NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
59 reportsClear category filterMileage unknown · Mar 4, 2026
Engine
The contact owns a 2006 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor in the interior of the vehicle. In addition, there was smoke coming from underneath the hood. No warning lights were illuminated. The vehicle was taken to the independent mechanic, where a v…
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The contact owns a 2006 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor in the interior of the vehicle. In addition, there was smoke coming from underneath the hood. No warning lights were illuminated. The vehicle was taken to the independent mechanic, where a valve replacement was performed. The vehicle was repaired; however, the failure reoccurred. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11721945
Mileage unknown · Aug 19, 2021
EngineUnknown Or OtherVehicle Speed Control
According to my obd scanner the components that are failed is the throttle body position sensor circuit A & the throttle body position sensor circuit B. Before this happened the check engine light was on for about a week, when I scanned the vehicle with the obd-II the code for a large leak in the fuel EVAP system came up. One da…
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According to my obd scanner the components that are failed is the throttle body position sensor circuit A & the throttle body position sensor circuit B. Before this happened the check engine light was on for about a week, when I scanned the vehicle with the obd-II the code for a large leak in the fuel EVAP system came up. One day while driving the vehicle I was stopped at a red light and once the light turned green I pressed the gas and the car started to sputter and move very slow also in the driver information center it intermittently showed the warnings service traction control and speed reduced. I had to pull over when safe to do so. Once I got the vehicle home I ran the scan again and it came up with the throttle body position sensor codes. The part is available for inspection. The safety of me and my passenger were in jeopardy we could've definitely been in an accident because it was so sudden when it happened. I have not taken the car to a dealer but an independent mechanic has looked at it. Vehicle has not been inspected by anyone other than me and an independent mechanic. This was a very scary experience and I have seen many forums with the same issues from GM cars. Your attention is needed and appreciated.
NHTSA ODI #11429684
Mileage unknown · Jan 12, 2021
Engine
AS MANY OTHER 5.3 LITER GM VEHICLES DURING THIS PERIOD, MY CAR HAS BEEN BURNING OIL, FOULING SPARK PLUGS, AND THROWING CHECK ENGINE LIGHTS FOR MANY YEARS DUE TO THIS ALL-TOO COMMON ISSUE. IT IS A SAFETY HAZARD, AND ALL GM VEHICLES WITH THIS MOTOR ISSUE SHOULD BE RECALLED AND FIXED. IT POSES A SERIOUS HAZARD WHEN YOU ATTEMPT TO P…
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AS MANY OTHER 5.3 LITER GM VEHICLES DURING THIS PERIOD, MY CAR HAS BEEN BURNING OIL, FOULING SPARK PLUGS, AND THROWING CHECK ENGINE LIGHTS FOR MANY YEARS DUE TO THIS ALL-TOO COMMON ISSUE. IT IS A SAFETY HAZARD, AND ALL GM VEHICLES WITH THIS MOTOR ISSUE SHOULD BE RECALLED AND FIXED. IT POSES A SERIOUS HAZARD WHEN YOU ATTEMPT TO PULL OUT INTO THE ROAD AND THE CAR SPUTTERS AND MISFIRES AND YOU HAVE NO POWER BECAUSE OIL IS SEAPING PAST THE RINGS.
