NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
32 reportsClear category filter110,000 miles · Dec 2, 2009
Visibility
TL*THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. WHILE DRIVING HE ATTEMPTED TO OPEN HE DRIVERS SIDE WINDOW AND THE ENTIRE WINDOW FELL OFF TRACK INSIDE THE DOOR. THE CONTACT MADE SEVERAL ATTEMPTS TO CLOSE THE WINDOW WITH THE AUTOMATIC SWITCH AND WAS UNSUCCESSFUL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRI…
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TL*THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. WHILE DRIVING HE ATTEMPTED TO OPEN HE DRIVERS SIDE WINDOW AND THE ENTIRE WINDOW FELL OFF TRACK INSIDE THE DOOR. THE CONTACT MADE SEVERAL ATTEMPTS TO CLOSE THE WINDOW WITH THE AUTOMATIC SWITCH AND WAS UNSUCCESSFUL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
NHTSA ODI #10294299
115,115 miles · Apr 2, 2009
Service Brakes, HydraulicVisibility
TL*THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT NOTICED THAT THE FLOOR ON THE DRIVER'S SIDE IN THE REAR OF THE VEHICLE CONTAINED APPROXIMATELY AN INCH TO 1.5 INCHES OF WATER. SHE NOTICED THE ISSUE APPROXIMATELY FOUR TIMES WITHIN ONE MONTH, ESPECIALLY IN RAINY CONDITIONS. THE DEALER STATED THAT THE FAILURE MAY BE CAU…
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TL*THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT NOTICED THAT THE FLOOR ON THE DRIVER'S SIDE IN THE REAR OF THE VEHICLE CONTAINED APPROXIMATELY AN INCH TO 1.5 INCHES OF WATER. SHE NOTICED THE ISSUE APPROXIMATELY FOUR TIMES WITHIN ONE MONTH, ESPECIALLY IN RAINY CONDITIONS. THE DEALER STATED THAT THE FAILURE MAY BE CAUSED BY THE SUNROOF, ALTHOUGH THE SUNROOF WAS NEVER WET AT THE TIME OF INSPECTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT PROVIDE A DEFINITE DIAGNOSIS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELEVANT TO THE ISSUE. THE CONTACT ALSO NOTICED THAT THE ABS INDICATOR WOULD ILLUMINATE INTERMITTENTLY. SHE WAS UNSURE IF THIS FAILURE WAS RELATED TO THE WATER ISSUE. THE CURRENT MILEAGE WAS 115,320 AND FAILURE MILEAGE WAS APPROXIMATELY 115,115.
NHTSA ODI #10263975
113,000 miles · Dec 10, 2008
Visibility
1999 VOLKSWAGEN PASSAT WINDOWS FALL DOWN DUE TO DEFECTIVE PLASTIC CLIPS BREAKING THAT NORMALLY HOLD THEM IN PLACE. WINDOWS FALL DOWN INTO DOORS DISTRACTING DRIVERS ATTENTION FROM ROAD AND POTENTIALLY CAUSING AN ACCIDENT. DRIVER SECURITY IS NOT ASSURED WHEN DOOR IS LOCKED DUE TO THIS COMMON DEFECT. VW IS AWARE OF THIS COMPLAINT A…
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1999 VOLKSWAGEN PASSAT WINDOWS FALL DOWN DUE TO DEFECTIVE PLASTIC CLIPS BREAKING THAT NORMALLY HOLD THEM IN PLACE. WINDOWS FALL DOWN INTO DOORS DISTRACTING DRIVERS ATTENTION FROM ROAD AND POTENTIALLY CAUSING AN ACCIDENT. DRIVER SECURITY IS NOT ASSURED WHEN DOOR IS LOCKED DUE TO THIS COMMON DEFECT. VW IS AWARE OF THIS COMPLAINT AND FIXED ON SOME JETTAS BUT NOT PASSATS. NOR WILL THEY MAKE AVAILABLE A REPLACEMENT PLASTIC CLIPS TO CORRECT THE PROBLEM. IF YOU WANT THIS FIXED YOU MUST BUY THE ENTIRE WINDOW REGULATOR RATHER THAN THE SINGLE PLASTIC CLIPS THAT APPARENTLY BECOME BRITTLE WITH AGE AND FAIL. *TR
