NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
524 reports47,000 miles · Jan 24, 2013
Power Train
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS A WIRE THAT CONNECTED TO THE SHIFT SOLENOID. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE N…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS A WIRE THAT CONNECTED TO THE SHIFT SOLENOID. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE NO RECALLS FOR THE VIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 109,000.
NHTSA ODI #10494566
82,000 miles · Dec 27, 2012
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT LOST CONTROL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP BUT WAS NOT REPAIRED. THE APPRO…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT LOST CONTROL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 82,000.
NHTSA ODI #10490211
85,000 miles · Dec 14, 2012
Electrical SystemSteering
MY 2006 CHEVY IMPALA HAS THUMP NOISE IN THE STEERING ANY TIME I TURN AND SOUNDS LIKE IT GONNA FALL APART ITS A HAZARD TO BE ON THE ROAD. AND THE HEATER CLICKS WONT WORK RESULTING IN THE WINDSHIELD BEING FOGGED WHEN IM DRIVING THAT'S A HAZARD ALSO. I CALLED CHEVY CUSTOMER SERVICE DID THEY HELP NO TAKE YOUR VEHICLE TO THE DEALER P…
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MY 2006 CHEVY IMPALA HAS THUMP NOISE IN THE STEERING ANY TIME I TURN AND SOUNDS LIKE IT GONNA FALL APART ITS A HAZARD TO BE ON THE ROAD. AND THE HEATER CLICKS WONT WORK RESULTING IN THE WINDSHIELD BEING FOGGED WHEN IM DRIVING THAT'S A HAZARD ALSO. I CALLED CHEVY CUSTOMER SERVICE DID THEY HELP NO TAKE YOUR VEHICLE TO THE DEALER PAY $ 100.00 MAYBE YOU WILL GET IT FIXED FREE! HAHA FORGET IT IM SELLING THE CAR ITS EASIER THAT'S MY STORY IM VERY DISSATISFIED IN CHEVY. AND ANY OF THIS HAPPENS AT ANYTIME OF THE SPEED 0-75 MPH. *TR
NHTSA ODI #10488769
60,000 miles · Nov 23, 2012
Power Train
IN THE FALL OF 2010, I TOOK MY 2006 CHEVY IMPALA SS TO A CHEVY DEALER FOR AN OIL CHANGE. WHILE WAITING FOR MY VEHICLE, I WAS ADVISED BY THE MECHANIC I SHOULD HAVE THE TRANSMISSION FLUSHED. I QUESTIONED HIM BECAUSE THERE WAS ONLY 60K MILES ON THE CAR, ALSO, HAD NOT NOTICED ANYTHING WHILE DRIVING THAT WOULD INDICATE THAT BEING N…
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IN THE FALL OF 2010, I TOOK MY 2006 CHEVY IMPALA SS TO A CHEVY DEALER FOR AN OIL CHANGE. WHILE WAITING FOR MY VEHICLE, I WAS ADVISED BY THE MECHANIC I SHOULD HAVE THE TRANSMISSION FLUSHED. I QUESTIONED HIM BECAUSE THERE WAS ONLY 60K MILES ON THE CAR, ALSO, HAD NOT NOTICED ANYTHING WHILE DRIVING THAT WOULD INDICATE THAT BEING NEEDED. I HAD THE FLUSH DONE ANYWAY, AND, SINCE THEN, THE TRANSMISSION BEGAN SLIPPING FROM A COMPLETE STOP. IT WASN'T BAD AT FIRST, ONLY HAPPENED ONCE IN A GREAT WHILE. I TOOK THE CAR TO THE SAME SHOP THAT FLUSHED THE TRANSMISSION TO CHECK ON IT, ONLY TO HAVE THEM TELL ME THERE WAS NO PROBLEM AND THEY WERE UNABLE TO REPLICATE THE PROBLEM. I NOW HAVE 80K MILES ON THE CAR AND THE PROBLEM IS GETTING WORSE, THE SLIP HAPPENS ALMOST EVERY TIME I ACCELERATE FROM A DEAD STOP AND I ALSO FEEL TORQUE SHUDDER WHILE AT HIGHER SPEEDS. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A COMMON ISSUE. I AM DRIVING THE CAR BUT AM VERY NERVOUS DOING SO. I FEEL THIS CAN BE A SERIOUS SAFETY ISSUE NOT KNOWING WHEN THE TRANSMISSION WILL ENGAGE OR DISENGAGE. *TR
NHTSA ODI #10485874
Mileage unknown · Nov 19, 2012
Engine And Engine CoolingFuel System, GasolinePower Train
I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. WE HAVE TAKEN THE CAR TO THE DEALERS SEVERAL TIMES. WE HAVE CHANGED THE SPARK PLUGS, CHANGED AND FLUSHED THE TRANSMISSION FLUID. WE ARE STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. WE YOU ARE STOPPED ON AN INCLINE IT ALSO HESITATES TO GO INTO GE…
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I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. WE HAVE TAKEN THE CAR TO THE DEALERS SEVERAL TIMES. WE HAVE CHANGED THE SPARK PLUGS, CHANGED AND FLUSHED THE TRANSMISSION FLUID. WE ARE STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. WE YOU ARE STOPPED ON AN INCLINE IT ALSO HESITATES TO GO INTO GEAR AND THE JERKS AWAY! THE DEALER CAN NEVER FIND A ANYTHING WRONG AND WE HAVE DONE ALL THE RECOMMENDED FIXES. THIS SEEMS TO BE GETTING WORSE. THE GAS CAP AND SOLENOID HAVE ALSO HAD TO BE REPLACED WHICH EVERYONE HAS HAD PROBLEMS WITH. GM SHOULD RECALL THESE CARS BEFORE SOMEONE GETS HURT! *TR
