2007 Volvo XC90

BRAKE SYSTEM FAILURE 3 MONTHS AFTER BRAKE SYSTEM SERVICE BY AN AUTHORIZED DEALER. I HAD MY 2007 VOLVO XC90 SERVICED BY MOMENTUM VOLVO IN HOUSTON TEXAS. THEY HAVE SERVICED BRAKE SYSTEM AND INSTALLED NEW BRAKE PADS. 3 MONTHS LATER, THE BRAKE SYSTEM STARTED TO PERFORM POORLY, CAR WAS UNSTABLE WHEN BRAKING AND BRAKES WOULD MAKE A SCREECHING NOISE. ANOTHER VOLVO DEALER DIAGNOSED FAILURE OF BRAKE PADS AND ROTORS AND INSTALLED NEW PARTS FOR A COST OF $600.00 VOLVO CLAIMS THAT THIS IS NOT WARRANTY RELATED ITEM EVEN THOUGH THE PARTS HAVE BEEN INSTALLED ONLY 3 MONTHS AGO. I BELIEVE, THIS PROBLEM IS SERIOUS ENOUGH FOR CONSIDERATION FOR A RECALL AS CONSUMERS MY NOT BE AWARE OF POOR BRAKE SYSTEM CONDITION SOON AFTER THE BRAKE SYSTEM SERVICE AND THIS MAY LEAD TO AN UNSAFE OR HAZARDOUS SITUATION. *TR

VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT-. AUTHORMESSAGE JANICE G MAZUREK DDS JAN 24,2008 LOCATION: VENTURA CALIFORNIA VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT- ________________________________________ WITHOUT ANY WARNING WHILE DRIVING MY XC90 WITH 14,000 MILES THE RIGHT FRONT BALL JOINT FRACTURED CAUSING ME TO LOOSE STEERING CONTROL AND VEER OFF THE ROAD. LUCKILY I WAS TRAVELING 30 MILES AN HOUR WITH NO CARS CLOSE BEHIND AND I WAS ABLE TO MOVE THE CAR SAFELY OFF THE ROAD. THE CAR WAS TOWED TO THE LOCAL VOLVO DEALER. THE FOLLOWING DAY I WAS TOLD REPAIRS WOULD BE IN THE $10,000 RANGE. NEEDLESS TO SAY I WAS SHOCKED,AND I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. EVEN THOUGH I REPORTED THAT I DID NOT HIT ANYTHING IN THE ROAD THEY CONCLUDED THAT WITH THIS MUCH DAMAGE,ALL ON THE UNDERCARRIAGE, THAT I MUST HAVE. NOT WANTING TO BE HELD RESPONSIBLE FOR THIS I WAS TOLD BY THE DEALER TO CALL THE 800 VOLVO AMERICAN NUMBER TO REPORT THE MALFUNCTION CLAIM. THEY SENT AN "INSPECTOR" WHO CONCLUDED THAT I HIT AND OBJECT WITH MY RIGHT FRONT TIRE RIM CAUSING THE TIRE TO TURN IN . THE STRONG BALL JOINT IS FRACTURED,IT WOULD TAKE SOME FORCEFUL IMPACT FOR THIS TO HAPPEN. THERE IS NOT A SCRATCH ON THE BODY OF THE CAR,AND THE RIM IS SCRAPPED IN ONE AREA AS A RESULT OF DRIVING ON THE RIM AFTER THE BALL JOINT FAILURE CAUSED THE TIRE TO TURN IN..SO I AM FACED WITH COSTLY REPAIRS,A CAR I WILL NEVER BE ABLE TO TRUST AGAIN,AND AN ACCIDENT ON MY UNBLEMISHED DRIVING RECORD OF 35 YEARS .THE CLAIM OF A FAULTY BALL JOINT WAS REPORTED TO VOLVO-THEY 'CONCLUDED','OUR OBSERVATIONS INDICATED THE DAMAGE WAS THE RESULT OF SOME TYPE OF IMPACT,FORCING THE WHEEL INWARD."THIS NEEDS TO BE INVESTIGATED FOR THE SAFETY OF ALL DRIVERS. JANICE MAZUREK DDS VENTURA,CA[/I] _________________ 2007XC90 OWNER WITH DEFECTIVE BALL JOINT CAUSING ACCIDENT WITH MAJOR DAMAGE VOLVO REFUSES TO BE RESPONSIBLE. *TR

