2011 BMW X3

Electronic power control issue caused the vehicle to loose power steering. After starting and driving the vehicle an alert message showed up saying chassis malfunction and power steering issues. Vehicle was stopped and re-started but the issue didn't go away. BMW confirmed there was a malfunction with the EPS similar to the NHTSA bulletin 11V341000. Vehicle was manufactured during the period the recall covers and experience the same issues. BMW advised to contact NHTSA to have the VIN added to the recall so they can complete the repair, as otherwise it will not be covered.

I had my car towed into bmw dealership for a vanos recall repair,it went in for the repair the repair was "done" but before picking it up they told me they were unable to qc/start my engine to verify the repair claiming that because my camshaft position sensor was removed (it was removed to ultimately figure out it was the vanos system that failed)and that my car had no battery at the time of the repair they could and would not start my engine to verify the repair and that they turned it over by hand only,upon them releasing the car back to me I brought a battery and started my car and left the dealership within ten miles my engine failed and locked up due to oil starvation,I had it towed back immediately and explained what happened,and they refuse to take any responsibility for my car failing on the road while driving cause my engine to smoke and push the smoke into the cab mid traffic,this happened In July of 2025 and I am still going back and forth trying to get them to take responsibility and replace my engine,they did not follow proper procedures to ensure my vehicle was safe for pickup violating safety standards

The contact owns a 2011 BMW X3. The contact stated that while operating the vehicle, there was an abnormal whining sound coming from the engine. While driving approximately 65 MPH, the vehicle stalled. The vehicle was towed to the residence. The contact later received notification of NHTSA Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING); and the vehicle was towed to the local dealer. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 140,000.

The contact owns a 2011 BMW X3. The contact stated that while his granddaughter was attempting to start the vehicle, there was smoke coming from under the driver’s side hood, and the vehicle failed to start. The vehicle was towed to the local mechanic who diagnosed that the PCV heater had overheated and burned along with the fuse box. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,744.

The contact owns a 2011 BMW X3. The contact stated while driving 10 MPH, the vehicle stalled. The contact stated that the vehicle failed to shift into neutral. There were no warning lights illuminated. The contact stated that the failure was linked to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic who replaced the engine and redesigned the timing gear assembly. The local dealer was contacted and confirmed the parts were not yet available. The contact called another local dealer, BMW of Northwest Arkansas (2500 SE Moberly Ln, Bentonville, AR 72712, (479)286-3012); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 8,000. Parts distribution disconnect.

I own a 2011 BMW X3 with an N55 engine and am experiencing VANOS-related issues consistent with TSB SIB 11 02 13 and Recall 23V-707. While my VIN isn’t currently listed, my vehicle falls within the affected model years, and I’m seeing identical DME fault codes (130E11, 120408) and drivability symptoms. I’m concerned about potential engine damage and request an inspection and consideration for goodwill repair or inclusion in the recall.

The contact owns a 2011 BMW X3. The contact stated that "Engine temperature" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot(H). Upon inspection of the vehicle, the contact discovered that steam on the radiator, and a coolant leak. The contact removed the cooling fan and shroud and discovered that the wiring from the electric water pump was burned and inoperable. Upon investigation, the contact discovered NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the year and model vehicle was not included in the recall. The dealer was notified of the failure and the contact was informed that the VIN nor the vehicle was included in the recall for the electrical connector. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 188,000.

In July 2022, the VANOS bolts in my 2011 BMW X3 xDrive28i failed, causing major internal engine damage. This is the exact defect later identified under BMW Recall 23V-707. The bolts sheared off while driving, disabling the vehicle. I paid $5,000 out of pocket for full repairs using OEM parts at Masny Motorwerks (BMW specialist in Rochester, NY). BMW did not issue the recall until more than two years later. At that time, there was no remedy available. A fix was not released until December 2024. I followed BMW’s reimbursement process: I visited BMW of Rochester in person on January 28, 2025 and submitted my invoice to the service advisor. I followed up by phone twice — no response. I submitted a full reimbursement claim to BMW North America on March 31, 2025 with all documentation. BMW replied on April 8 with a boilerplate response redirecting me back to the same dealership. I then followed up again with full documentation. BMW replied again, refusing to take responsibility and offering no support. I have submitted everything twice and followed the TREAD Act process in good faith. BMW has failed to reimburse me or process the claim properly.

In 2021, my car broke down due to the VANOS gear brackets; the bolts had snapped off. The only way I found out what was wrong was by taking the car to multiple places and paying for diagnostic services, but nobody could identify the issue. Eventually, I brought it to BMW, where they were the only ones who diagnosed the problem. However, they quoted me an exorbitant amount to fix it. I felt I had no choice but to take the car home and handle it myself. I discovered that three bolts were broken, and I suspect the other two had fallen into the oil pan. I managed to acquire both parts for the two VANOS gears and installed them myself since dealing with this issue. After reinstalling the gears, I encountered a problem with the valve cover; I wasn't sure if one of the broken bolts had hit the top of it, but I knew I needed to replace it as well. To get an update on the situation, I took my car to the first BMW dealership in Hartford. There were complications regarding the loaner car, a $200 deposit on my credit card, and coverage under my full insurance. I contacted BMW headquarters to file a complaint, and during that conversation, the BMW manager told me not to come back, to which I agreed. After filing the complaint and discussing the situation with BMW headquarters, I scheduled an appointment at the Waterbury location. When I took my car there yesterday, April 1, 2025, they refused to address the issue because they claimed they could not see the broken bolts. I explained that the bolts had already broken off and that I had previously brought the vehicle to BMW for a diagnosis, which confirmed that the problem involved the gear brackets and the bolts. I also mentioned that the broken bolts had damaged my valve cover, which I had to replace. However, all they did was inspect the car and dismissed the work I had done as if it were performed by them. My car hasn’t felt the same since, and I’ve been struggling with this ongoing issue. Damage that already a cured to my car