NHTSA ODI #10251405
102,000 miles · Jun 19, 2008
Visibility
PASSENGER POWER WINDOW REGULATOR DESIGNED WITH PLASTIC CLIPS CAUSING WINDOW TO FALL IN THE DOOR. CLIPS NOT AVAILABLE AT DEALER. YOU ARE REQUIRED TO BUY THE ENTIRE WINDOW REGULATOR @ $120.00... *TR
NHTSA ODI #10231653
54,000 miles · Mar 21, 2008
Visibility
I WAS DRIVING DOWN THE STREET WHEN MY PASSENGER SIDE FRONT WINDOW FELL DOWN INTO THE DOOR. THE IS THE SECOND TIME FOR THIS WINDOW AND THE FOURTH TIME OVERALL. EVERYTIME ITS BEEN THE WINDOW REGULATOR. THIS COST ME $392 EVERYTIME. I DRIVE MY CAR ONCE OR TWICE A WEEK. THIS SHOULD NOT HAVE HAPPENED FOUR TIMES WHEN I HAVE LESS THAN 6…
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I WAS DRIVING DOWN THE STREET WHEN MY PASSENGER SIDE FRONT WINDOW FELL DOWN INTO THE DOOR. THE IS THE SECOND TIME FOR THIS WINDOW AND THE FOURTH TIME OVERALL. EVERYTIME ITS BEEN THE WINDOW REGULATOR. THIS COST ME $392 EVERYTIME. I DRIVE MY CAR ONCE OR TWICE A WEEK. THIS SHOULD NOT HAVE HAPPENED FOUR TIMES WHEN I HAVE LESS THAN 60,000 MILES ON MY CAR. I KNOW MANY PEOPLE WITH THE SAME PROBLEM BUT WHO DO WE COMPLAIN TO? AND WHEN WE DO IT FALLS ON DEAF EARS. I CAN'T TAKE IT ANYMORE. ALSO MY CRUISE CONTROL DOES NOT WORK AND THEY WANT ME TO SPEND ANOTHER $300+ TO PUT A NEW TURN SIGNAL IN. ALSO, MY PASSENGER SIDE, SIDE AIRBAG HARNESS AND AIRBAG ITSELF ARE BAD. THEY WANT AT LEAST $600 TO FIX IT. I HAVE A 1999 PASSAT WITH 55,000 MILES AND IT'S A MONEY PIT ! PLEASE HELP ME!!!!!!!!!!!!! *TR
NHTSA ODI #10221985
Mileage unknown · Dec 15, 2006
Air BagsEngine And Engine CoolingPower Train
1999 PASSAT ENGINE SEIZED DUE TO A OIL PUMP FAILURE. *TS THE CONSUMER HAD THE OIL LEAK REPAIRED ON 5 DIFFERENT OCCASIONS. THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE SUCH AS A FAULTY DRIVE SHAFT, RIGHT CV JOINT, THE GLOVE COMPARTMENT LATCH, THE CONTROL KNOB FOR THE SIDE VIEW MIRRORS, THE HEATER CONTROL UNIT, ENGINE CONTRO…
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1999 PASSAT ENGINE SEIZED DUE TO A OIL PUMP FAILURE. *TS THE CONSUMER HAD THE OIL LEAK REPAIRED ON 5 DIFFERENT OCCASIONS. THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE SUCH AS A FAULTY DRIVE SHAFT, RIGHT CV JOINT, THE GLOVE COMPARTMENT LATCH, THE CONTROL KNOB FOR THE SIDE VIEW MIRRORS, THE HEATER CONTROL UNIT, ENGINE CONTROL UNIT, WATER PUMP SEAL RINGS, A POWER STEERING LEAK WHICH WAS HAD TO BE FIXED TWICE, THE COOLANT PUMP, O-RINGS AND THE OIL PUMP AND PUMP ROD BEARINGS. THERE IS A NOISE COMING FROM THE REAR RIGHT WHEEL, OIL IS LEAKING FROM THE VALVE COVERS. *JB
NHTSA ODI #10177477
Mileage unknown · Jun 25, 2006
StructureVisibility
AFTER HEAVY RAINS THIS PAST WEEK, MY 99 VOLKSWAGEN PASSAT HAS FLOODED TWICE ON THE PASSENGER SIDE, FRONT AND BACK. AFTER RESEARCHING, I FOUND THAT THE PROBLEM CAME FROM CLOGGED SUN ROOF DRAINS. I WET VACUUMED OUT 3 GALLONS OF WATER FROM THE CAR. THIS PROBLEM IS ALSO CAUSED BY CLOGGED POLLEN FILTERS. THERE IS NO MENTION OF EI…