NHTSA ODI #11387633
148,000 miles · Oct 6, 2020
Electrical SystemElectronic Stability Control (esc)EngineFireInjury
MY VEHICLE HAS HAD THE PROBLEMS OF NOT GIVING ME CORRECT READINGS FROM THE GAUGES WHEN MY CAR WAS RUNNING HOT IT NEVER DISPLAYED ANY INDICATION THAT IT WAS WHICH CAUSED ENGINE FAILURE IN MY CAR THROWING A ROD I ALSO HAVE EXPERIENCE AND STILL DO WHEN I TURN ON MY SIGNALS MY BRIGHT LIGHTS COME ON AS WELL AS SOMETIMES WHEN I OPEN T…
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MY VEHICLE HAS HAD THE PROBLEMS OF NOT GIVING ME CORRECT READINGS FROM THE GAUGES WHEN MY CAR WAS RUNNING HOT IT NEVER DISPLAYED ANY INDICATION THAT IT WAS WHICH CAUSED ENGINE FAILURE IN MY CAR THROWING A ROD I ALSO HAVE EXPERIENCE AND STILL DO WHEN I TURN ON MY SIGNALS MY BRIGHT LIGHTS COME ON AS WELL AS SOMETIMES WHEN I OPEN THE DOOR THE LIGHTS DO NOT COME ON BUT WHEN I CLOSE THE DOOR THEY DO MY MOTOR MOUNTS ON MY CAR ARE NOT STABLE THIS WAS PART OF THE PROBLEM THE FIRST TIME IT SHIFTED NOW NOT FROM WEAR AND TEAR BECAUSE I HAD AN INSPECTION DONE ON THE VEHICLE PRIOR TO PURCHASING THE VEHICLE AND RECEIVED A CLEAN BILL OF IMMACULATE CARE AND HEALTH OF THE VEHICLE IN LESS THAN 8 MONTHS I HAVE BEEN IN NOTHING BUT ONE DISASTER AFTER THE NEXT I'M FEELING VERY UNSAFE AND UNSURE OF THIS VEHICLE IT SEEMS AS IF IT'S MOVING FASTER THAN WHAT IS ON THE SPEEDOMETER BECAUSE I HAVE OFTEN HAD TO APPLY THE BRAKES IN AN EMERGENCY FASHION JUST TO STOP I KNOW THIS IS NOT NORMAL I CAN FORWARD THE BILLS OF THE SAID REPAIRS SO THAT IT WAS SUPPORT MY CLAIM I DO NOT HAVE THEM WITH ME AT THIS TIME BUT MY EMAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11363017
197,000 miles · Aug 12, 2020
EnginePower TrainUnknown Or Other
AS I WAS DRIVING MY CAR ACTED AS IF IT WAS GOING TO STALL WOULDN'T GO PASS 45-50 MILES PER HOUR. I WENT TO A AUTOMOTIVE SHOP JUST TO FIND OUT THE CATALYST CONVERTER IT'S VERY DANGEROUS WHY DRIVING IN THE CAR STALLS.
NHTSA ODI #11348888
149,000 miles · Jul 24, 2020
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE TEMPERATURE GAUGE WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN, …
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE TEMPERATURE GAUGE WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 149,000.
NHTSA ODI #11341353
129,000 miles · Apr 12, 2019
EnginePower TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY CHANGE OVER IN DRIVE TO ACCELERATE. AS A RESULT, THE VEHICLE INTERMITTENTLY DECELERATED AND JERKED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION IN ENGINE POWER. THE DEALER HAD NOT BEE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY CHANGE OVER IN DRIVE TO ACCELERATE. AS A RESULT, THE VEHICLE INTERMITTENTLY DECELERATED AND JERKED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION IN ENGINE POWER. THE DEALER HAD NOT BEEN CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CONTROL PRESSURE SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT ABLE TO BE SAFELY DRIVEN AND WAS PARKED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
NHTSA ODI #11195877
22 miles · Mar 18, 2019
Electrical SystemEngine
CAMSHAFT POSITION SENSOR IS MAKING CAR FALL DEAD WHILE DRIVING AT ANY SPEEDS
NHTSA ODI #11189681
64,000 miles · Dec 11, 2018
Engine
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE OIL PRESSURE INDICATOR ILLUMINATED. THE DEALER (HERITAGE CHEVROLET BUICK OWINGS MILLS, 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) REPAIRED THE OIL PRESSURE SENSOR. AFTERWARDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE OIL PRESSURE INDICATOR ILLUMINATED. THE DEALER (HERITAGE CHEVROLET BUICK OWINGS MILLS, 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) REPAIRED THE OIL PRESSURE SENSOR. AFTERWARDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 64,000. *TT PROBLEM RESOLVED BY DEALER. *JB
NHTSA ODI #11160818
Mileage unknown · Dec 10, 2018
Engine
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO LOSS OF ENGINE POWER. *LD *JS
NHTSA ODI #11156308
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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