Illustration5.7L VOTEX ENGINE LOSES ACCELERATION POWER WHEN AIR CONDITIONER WAS BEING USED. VEHICLE BEEN TO DEALER ON TWO OCCASIONS, AND THEY KEPT INFORMING CONSUMER THAT NOTHING WAS WRONG, THAT THENORMAL CHARACTERISTIC OF THAT VEHICLE CAUSED PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
2002 Chevrolet Express
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Express years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
1325–50K
850–75K
175–100K
4100–150K
0150K+
41 reports with mileage · 14 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports3 fire reports0 injury reports
What owners actually said
55 reportsDISCOVERED MY DIFFERENTIAL WAS WET WITH OIL ,SAW DRIPS ON GARAGE FLOOR. DEALER SAYS IT IS THE TUBE SEALS ON THE AXLE AT THE DIFFERENTIAL. LET IT GO AND COME BACK IN 1,000 MILES AND IT SHOULD CORRECT ITSELF. I AM LEAVING BEFORE 1,000 MILES WILL BE PUT ON TO DRIVE TO FLORIDA (2,000 MILES ROUNDTRIP) TOWING A 26 FT TRAILER. I DO…
Read full complaint
DISCOVERED MY DIFFERENTIAL WAS WET WITH OIL ,SAW DRIPS ON GARAGE FLOOR. DEALER SAYS IT IS THE TUBE SEALS ON THE AXLE AT THE DIFFERENTIAL. LET IT GO AND COME BACK IN 1,000 MILES AND IT SHOULD CORRECT ITSELF. I AM LEAVING BEFORE 1,000 MILES WILL BE PUT ON TO DRIVE TO FLORIDA (2,000 MILES ROUNDTRIP) TOWING A 26 FT TRAILER. I DONT WANT MY REAR TO SEIZE UP AT 65 MPH ON I-95 AT 2 AM!*AK
12 PASSENGER VEHICLE DOES NOT COME EQUIPPED WITH ANY DOOR AJAR WARNING SYSTEM. WHILE DRIVING DOOR CAME OPEN BECAUSE IT WAS NOT PROPERLY CLOSED, SOMEONE ALMOST FELL OUT. ALSO, THERE WAS NO WARNING. *AK
WHILE TRAVELING ON HIGHWAY VEHICLE SHUT OFF, AND GASOLINE HAD LEAKED ALL OVER THE ROAD. FIRE DEPARTMENT WAS CALLED OUT. *AK
CHEVYROLET DOESN'T SEEM CONCERNED. NO SAFETY DEFECT LISTED. *AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.