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AFTER HEAVY RAINS THIS PAST WEEK, MY 99 VOLKSWAGEN PASSAT HAS FLOODED TWICE ON THE PASSENGER SIDE, FRONT AND BACK. AFTER RESEARCHING, I FOUND THAT THE PROBLEM CAME FROM CLOGGED SUN ROOF DRAINS. I WET VACUUMED OUT 3 GALLONS OF WATER FROM THE CAR. THIS PROBLEM IS ALSO CAUSED BY CLOGGED POLLEN FILTERS. THERE IS NO MENTION OF EITHER OF THE PROBLEMS IN THE MANUAL. VW SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM/DEFECT IN THEIR CARS. I HAVE FOUND HUNDREDS OF COMPLAINTS FROM CONSUMERS ON THE SAME ISSUE (WWW.HTTP://WWW.THEAUTOBAHN.COM/FORUM AND WWW.PASSATWORLD.COM). THIS FLOODING PROBLEM IS CAUSING TRANSMISSION CONTROL PROBLEMS LEADING TO THOUSANDS OF DOLLARS IN REPAIRS. VOLKSWAGEN SHOULD BE MADE TO PAY! *NM
NHTSA ODI #10160690
Mileage unknown · Sep 28, 2005
Visibility
CONSUMER COMPLAINT REGARDING FAULTY WINDOW REGULATORS. *TS THE CONSUMER HAD TO REPLACE THE WINDOW REGULATORS TWICE. *JB
NHTSA ODI #10138852
Mileage unknown · Jan 8, 2005
Electrical SystemService Brakes, HydraulicSteering
SHORTLY AFTER BOUGHT CAR, HAD MANY MAKEUP PROBLEMS: TRIM PANEL FALLING OFF, 3 OUR 4 WINDOWS HAVE BEEN FIXED NUMEROUS TIMES. CANNOT HAVE TRIM FIXED UNLESS DO WHOLE CAR, WHICH IS TOO EXPENSIVE AND I DIDNT PAY ALL THAT MONEY FOR A CAR TO HAVE DISH OUT MORE MONEY FOR SOMETHING THAT SHOULD NOT HAPPEN. I HAVE PAID TO HAVE ALL THE WI…
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SHORTLY AFTER BOUGHT CAR, HAD MANY MAKEUP PROBLEMS: TRIM PANEL FALLING OFF, 3 OUR 4 WINDOWS HAVE BEEN FIXED NUMEROUS TIMES. CANNOT HAVE TRIM FIXED UNLESS DO WHOLE CAR, WHICH IS TOO EXPENSIVE AND I DIDNT PAY ALL THAT MONEY FOR A CAR TO HAVE DISH OUT MORE MONEY FOR SOMETHING THAT SHOULD NOT HAPPEN. I HAVE PAID TO HAVE ALL THE WINDOWS FIXED EXCEPT THIS LAST TIME, I JUST WILL NOT DO IT. NO ACCIDENTS, NOTHING FOR THESE PROBLEMS TO BE OCCURING. ALSO, THE TIE RODS HAVE BEEN REPLACED NUMEROUS TIMES. LASTLY, STEERING/SUSPENSION HAS BEEN A PROBLEM. ALL THESE PROBLEMS TOOK PLACE FOUR MONTHS AFTER PURCHASE AND SINCE THEN HAS BEEN A PROBLEM. *AK
NHTSA ODI #10105967
85,029 miles · Dec 3, 2004
Power TrainVisibility
CLUNKING NOISES HEARD WHEN TRANSMISSION IS IN GEAR AND MOVING FORWARD-NOT HEARD IN REVERSE. CAR WOULD NOT GO INTO ANY FORWARD GEARS, IT WOULD ONLY SHIFT IN REVERSE. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE TRANSMISSION CONTROL MODULE HAD BEEN DAMAGED BEYOND REPAIRE. *NM THE UNIT SITS BENEATH THE PASSENG…
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CLUNKING NOISES HEARD WHEN TRANSMISSION IS IN GEAR AND MOVING FORWARD-NOT HEARD IN REVERSE. CAR WOULD NOT GO INTO ANY FORWARD GEARS, IT WOULD ONLY SHIFT IN REVERSE. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE TRANSMISSION CONTROL MODULE HAD BEEN DAMAGED BEYOND REPAIRE. *NM THE UNIT SITS BENEATH THE PASSENGER SEAT OF THE VEHICLE AND WAS COMPLETELY SUBMERGED IN WATER DUE TO THE FAILURE OF THE SUNROOF DRAINS WHICH CAUSED RAIN WATER TO COLLECT AND POOL INSIDE OF THE VEHICLE. *TC *JB
NHTSA ODI #10106904
Official recalls
5Apr 7, 2008
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Consequence & remedy
Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Dec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Consequence & remedy
Consequence: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIE RODS.
