2010 BMW X3

The contact owns a 2010 BMW X3. The contact stated that after the dealer had performed the recall repair of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); the vehicle experienced a significant rough idle, and abnormal whistling and squealing sounds were coming from the engine while the contact was driving from the dealer parking lot. The contact drove back to the dealer, where it was diagnosed that the new PCV valve cover gasket had caused a vacuum leak. The dealer related the failure to the recall remedy. The dealer charged a fee for the repair. The contact declined to pay the fee because the recall repair was the cause of the failure. The contact stated that the vehicle had not experienced a failure before the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 119,940.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, several unknown warning lights illuminated, and the vehicle was shuddering. The contact stated that the failure persisted while driving, and the vehicle decelerated unintendedly on several occasions. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The contact also stated that the vehicle made an abnormal rattling while the engine revved between 2000-3000 RPMs. Additionally, the contact stated that the vehicle stalled on cold idles. The contact was able to restart the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact stated that while driving at various speeds and while the vehicle was idling, there was an abnormal rattling sound coming from the vehicle. The check engine light warning light was illuminated. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had stalled and lost motive power while driving. The vehicle was not diagnosed or repaired. The failure mileage was 130,000. VIN tool confirms parts not available.

BMW is not addressing this recall in a timely manner. The history makes me think they're intentionally stalling the process and allowing customer engines to fail, reducing repair loads on their service centers. This VANOS bolt issue has been well-known and wide-spread for over a decade (see [XXX] for example), and BMW has been selectively recalling very narrow ranges of engines over this period. Now, they are claiming that parts are unavailable for this recall issued in Oct 2023 - 6 months ago. When I called their corporate office, they claimed parts should be available "any day now. 7-10 at the most," with no further explanation. My engine could blow up on the road at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine And Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.  

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.