2007 Volvo XC70

Description of Safety Problem:This complaint is a formal report of an open safety recall remedy failure under NHTSA Campaign 21V800 (Volvo Recall R10136). On 7/8/2026, an authorized manufacturer dealership (Volvo Cars Palo Alto) replaced the driver's airbag module on my 2007 Volvo XC70. Prior to this mandatory safety service, the vehicle's Supplemental Restraint System (SRS) network functioned flawlessly with no dashboard warning lights. Shortly after picking up the vehicle, the "SRS Service Urgent" hard fault was active. Dealership diagnostics confirmed that Controller Area Network (CAN) bus codes SRS-00E5 and SRS-00E7 are present, noting that the Upper Electrical Module (UEM) mirror has proper power and ground but is actively "interrupting the CAN signal." This technical diagnosis confirms a severe internal semiconductor short circuit within the mirror's data transceiver chip, likely induced by a voltage surge during the recall's battery handling or live-component swapping process. Because the driver's airbag and the UEM mirror communicate directly over the same high-speed CAN bus data highway, a technician's failure to electrically isolate the system could send an electrical surge that fried the peripheral mirror network link. The manufacturer is currently refusing to cover the damage, demanding over $2,000 for repairs, and forcing me to operate a vehicle with limited functioning airbags as a direct consequence of a federal safety recall.Crash/Injury/Fire: No.Speed at failure: 0 mph (occurred during dealership service).

AFTER DRIVING FOR ABOUT 20 MINUTES IN 77F, SUNNY, DRY CONDITIONS, I'D COME OFF THE FREEWAY AND STOPPED FOR ABOUT 15 SECONDS AT A LIGHT TO MAKE A LEFT TURN. WHEN I STARTED MAKING THE LEFT, SOMEONE BLEW THROUGH THE RED LIGHT TO TURN RIGHT COMING FROM THE OPPOSITE DIRECTION RIGHT IN FRONT OF ME. I LET OFF THE THROTTLE BUT THE THROTTLE DID NOT RELEASE. I WAS GOING ABOUT 15-20MPH WITH THE ENGINE AROUND 2,000RPM IN, MOST LIKELY, THIRD GEAR. SINCE I WAS AT LOW SPEED, I PROMPTLY TRIED GENTLY TIPPING IN THE THROTTLE TO SEE IF I COULD CLOSE BUT IT DID NOT SO I IMMEDIATELY PUT THE TRANSMISSION IN NEUTRAL. THE MOTOR REVVED UP TO ABOUT 4,000RPM WHICH IS A NATURAL IDLE FOR THIS MOTOR IF THE TRANSMISSION IS IN GEAR AND THE MOTOR IS UNDER LOAD AT 2,000RPM. AFTER SEEING IT REV UP, I PUT IT BACK IN DRIVE AND IT JERKED INTO GEAR BECAUSE THE VEHICLE WAS STILL ON THROTTLE. SUDDENLY THE THROTTLE CUT AND IT RETURNED TO THE NORMAL PEDAL TRAVEL VS. ACCELERATION RESPONSE RELATION. IT FELT AS THOUGH THE CAR HAD CRUISE CONTROL ON. I COULD MAKE IT GO FASTER BUT THE MOTOR WOULDN'T ROTATE ANY SLOWER THAN ABOUT 2,000RPM. *TR

TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LOST ALL ELECTRICAL POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. ELECTRICAL POWER WAS RESTORED AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 43,400.

2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE REAR TAILGATE LATCH DID NOT WORK. *JB THE CONSUMER ALSO WANTED TO KNOW, IF THERE WAS A HISTORY OF COMPLAINTS REGARDING THE OLDSMOBILE AURORA, IN RELATIONS TO THE TRACTION CONTROL. UPDATED 06/5/14

TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE OR TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION LOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.