NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
26 reportsClear category filter154,000 miles · Oct 26, 2016
Tires
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA EQUIPPED WITH LIONHART TIRES, TIRES SIZE:225/60R16. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE MADE A WHINING NOISE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER TIRE WAS SPLIT IN TWO. THE VEHICLE WAS TAKEN TO A TIRE DEA…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA EQUIPPED WITH LIONHART TIRES, TIRES SIZE:225/60R16. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE MADE A WHINING NOISE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER TIRE WAS SPLIT IN TWO. THE VEHICLE WAS TAKEN TO A TIRE DEALER, BUT WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE LINE INFORMATION WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #10919168
43,880 miles · May 20, 2014
SteeringTiresWheels
IN THE FALL 2010 I PURCHASED THE 2006 IMPALA WITH NEARLY 19,000 MILES ON IT. . FROM THE START I WAS HAVING PROBLEMS LOSING AIR WITH ONE OF THE TIRES, AND EACH TIME I TOOK IT IN, WAS TOLD IT WAS FIXED. AT THE BEGINNING OF 2013 I STARTED PUMPING AIR INTO THAT ONE TIRE EVERY 3,4, DAYS, AND THE GRINDING NOISE I HEARD SINCE APRIL OF…
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IN THE FALL 2010 I PURCHASED THE 2006 IMPALA WITH NEARLY 19,000 MILES ON IT. . FROM THE START I WAS HAVING PROBLEMS LOSING AIR WITH ONE OF THE TIRES, AND EACH TIME I TOOK IT IN, WAS TOLD IT WAS FIXED. AT THE BEGINNING OF 2013 I STARTED PUMPING AIR INTO THAT ONE TIRE EVERY 3,4, DAYS, AND THE GRINDING NOISE I HEARD SINCE APRIL OF 2013, ( AT WHICH TIME IT PASSED INSPECTION) PROGRESSED INTO NOT BEING ABLE TO STEER AT ALL. ON APRIL 4, 2014,(CAR INSPECTION TIME) I MANAGED TO BRING THE CAR TO THE DEALERSHIP I PURCHASED FROM. AFTER SPENDING $921. FOR THE YEARLY NY STATE INSPECTION, FOUR NEW TIRED, THE PROBLEM WITH THE DEFLATING TIRE, THE POWER STEERING , I THOUGHT EVERYTHING IS "OK". NOT SO. AS I DROVE THE CAR HOME, I HEARD THIS LOUD HUMMING NOISE. I THOUGHT I PURCHASED SOME BAD TIRES??? SO I DROVE THE CAR A LITTLE LONGER, HOPING THE NOISE WILL SUBSIDE. NOT SO!!. SO, ON MAY 20, THIS YEAR 2014 I AGAIN TOOK THE IMPALA TO THE DEALERSHIP. AFTER REPLACING A FRONT WHEEL BEARING AND ANOTHER BILL FOR $526. I NEEDED TO TALK WITH ONE OF THE OWNERS. AT WHICH TIME I ALSO DISCUSSED THE STEERING WHEEL PROBLEM. HE GAVE ME ALL KINDS OF EXPLANATION..... AND REDUCED THE BILL TO $356.. AFTER INCURRING A TOTAL SUM OF 1,278. I DO NOT KNOW WHO TO BLAME. THE CAR MANUFACTURER???, THE DEALER???? OR MY LACK OF CAR KNOWLEDGE. I AM A SINGLE 75 YEAR OLD WOMAN, ON A VERY LIMITED SS INCOME WHO THOUGHT THIS CAR SHOULD LAST MY LIFETIME. I DROVE OTHER CARS BEFORE, AND NEVER EXPERIENCED SUCH HEARTACHE AS I DO NOW. AS OF TODAY 5/20/2014 THE MILEAGE ON THE VEHICLE IS 43,882. I KEPT THIS CAR IN THE GARAGE, AS YOU CAN SEE BY THE MILEAGE, THIS SHOULD HAVE NOT HAPPEN. *TR
NHTSA ODI #10592785
130,000 miles · Jan 27, 2014
Tires
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR TIRE SIZE P235-50-R18. THE DOT AND SERIAL NUMBER WERE NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE FRONT DRIVERS SIDE TIRE THREAD SEPARATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
NHTSA ODI #10561582
Mileage unknown · May 22, 2013
Engine And Engine CoolingExterior LightingPower Train
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE N…
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2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE NO PROBLEM EXISTED. BESIDES THE TRANSMISSION PROBLEM, THERE WAS A HORRIBLE RATCHETING MACHINE-GUN TYPE NOISE COMING FROM BEHIND THE DASH, WHEN SHE CHANGED THE VENT POSITION. THE LOUD NOISE LASTED FOR ABOUT A MINUTE AND WAS ALMOST EAR-PIERCING. ALSO, THE ENGINE MOUNT BROKE, THE WATER PUMP, STEERING AND TIE RODS FAILED, THE ENGINE BURNED EXCESSIVE AMOUNT OF OIL, AND THE ENGINE LOW OIL LIGHT ILLUMINATED. THE WINDOWS MADE A SCREECHING SOUND, THE SUNROOF WOULD DRAG, THE PLASTIC HEADLIGHT COVERED WERE FOGGED AND FADED. THE TIRE PRESSURE MONITORING LIGHT WAS CONSTANTLY ON. ON APRIL 24, 2013. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SHOP TO HAVE THEM ASSESS THE SAME TRANSMISSION SLIPPING PROBLEM, SHE HAD BEEN EXPERIENCING FOR SEVEN YEARS. THEY DROPPED THE TRANSMISSION PAN, AND THEY FOUND FINE METAL, PIECES OF ALUMINUM AND CLUTCH MATERIAL IN THE PAN.