NHTSA ODI #10485220
62,507 miles · Nov 18, 2012
Power Train
2006 CHEVROLET IMPALA TRANSMISSION FAILURE AT 62,700 MILES. *TR
NHTSA ODI #10485088
Mileage unknown · Sep 12, 2012
Electrical SystemFire
MY FIANCE WAS DRIVING MY CAR ON HIS WAY TO PICK MY CHILDREN UP FROM THEIR GRANDMOTHERS AND SMELLED SOMETHING BURNING. AS HE WAS TRYING TO FIND A PLACE TO PULL OVER SMOKE CAME INTO THE VEHICLE NEAR HIS FEET AND ALL OF A SUDDEN THE CAR WAS ON FIRE. HE PULLED OVER INTO A RESTAURANT PARKING LOT BUT BY THEN THE ELECTRIC WAS OUT IN TH…
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MY FIANCE WAS DRIVING MY CAR ON HIS WAY TO PICK MY CHILDREN UP FROM THEIR GRANDMOTHERS AND SMELLED SOMETHING BURNING. AS HE WAS TRYING TO FIND A PLACE TO PULL OVER SMOKE CAME INTO THE VEHICLE NEAR HIS FEET AND ALL OF A SUDDEN THE CAR WAS ON FIRE. HE PULLED OVER INTO A RESTAURANT PARKING LOT BUT BY THEN THE ELECTRIC WAS OUT IN THE CAR SO THE DOORS WERE LOCKED AND HE WASN'T ABLE TO OPEN THE DOOR. GOOD THING HE HAD THE WINDOWS DOWN PRIOR TO THE FIRE BECAUSE THAT WAS HIS ONLY ESCAPE. ONE OF THE EMPLOYEES BROUGHT OUT A FIRE EXTINGUISHER AND TRIED TO PUT IT OUT WITH NO LUCK. THE FIRE DEPARTMENT ARRIVED AND FINALLY WAS ABLE TO PUT THE FIRE OUT. IT WAS DETERMINED THAT THE FIRE WAS IN THE AREA OF THE FUSE PANEL AND WIRING HARNESS. MY CAR IS A TOTAL LOSS AFTER JUST PAYING IT OFF JUST TWO WEEKS AGO! HEARTBREAKING. I'VE BEEN DOING MY RESEARCH AND WAS SURPRISED TO FIND THAT I'M NOT THE ONLY PERSON THAT THIS HAD HAPPENED TO. THIS IS A SAFETY CONCERN AND IT NEEDS TO BE ADDRESSED! I'M JUST THANKFUL THAT MY CHILDREN WERE NOT IN THE CAR WHEN THIS HAPPENED BECAUSE THE WORST COULD HAVE HAPPENED ALL BECAUSE NO ONE WANTS TO DO A RECALL! THANK GOD THERE WERE NO FATALITIES BUT WHO'S TO SAY THE NEXT PERSON THIS HAPPENS TO WILL BE SO LUCKY? *TR *JS
NHTSA ODI #10475132
59,000 miles · Aug 24, 2012
Electrical System
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WAS EMITTING AN ABNORMAL CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WAS EMITTING AN ABNORMAL CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #10472325
76,000 miles · Aug 3, 2012
Service BrakesSuspensionTraction Control SystemCrash
WHILE BACKING CAR STARTED TO JERK DUE TO TRACTION CONTROL PROBLEM CAUSED DISTRACTION AND I PAUSED THE CAR AND LOOKED AT DASH BOARD AND CONTINUED TO BACK UP HITTING CAR IN PARKING LOT ISLE WAY- HAD THE CAR REPAIRED SPENT $ 900 ON ABS TRACTION CONTROL AND FRONT WHEEL BEARINGS PROBLEM STILL EXISTS AND GM WILL NOT DIVULGE WHAT IS C…
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WHILE BACKING CAR STARTED TO JERK DUE TO TRACTION CONTROL PROBLEM CAUSED DISTRACTION AND I PAUSED THE CAR AND LOOKED AT DASH BOARD AND CONTINUED TO BACK UP HITTING CAR IN PARKING LOT ISLE WAY- HAD THE CAR REPAIRED SPENT $ 900 ON ABS TRACTION CONTROL AND FRONT WHEEL BEARINGS PROBLEM STILL EXISTS AND GM WILL NOT DIVULGE WHAT IS CAUSING THE PROBLEM- CAR IS NOT SAFE TO DRIVE- YOU CANNOT TRUST TO PULL OUT INTO TRAFFIC CAR STOPS WHEN IT SHOULD NOT. *TR
NHTSA ODI #10469068
57,058 miles · Aug 1, 2012
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
DISPLAYED ON PANEL "REDUCED ENGINE POWER" . ON STAR DIAGNOSED SERVICE CODE "P2138". ON 05/01/2012 WHILE DRIVING THROUGH A LARGE INTERSECTION MY ENGINE POWER WAS REDUCED TO 3 OR MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THE INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN …
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DISPLAYED ON PANEL "REDUCED ENGINE POWER" . ON STAR DIAGNOSED SERVICE CODE "P2138". ON 05/01/2012 WHILE DRIVING THROUGH A LARGE INTERSECTION MY ENGINE POWER WAS REDUCED TO 3 OR MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THE INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN ADDITION TO BEING CONCERNED ABOUT GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING A FATAL PILE-UP. I HAVE BEEN TO THE CHEVY DEALER 4 TIMES AND THEY WERE UNABLE TO FIX THIS PROBLEM.
NHTSA ODI #10469783
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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