) GM WILL CORRECT THE FAILURE FREE OF CHARGE IF THE VEHICLE HAS LESS THAN 70,000 MILES. AFTER THE 70,000 MILE MARK IT IS A VERY COSTLY REPAIR FOR A PART GM KNOWS IS DEFECTIVE. *TR

NHTSA ODI #10214379

96,000 miles · Jan 3, 2008
Electrical System

DRIVING TO DOCTOR APPT AND NOTICED THAT SPEEDOMETER STUCK ON 80 MPH. WHEN I EXITED TOLL ROAD, STILL SHOWING 80 MPH. AFTER STOPPING AND STARTING THROUGHOUT THE DAY, SPEEDOMETER IS NOW STUCK ON 120 MPH- VERY DANGEROUS! I BOUGHT THIS SUBURBAN NEW IN 2004 AND WAS TOLD TODAY AFTER REPORTING INCIDENT TO GM THAT I WAS OUT OF THE 7 Y…

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DRIVING TO DOCTOR APPT AND NOTICED THAT SPEEDOMETER STUCK ON 80 MPH. WHEN I EXITED TOLL ROAD, STILL SHOWING 80 MPH. AFTER STOPPING AND STARTING THROUGHOUT THE DAY, SPEEDOMETER IS NOW STUCK ON 120 MPH- VERY DANGEROUS! I BOUGHT THIS SUBURBAN NEW IN 2004 AND WAS TOLD TODAY AFTER REPORTING INCIDENT TO GM THAT I WAS OUT OF THE 7 YEAR/70,000 MILE RECALL. MY PROBLEM..I LIVE IN THE COUNTRY 20 MILES FROM THE NEAREST TOWN/WORK AND 90 MILES FROM DOCTOR- IS IT A WONDER I HAVE MORE THAT 70,000 MILES ON A 2004 MODEL?*CN

NHTSA ODI #10213539

91,000 miles · Dec 22, 2007
Electrical System

SPEEDOMETER MALFUNCTION. PROBLEMS INCLUDE SPEEDOMETER BEING STUCK AT 0 MPH OR OTHER SPEEDS, SPEEDOMETER BEGINNING AT 60 MPH AND REACHING 120 MPH WHEN ACTUALLY TRAVELING 60 MPH, AND OTHER RANDOM PROBLEMS. *TR

NHTSA ODI #10212561

15,000 miles · Dec 7, 2007
Electrical System

2004 CHEVY SUBURBAN Z71, LESS THAN 16000 MILES, SPEEDOMETER PERIODICALLY DISPLAYS UPWARDS OF 30 - 120+ MPH OVER ACTUAL SPEED. CHEVY DEALER REPAIR COST IS TOO HIGH. MY UNDERSTANDING IS THAT THIS ISSUE IS WIDESPREAD. IS THERE YET A RECALL? *TR

NHTSA ODI #10211105

95,000 miles · Nov 26, 2007
Engine And Engine CoolingFuel System, GasolinePower Train

2004 CHEVROLET TAHOE HAS HAD THE FOLLOWING ISSUES BEFORE 100K MILES: 1. REPLACED FUEL PUMP 2. ENGINE OVERHEATING(TAKEN TO THE DEALERSHIP SERVICE DEPT 2X FOR ISSUE) 3. OIL PRESSUE - LOST OIL PRESSUE 4. TRANSMISSION NEEDS REPLACED *TR

NHTSA ODI #10210000

60,539 miles · Nov 15, 2007
Electrical SystemPower TrainSuspension

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER MALFUNCTIONED AND DOES NOT OPERATE AT ALL. THE REPAIR SHOP COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND NO REPAIRS WERE MADE. AT 40,000 MILES, THE DEALER ROTATED THE TIRES, BUT DID NOT CHECK THE ROTORS. THE FAILURE MILEAGE WAS 60,539 AND CURRENT MILEAGE WAS 7…

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TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER MALFUNCTIONED AND DOES NOT OPERATE AT ALL. THE REPAIR SHOP COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND NO REPAIRS WERE MADE. AT 40,000 MILES, THE DEALER ROTATED THE TIRES, BUT DID NOT CHECK THE ROTORS. THE FAILURE MILEAGE WAS 60,539 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/14/08.*LJ THE POWER WINDOW MOTORS, UNIVERSAL JOINTS AND SHOCKS ALL HAD TO BE REPLACED. UPDATED

NHTSA ODI #10208982

62,000 miles · Nov 12, 2007
Electrical SystemVisibility

MY SPEEDOMETER DOESN'T CONSISTENTLY WORK. SOME TIME IT DOES.. SOME TIMES IT SAYS I'M DOING 110 MPH AND PEOPLE ARE PASSING ME AND MY RPMS ARE AT 1800. ALSO WHEN MY SPEED OMETER DOESN'T WORK MY REAR DFOG AND WIPER DO WORK. WHEN MY REAR DEFOG AND WIPER DON'T WORK MY SPEEDOMETER DOES WORK. I CHECKED ALL THE FUSES IN ALL THREE FUSE…

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MY SPEEDOMETER DOESN'T CONSISTENTLY WORK. SOME TIME IT DOES.. SOME TIMES IT SAYS I'M DOING 110 MPH AND PEOPLE ARE PASSING ME AND MY RPMS ARE AT 1800. ALSO WHEN MY SPEED OMETER DOESN'T WORK MY REAR DFOG AND WIPER DO WORK. WHEN MY REAR DEFOG AND WIPER DON'T WORK MY SPEEDOMETER DOES WORK. I CHECKED ALL THE FUSES IN ALL THREE FUSE BOXES AND NONE ARE BLOWN. *TR

NHTSA ODI #10208711

60,000 miles · Oct 31, 2007
Electrical SystemFireInjury

VEHICLE FIRE- STARTED TRUCK, TURNED ON FRONT AND REAR HEATER AND DEFROSTERS. ~2-3MIN LATER, THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES AND SMOKE. CAUGHT A SECOND CAR ON FIRE AND HOUSE ON FIRE. *TR

NHTSA ODI #10207498

Official recalls

4

06V289000 · Engine And Engine Cooling

Aug 3, 2006

ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.

Consequence & remedy

Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.

05V163000 · Seat Belts:rear/other

Apr 22, 2005

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.

Consequence & remedy

Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.

05V043000 · Service Brakes, Hydraulic

Feb 8, 2005

CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.

Consequence & remedy

Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.

04V045000 · Service Brakes, Hydraulic

Feb 4, 2004

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Consequence & remedy

Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA04012 · Hydraulic Pump Failres

Opened Apr 30, 2004 · Closed Feb 28, 2005

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Additional source detail variants (2)

Service Brakes, Hydraulic:power Assist

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Steering:hydraulic Power Assist System

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.