NHTSA ODI #10513180
Mileage unknown · Dec 31, 2011
SuspensionTiresWheels
BOUGHT 2006 IMPALA LT USED IN JUNE 2009 WITH 41,000 MILES REPLACED THE FACTORY TIRES DIDN'T LIKE THE WAY THEY RODE. STARTED HEARING A GRINDING NOISE THAT GOT LOUDER WITH ACCELERATION MECHANIC SAID ALL FOUR TIRES WERE BAD WEARING ON THE INSIDE. THE TIRES ONLY HAVE 21,000 MILES ON THEM AND MOST OF MY TIRES LAST ME 40,000 MINIMUM. …
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BOUGHT 2006 IMPALA LT USED IN JUNE 2009 WITH 41,000 MILES REPLACED THE FACTORY TIRES DIDN'T LIKE THE WAY THEY RODE. STARTED HEARING A GRINDING NOISE THAT GOT LOUDER WITH ACCELERATION MECHANIC SAID ALL FOUR TIRES WERE BAD WEARING ON THE INSIDE. THE TIRES ONLY HAVE 21,000 MILES ON THEM AND MOST OF MY TIRES LAST ME 40,000 MINIMUM. DID SOME ONLINE RESEARCH FOUND NUMEROUS COMPLAINTS ABOUT PREMATURE WEAR FOR TIRES ON CHEVY IMPALAS. LOOKING AT ANOTHER $500 + FOR BRAND NEW TIRES IF THE PLACE I BOUGHT THEM DOESN'T UPHOLD THE WARRANTY WHICH IS FOR 50,000 MILES/5 YEARS. I REALLY LIKE THIS CAR BUT THERE A NUMEROUS PROBLEMS MAJOR AND MINOR GM NEEDS TO FOCUS MORE ON QUALITY. *KB
NHTSA ODI #10441928
Mileage unknown · Jul 24, 2011
Tires
I HAVE HAD TO REPLACE THE TIRES ON MY 2006 IMPALA 4 TIMES SINCE I BOUGHT IT. I AM CURRENTLY ON THE 5TH SET OF TIRES AFTER ONLY 105,000 MILES. I BUY THE TIRES WITH 50-70 THOUSAND MILE USAGE, YET I HAVE TO REPLACE THEM FOR UNEVEN WEAR EVERY 20-25 THOUSAND MILES, EVEN WITH ROUTINE ROTATIONS AND ALIGNMENT WHEN I SAW THE LAWSUIT ABO…
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I HAVE HAD TO REPLACE THE TIRES ON MY 2006 IMPALA 4 TIMES SINCE I BOUGHT IT. I AM CURRENTLY ON THE 5TH SET OF TIRES AFTER ONLY 105,000 MILES. I BUY THE TIRES WITH 50-70 THOUSAND MILE USAGE, YET I HAVE TO REPLACE THEM FOR UNEVEN WEAR EVERY 20-25 THOUSAND MILES, EVEN WITH ROUTINE ROTATIONS AND ALIGNMENT WHEN I SAW THE LAWSUIT ABOUT 2007 AND 2008 IMPALAS, I WAS SHOCKED THAT 2006 WASN'T INCLUDED BECAUSE IT IS THE EXACT SAME PROBLEM I'VE BEEN HAVING. *TR
NHTSA ODI #10414905
26,000 miles · Apr 6, 2011
Engine And Engine CoolingEquipmentPower Train
MY 2006 CHEVROLET IMPALA HAS NOTHING BUT ISSUES. WINDOW SCRATCH WHEN GOING UP AND DOWN, TIRE PRESSURE MONITOR NEEDS REPLACED, REMOTE START HAS NO DISTANCE, WATER PUMP LEAKAGE, TRANSMISSION LINE LEAKING, ROTORS, TIRES AND ALIGNMENT WEAR OUT PREMATURELY. *TR
NHTSA ODI #10394445
Mileage unknown · Nov 19, 2010
Tires
TIRE MONITORING SYSTEM...NO MATTER HOW MANY TIMES I HAVE THESE TIRES CHECKED AND AIRED, THE SYSTEM WILL NOT QUIT BLINKING. I CHECKED ONLINE AND I AM NOT THE ONLY PERSON WITH THIS COMPLAINT. GM IS IN THE NEWS ABOUT HOW THEY HAVE COME BACK, WELL ON THEIR COME BACK TRAIL CAN THEY PLEASE FIX THIS. *TR
