2004 Chevrolet Suburban

WHILE DRIVING AT APPROXIMATELY 25 MPH DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. THIS PROBLEM HAPPENED INTERMITTENTLY. OWNER TOOK VEHICLE TO THE DEALER, AND LEFT IT THERE FOR REPAIRS. WHEN THE OWNER PICKED UP THE VEHICLE HE WAS INFORMED THAT THEY COULD NOT DUPLICATE THE PROBLEM. *AK THIS PROBLEM ALSO OCCURRED WHILE STOPPED AND WAITING FOR STOP LIGHTS TO CHANGE. *BF *NM

UPDATE TO PRIOR COMPLAINT BASED ON ADDITIONAL INFORMATION. HAVE DISCUSSED THIS WITH D BOYD. 2004 SUBURBAN FAILED TO SLOW DURING HARD STOP BETWEEN 40 AND 20 MPH. I BELIEVE THAT MY ORIGINAL CONCLUSION IS PROBABLY ACCURATE GIVEN THAT THE 2004 CADILLAC SRX ABS ECU AND THE INTERNATIONAL ABS ECU FAILURES WERE WITHIN THE TIME PERIOD MY SUBURBAN WAS MANUFACTURED. THIS HAPPENED ONCE BEFORE AND OCCURS DURING WET CONDITIONS AFTER TWO CONSECUTIVE BRAKE ATTEMPTS. GM IS STONE WALLING ME BUT I'D LIKE TO HANDLE THIS WITHOUT GETTING CLARENCE DITLOW @ THE CENTER FOR AUTO SAFETY FURTHER INVOLVED. I'VE HAD PROBLEMS WITH HENDRICK CHEVY FOR ALMOST A YEAR NOW INCLUDING A DEFECTIVE ENGINE ON 1996 TAHOE, DEFECTIVE BRAKES, SUSPECT EMISSIONS TESTING DTC P302 CYLINDER 2 MISFIRE, POSSIBLE INCORRECT TRANSMISSION REPLACEMENT, POSSIBLE FAILURE TO REPLACE PASSENGER SEAT WHICH I BELIEVE WAS RECALLED AND POSED A DANGER FOR ALMOST 4 YEARS, DEX COOL GASKET BLOW OUT, STEERING COLUMN LOCKUP ETC. I REQUESTED A POLICE REPORT FROM THE NC DOT AND FOR SOME STRANGE REASON IT'S NOT ON FILE ALTHOUGH I HAVE THE RECEIPT FROM THE OFFICER. VIN # ON THE SUBURBAN WAS 3GNFK1674G131855 MANUFACTURED @ THE SILAO ASSEMBLY PLANT ON 9/13/03 @ 7:10:31. SHIPPED TO 16153 HENDRICK CHEVOLET-HUMMER 100 AUTO MALL DR CARY NC DEALER ORDER NUMBER GMNGBB CHARGED TO ZONE: 16 DEALER: 153 PUI: 04203173688. CSQ 2GA1416724 DATE CODE ON THE DELCO BATTERY WHICH FAILED WAS MARCH 2004. *JB

UPDATE TO COMPLAINT 10098773. BRAKES FAILED TO STOP 2004 SUBURBAN DURING HARD STOP AT UNDER 40 MPH. LOST POWER ASSIST AND SOME STEERING CAPABILITIES. FELT LIKE THE ROTORS WERE DEFECTIVE. BRAKE PEDEL WAS FIRM BUT WOULD NOT SLOW. IMPACT @ AROUND 20MPH CAUSE OVER $10,000 DAMAGE INCLUDING A BENT FRAME. I HAD A DAVIS INSTRUMENTS CARCHIP READER RECORDING SEVERAL METRICS INCLUDING SPEED. CAR WAS NEW IN AUGUST WITH LESS THAN 8,000 MILES. I HAVE ALL THE CARCHIP LOGS FOR THIS CAR FROM AROUND THE TIME I ACQUIRED IT. HAD PROBLEMS WITH THE DEALER FROM DAY ONE DUE TO SUSPECT REPAIRS ON AN EARLIER VEHICLE WHICH HAD EMISSIONS AND TRANSMISSIONS PROBLEMS. DEALER CONVICED ME TO TRADE UP ONCE THEY REALIZED THAT THEY COULD NOT FIX THE OLD CAR AFTER MULTIPLE ATTEMPTS BETWEEN MARCH AND JULY 2004. 22 YEAR COLLISION FREE DRIVING RECORD. ELECTRICAL ENGINEER WITH 18 YEARS EXPERIENCE IN HARDWARE AND SOFTWARE INCLUDING MILITARY WEAPONS SYSTEMS, OPERATING SYSTEMS, NETWORKING AND TELECOMMUNICATIONS. I HAVE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER CAR I HAVE OWNED. CALLED GM 11/18/04. NO RESPONSE YET. MECHANIC FOUND A SERVICE BULLETIN RECALL 04V045000 - POSSIBLE HYDRO-BOOST DEFECT WHICH MATCHES THE DECRIPTION I EXPLAIN. SOME ONE NEEDS TO GET IN FRONT OF THIS ISSUE BEFORE A MORE SERIOUS ACCIDENT OCCURS. I HAVE A 2 YEAR OLD SON WHO THANKFULLY WAS NOT IN THE CAR AT THE TIME. *AK

AFTER TAKING 90-DEGREE RIGHT TURN FROM STREET INTO PARKING LOT THE ABILITY TO STEER AND BRAKE 2004 CHEVROLET SUBURBAN WAS LOST, ALTHOUGH FORWARD MOTION WAS STILL POSSIBLE (I.E. THE VEHICLE DID NOT STALL). AFTER RESTARTING VEHICLE FORWARD MOTION WAS POSSIBLE BUT STEERING AND BRAKING WERE STILL NOT WORKING. UPON A SECOND RESTART STEERING AND BRAKING WERE RESTORED, ALTHOUGH SOME LIGHTS ON THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TOWED TO APPLEWAY CHEVROLET IN SPOKANE, WA. THE SERVICE DEPARTMENT AT THE DEALERSHIP INITIALLY INDICATED THERE WAS NO PROBLEM WITH THE VEHICLE BECAUSE THEY COULD NOT REPRODUCE THE DEFECTIVE BEHAVIOR. SUBSEQUENTLY, THE SERVICE DEPARTMENT WAS INSTRUCTED TO KEEP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND RESOLVED.*AK