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2002 Chevrolet Express

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
55Owner complaints

Model-year median: 15

0Recall campaigns

View recall details →

1Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2002 Chevrolet Express

NHTSA snapshot: September 18, 2026. 55 owner complaints · 0 recall campaigns · 1 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Service Brakes, Hydraulic: 10 reports
  • Electrical System: 8 reports
  • Engine And Engine Cooling: 8 reports
  • Structure: 8 reports
  • Power Train: 7 reports

Full reported-category list and vehicle report

Recall links

    No recall campaigns in this snapshot.

    Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

    Print the top reported categories, recall links, snapshot date and comparison limits.

    How this year compares

    Owner complaints by model year

    Other model years Selected year
    68
    1999    84
    2000    45
    2001    55
    2002    58
    2003    21
    2004    23
    2005
    Compare all Express years →

    Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

    What owners reported most

    Service Brakes, Hydraulic
    10    Electrical System
    8    Engine And Engine Cooling
    8    Structure
    8    Power Train
    7
    All reported categories
    Tires
    7    Exterior Lighting
    5    Fuel System, Gasoline
    5    Steering
    4    Suspension
    4    Unknown Or Other
    2    Visibility
    2    Air Bags
    1    Vehicle Speed Control
    1    Visibility/wiper
    1

    Tap a category to read its complaints. One report may name several components.

    When problems were reported

    Mileage at the reported incident

    41 reports with mileage · 14 unknown

    NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

    What to inspect

    Issues worth paying extra attention to based on owner reports.

    • Service Brakes, Hydraulic. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

    NHTSA owner reports · September 18, 2026 snapshot.

    0 crash reports3 fire reports0 injury reports

    Steering complaints

    4 reports
    Clear category filter
    108,000 miles · Feb 23, 2010
    Service Brakes, HydraulicSteering

    2002 CHEVY 2500 EXPRESS VAN. FAILURE OF POWER BOOSTER, LOST BOTH BRAKE POWER AS WELL AS STEERING POWER. ALMOST IMPOSSIBLE TO CONTROL CAR. REPLACED ONCE, FAILED AGAIN 6 MONTHS LATER. REPLACED AGAIN. FAILED AGAIN THIS YEAR. I AM NOW ON MY FORTH POWER BOOSTER, FAILURE IS VERY DANGEROUS AS YOU LOSE BOTH STEERING AND BRAKES AT SAM…

    Read full complaint

    2002 CHEVY 2500 EXPRESS VAN. FAILURE OF POWER BOOSTER, LOST BOTH BRAKE POWER AS WELL AS STEERING POWER. ALMOST IMPOSSIBLE TO CONTROL CAR. REPLACED ONCE, FAILED AGAIN 6 MONTHS LATER. REPLACED AGAIN. FAILED AGAIN THIS YEAR. I AM NOW ON MY FORTH POWER BOOSTER, FAILURE IS VERY DANGEROUS AS YOU LOSE BOTH STEERING AND BRAKES AT SAME TIME. *TR

    NHTSA ODI #10313423

    5,000 miles · Apr 28, 2004
    Steering

    THERE IS A KNOCKING IN THE STEERING. POOR STEERING CONTROL. DEALER REPLACED STEERING GEAR 3 TIMES AND THEN WAS TOLD BY GEN MOTORS NOT TO REPLACE IT AGAIN. THE PROBLEM STILL EXISTS. THE VEHICLE IS STILL IN WARRANTY. PRESENTLY AT A STANDOFF WITH GM. THEY WON'T FIX, I WON'T PAY.*AK

    NHTSA ODI #10067952

    30,000 miles · Dec 4, 2003
    Steering

    THE VEHICLE STEERING GEAR BOX FAILED. THE DEALER HAS REPLACED FOUR TIMES, HOWEVER PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH

    NHTSA ODI #10050067

    Mileage unknown · Jun 24, 2003
    Steering

    WHILE TRAVELING ON THE HIGHWAY STEERING COLUMN HAS A LOT OF PLAY INSIDE OF THE STEERING WHEEL. *AK

    NHTSA ODI #10024857

    Recall campaigns

    0

    No recalls in this snapshot.

    Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

    Defect investigations

    1

    EA04012 · Hydraulic Pump Failres

    Opened Apr 30, 2004 · Closed Feb 28, 2005

    Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System

    GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

    Additional source detail variants (2)

    Service Brakes, Hydraulic:power Assist

    GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

    Steering:hydraulic Power Assist System

    GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

    An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.