The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. …
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The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.
NHTSA ODI #11435043
38,000 miles · Dec 7, 2004
Suspension
WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE LEFT. DEALER STATED THEY HAVE REPAIRED THE VEHICLE. CONSUMER INSISTED THAT AS A RESULT OF THE REPAIRS WHEN APPLYING THE BRAKES VEHICLE PULLED TO THE LEFT EVEN MORE.*AK
NHTSA ODI #10103289
31,000 miles · Jul 11, 2004
Service Brakes, HydraulicSuspension
LOSS OF BRAKING EFFECTIVENESS, ON INSPECTION DISCOVERED THAT OEM FRONT AXLE GREASE SEALS HAD FAILED. FAILURE HAD CONTAMINATED BOTH LEFT AND RIGHT INNER DISC BRAKE PADS AND INNER SIDE OF BOTH FRONT ROTORS WITH AXLE GREASE. REPORTED TO DEALER SERVICE AND ASKED THAT THE FAILURE BE ENTERED INTO THE GM/CHEVY SYSTEM FOR INVESTIGATIO…
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LOSS OF BRAKING EFFECTIVENESS, ON INSPECTION DISCOVERED THAT OEM FRONT AXLE GREASE SEALS HAD FAILED. FAILURE HAD CONTAMINATED BOTH LEFT AND RIGHT INNER DISC BRAKE PADS AND INNER SIDE OF BOTH FRONT ROTORS WITH AXLE GREASE. REPORTED TO DEALER SERVICE AND ASKED THAT THE FAILURE BE ENTERED INTO THE GM/CHEVY SYSTEM FOR INVESTIGATION AND CORRECTION. DEALER SERVICE DEPT. DENIED ANY OTHER INSTANCES OF THIS FAILURE EXISTED AND DECLINED TO REMEDY SEAL FAILURE OR BRAKE PAD DAMAGE UNDER WARRANTY. FRONT BRAKE PADS AND GREASE SEALS WERE REPLACED AT OWNER EXPENSE.*AK
NHTSA ODI #10080784
19,000 miles · Feb 16, 2004
Suspension
VAN SUDDENLY DROPPED ON RIGHT FRONT SIDE AND STEERING PULLED VIOLENTLY RIGHT.*AK
NHTSA ODI #10058273
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
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