JULY 4, 2010 IN REPLY TO: VIN# [XXX] VOLVO CARS OF NORTH AMERICA CUSTOMER CARE CENTER 1VOLVO DRIVE ROCKLEDGE, NJ 07647-0914 DEAR VOLVO CARS OF NORTH AMERICA, SUBJECT: VOLVO XC90 WARRANTY/SAFETY ISSUE I HAVE RETURNED MY VOLVO XC90 ON SEVERAL OCCASIONS FOR ELECTRICAL SYSTEM RELATED PROBLEMS TO INCLUDE THREE SEPARATE INCI…
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JULY 4, 2010 IN REPLY TO: VIN# [XXX] VOLVO CARS OF NORTH AMERICA CUSTOMER CARE CENTER 1VOLVO DRIVE ROCKLEDGE, NJ 07647-0914 DEAR VOLVO CARS OF NORTH AMERICA, SUBJECT: VOLVO XC90 WARRANTY/SAFETY ISSUE I HAVE RETURNED MY VOLVO XC90 ON SEVERAL OCCASIONS FOR ELECTRICAL SYSTEM RELATED PROBLEMS TO INCLUDE THREE SEPARATE INCIDENTS OF THE POSITION INDICATOR LIGHT BURNING OUT, MULTIPLE BULB FAILURES AND TIRE PRESSURE SYSTEM WARNINGS. MY VOLVO REPAIR SHOP TOLD ME THAT THESE WERE UNRELATED NORMAL REPAIRS AND THAT I SHOULD NOT BE CONCERNED AFTER THE LATEST INCIDENT OF THE TIRE SYSTEM MALFUNCTION I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP WHO TROUBLESHOOT MY VEHICLE, PUT THE VEHICLE ON A LIFT AND SHOWED ME A WIRING HARNESS THAT WAS WET FROM BEING LOCATED DIRECTLY UNDERNEATH THE VEHICLES AC I BELIEVE THIS IS A MANUFACTURERS DEFECT. THE WIRING HARNESS HAS ALREADY DEVELOPED RUST WHICH INDICATES CONSISTENT WATER IMMERSION AND I WAS TOLD THIS SHOULD BE A CAUSE FOR CONCERN AS THIS SITUATION COULD LEAD TO ELECTRICAL SYSTEM FAILURE, SHORTS, SHOCKS OR VEHICLE FIRE. I AM REQUESTING THAT THIS ISSUE BE FIXED AND SOME TYPE OF WARRANTY EXTENSION BE PROVIDED TO PROTECT FROM ANY FUTURE REPAIRS THAT MAY BE CAUSED BY THIS DEFECT. [XXX] CC:NHTSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
ON CERTAIN SPORT UTILITY VEHICLES, UNDER CERTAIN CONDITIONS, THE CLIMATE CONTROL MODULE (CCM) MAY RECEIVE A 'SHUT-DOWN SIGNAL' FROM THE ENGINE CONTROL MODULE (ECM) AFTER IGNITION KEY INSERTION. IF THIS CONDITION OCCURS, THE CLIMATE CONTROL FUNCTIONS WILL NOT BE AVAILABLE (INCLUDING THE DEFROSTER) DURING THAT DRIVING CYCLE.
Consequence & remedy
Consequence: INOPERATIVE DEFROSTERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE IMPAIRED VISIBILITY WHICH HAS THE POTENTIAL TO RESULT IN PERSONAL INJURY AND/OR VEHICLE AND PROPERTY DAMAGE.
Remedy: THE ECM SOFTWARE WILL BE UPGRADED. THE RECALL BEGAN ON JANUARY 28, 2008. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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