ON OCTOBER 31ST OF THIS YEAR OUR 2007 VOLVO XC90 CAUGHT FIRE NEAR THE REAR HATCH. MY WIFE, WHO NORMALLY DRIVES THIS VEHICLE, WAS UNABLE TO START THE CAR ON HER FIRST ATTEMPT. IT APPEARED THAT THE BATTERY WAS DEAD. AFTER A COUPLE OF MORE ATTEMPTS THE CAR DID START BUT, A CHECK ENGINE SIGNAL APPEARED. AT THIS POINT SHE DECIDED NOT TO DRIVE THE CAR AND LEFT IT AT HOME. I CAME HOME AT LUNCH AND AFTER A COUPLE OF ATTEMPTS THE CAR DID START. I LEFT THE CAR RUNNING FOR A FEW MINUTES AFTER WHICH TIME SMOKE STARTING FILLING UP THE PASSENGER COMPARTMENT. THE SOURCE OF THE FIRE SEEMED TO BE COMING FROM THE REAR OF THE CAR. I LOOKED UNDER AND AROUND THE CAR BUT, THERE WAS NO OBVIOUS SOURCE OF A FIRE. I OPENED THE REAR HATCH AND SAW FIRE COMING FROM UNDER THE REAR JUMP SEATS. I IMMEDIATELY PUT OUT THE FIRE WITH A FIRE EXTINGUISHER AND CALLED FOR A TOW TRUCK. THE CAR WAS TAKEN TO A VOLVO DEALERSHIP IN BRISTOL, TN. THE NEXT DAY I WENT TO THE DEALER IN BRISTOL AND EXAMINED THE CAR WITH THE SERVICE MANAGER. IT WAS APPARENT THAT THE FIRE HAD STARTED AROUND THE BATTERY COMPARTMENT IN THE REAR OF THE CAR UNDER THE BACK SEATS. AT THIS POINT I HAVE NOT HAD ANY RESPONSE FROM VOLVO AS TO THE CAUSE OF THEIR PLAN FOR REPAIRING THE VEHICLE. THEIR IS SEVERE BURN DAMAGE TO THE REAR SEATS, FLOORING MATERIAL AND OBVIOUS SMOKE DAMAGE TO THE INTERIOR. *TR

TL*THE CONTACT OWNS A 2007 VOLVO XC90. ON OCTOBER 7, 2007, THE CONTACT'S DAUGHTER ACCIDENTALLY PULLED THE GEAR SHIFT WHILE CLIMBING INTO THE BACK SEAT OF THE VEHICLE. AS A RESULT, THE VEHICLE ROLLED OUT OF THE DRIVEWAY. THE ENGINE WAS NOT RUNNING AND THE KEYS WERE NOT IN THE IGNITION. THE CONTACT'S HUSBAND WAS ABLE TO GET IN THE VEHICLE AND PLACE IT IN PARK WITHOUT A CRASH. THE CONTACT STATED THAT WHEN THE ENGINE IS NOT RUNNING, SHE COULD STILL SHIFT THROUGH ALL THE GEARS WITHOUT DEPRESSING THE BRAKE PEDAL. ALSO, WHILE THE VEHICLE IS PLACED IN DRIVE, THE CONTACT CAN TURN THE VEHICLE OFF AND REMOVE THE KEY FROM THE IGNITION. BILL CASEY, A REPRESENTATIVE FROM THE VOLVO MANUFACTURER, WARNED HER THAT IF SHE FILED A COMPLAINT WITH NHTSA, SHE BETTER HIRE AN ATTORNEY BECAUSE VOLVO WOULD NOT PROVIDE ASSISTANCE. HE ALSO STATED THAT HER VEHICLE WAS POSSIBLY A LEMON AND, IF SHE DID NOT REPORT THE FAILURE TO NHTSA, VOLVO WOULD DO WHATEVER IT TAKES TO RECTIFY THE SITUATION. THIS EVEN INCLUDES PROVIDING HER WITH A NEW VEHICLE. THE CONTACT HAS A VIDEO TAPE OF THE GEAR FAILURE. THE CURRENT MILEAGE WAS 8,000 AND FAILURE MILEAGE WAS 7,600. UPDATED 01/11/08. *LJ

AIR CONDITION WENT OUT UNDER 200 MILES, SAID THEY FIXED IT. 1,000 MILES ROTORS HAD TO BE REPLACED. 3,000 MILES CAR OVER HEATED, THEY COULD NOT TRACE A PROBLEM, 1 WEEK LATTER CAR CAUGHT ON FIRE. TOWED TO VOLVO DEALER SHIP. THEY SAID CAR DID NOT CATCH ON FIRE. THAT AIR CONDITIONING FAN NEEDED TO BE REPLACED. ASKED FOR A COMPUTER PRINT OUT , THEY REFUSED TO GIVE IT OUT, THEY SAID THEY ERASED IT. *TR

WHILE DRIVING ON INTERSTATE 40 AT 80 MPH MY CAR BEGAN SHAKING VIOLENTLY AND SHUT OFF. IT WAS TRAILORED TO THE NEAREST VOLVO DEALERSHIP WHERE IT TOOK 3 WEEKS TO REPAIR , 1 WEEK TO IDENTIFY THE PROBLEM). THEY FOUND THAT THE VALVE SPRING" ON THE 2007 VOLVO XC90'S ENGINE HAD BROKEN, CAUSING THE CAR TO OPERATE ON ONLY 4 OF ITS 6 CYLINDERS. THIS CAR BARELY HAD 2500 MILES ON IT AT THE TIME OF THE FAILURE. THE CYLINDER HEAD OF MY BRAND NEW ENGINE HAD TO BE REPLACED, CERTAINLY COMPROMISING THE RESALE VALUE OF MY CAR, AND AFTER 3 WEEKS IN THE SHOP,AND $6000 WORTH OF REPAIRS INCLUDING A REBUILT ENGINE, VOLVO WILL NOT RECOMPENSATE ME (REPLACEMENT ENGINE, EXTENDED WARRANTY, ETC.). I AM EXTREMELY UPSET ABOUT THIS. I PURCHASED A VOLVO BECAUSE IT IS SUPPOSED TO BE THE MOST DEPENDABLE AND SAFE CAR ON THE ROAD. INSTEAD I HAVE BEEN BADLY MISTAKEN.*AK