NHTSA ODI #10366860
55,541 miles · Sep 25, 2010
Engine And Engine CoolingEquipment Adaptive/mobilityPower Train
I HAVE A 2006 CHEVY IMPALA LT 3.9 WITH 55,000 MILES JUST HAD TO PUT WATER PUMP 2BY PASS HOSE AND BOTTOM HOSE BILL CAME TO AROUND $470. THIS CAR HAS BEEN BABIED EVER SINCE NEW AND WITH TOP NOTCH SERVICE PERFORMED REGULARLY. BESIDES THIS PROBLEM THE TIRE AIR SENSORS ARE ALSO A JOKE REPLACED TWO OF THEM AT AROUND $70.00 EACH. STIL…
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I HAVE A 2006 CHEVY IMPALA LT 3.9 WITH 55,000 MILES JUST HAD TO PUT WATER PUMP 2BY PASS HOSE AND BOTTOM HOSE BILL CAME TO AROUND $470. THIS CAR HAS BEEN BABIED EVER SINCE NEW AND WITH TOP NOTCH SERVICE PERFORMED REGULARLY. BESIDES THIS PROBLEM THE TIRE AIR SENSORS ARE ALSO A JOKE REPLACED TWO OF THEM AT AROUND $70.00 EACH. STILL DON'T WORK PROPERLY. WHILE I'M ON ROLL I SHOULD MENTION THE REMOTE START, UNLOCK, SYSTEM IS ALSO A JOKE, TOOK IT TO A DEALER TOLD THEM IT WOULD NOT WORK ANYTHING, THEY CAME BACK TO ME TWO HOURS LATER AND SAID THE MODULE IN DRIVERS DOOR WAS BAD, TWO REMOTES ,MODULE, CALIBRATION AND $917.00 AND THEY WOULD HAVE ME ON MY WAY. HA HA. TOLD THEM TO PUT IT BACK TOGETHER AND I WAS PAYING MY 80.00 FOR THE TIME SPENT AND LEAVING. AS I WAS GOING TO MY CAR THE SERVICE REP. SAID WHEN THEY PUT IT BACK TOGETHER IT BEGAN WORKING, EVERYTHING BUT TIRE PRESSURE INFO. I HAVE READ OTHER PEOPLE HAVE REMOTE PROBLEMS JUST WONDERED HOW COMMON THIS PROBLEM IS. ALSO I CANNOT BELIEVE MY WATER PUMP WENT BAD @55,000 MILES. *TR
NHTSA ODI #10357468
40,000 miles · Sep 21, 2009
Electrical SystemElectronic Stability ControlFuel System, Gasoline
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS; THE VEHICLE WAS CONSUMING A SIGNIFICANT AMOUNT OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FUEL SYSTEM ADHESIVE LAYER. THE VEHICLE HAS…
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TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS; THE VEHICLE WAS CONSUMING A SIGNIFICANT AMOUNT OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FUEL SYSTEM ADHESIVE LAYER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 12/07/09 *BF THE CONSUMER STATED THE TRIP COMPUTER, TIRE PRESSURE MONITORING SYSTEM, ABS, TRACTION CONTROL WERE ALL INOPERATIVE. ALSO ALL OF THE LIGHTS FLASH AT TIMES AND STAY ON. UPDATED 12/09/09
NHTSA ODI #10284747
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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