Sep 13, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Consequence & remedy
Consequence: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIE RODS.
May 21, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A CONTROL VALVE IN THE VACUUM HOSE CONNECTING THE BRAKE BOOSTER TO THE INTAKE MANIFOLD MAY NOT OPEN OR CLOSE FULLY AT TEMPERATURES BELOW -4 F UNDER CERTAIN DRIVING CONDITIONS.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE INSUFFICIENT VACUUM TO BE PROVIDED TO THE BRAKE BOOSTER.
Remedy: DEALERS WILL INSTALL A VACUUM BY-PASS SYSTEM INTO VEHICLES OPERATED IN THESE STATES WHICH IS DESIGNED TO PROVIDE SUFFICIENT VACUUM FOR FULL BRAKE ASSIST UNDER ALL WEATHER CONDITIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
DP05003 · Alleged Premature Tie Rod Failure
Opened Aug 8, 2005 · Closed Dec 9, 2005
Status: closed (inferred from source dates) · Steering:linkages:tie Rod Assembly
ON AUGUST 2, 2005, ODI RECEIVED A PETITION SUBMITTED BY MS. MIRIAM SCHNEIDER OF OLNEY, MD, REQUESTING AN INVESTIGATION OF ALLEGEDLY DEFECTIVE TIE RODS IN CERTAIN MODEL YEAR (MY) 1999 VOLKSWAGEN PASSAT VEHICLES NOT INCLUDED IN TWO PREVIOUS SAFETY RECALL CAMPAIGNS (IDENTIFIED HENCEFORTH AS THE SUBJECT VEHICLES).IN A SEPTEMBER 1999 LETTER, VOLKSWAGEN OF AMERICA, INC. (VW) NOTIFIED THE AGENCY THAT AN UNDETERMINED PERCENTAGE OF MY 1998-1999 VOLKSWAGEN PASSAT AND AUDI A4, A6, AND A8 VEHICLES CONTAINED A SAFETY-RELATED DEFECT AFFECTING ALUMINUM TIE ROD ENDS IN THE STEERING SYSTEM.VW INDICATED THAT IT WAS POSSIBLE THAT SOME TIE RODS WOULD NOT SEAL PROPERLY WHICH COULD ALLOW MOISTURE AND DUST PARTICLES TO ENTER THE SWIVEL BEARING MECHANISM, RESULTING IN PREMATURE WEAR.THE APPROXIMATELY 22,200 VOLKSWAGEN AND 29,700 AUDI VEHICLES AFFECTED BY THIS RECALL (IDENTIFIED BY NHTSA RECALL NO. 99V-248) WERE BUILT FROM JANUARY 1998 THROUGH JULY 1998 AND FELL WITHIN A SPECIFIC VEHICLE IDENTIFICATION NUMBER (VIN) RANGE.IN NOVEMBER 2000, VW CHOSE TO EXPAND THE SCOPE OF THE RECALL (IDENTIFIED BY NHTSA RECALL NO. 00V-414) AFTER IT DETERMINED THAT SOME POTENTIALLY DEFECTIVE ALUMINUM TIE ROD ENDS MAY HAVE BEEN INSTALLED IN AN ADDITIONAL 44,000 VOLKSWAGEN AND 39,000 AUDI VEHICLES BUILT FROM AUGUST 1998 THROUGH APRIL 1999.THESE SUBJECT RECALL ACTIONS WERE NOT INFLUENCED BY ODI.INSTEAD, VW MADE AN INDEPENDENT DETERMINATION TO CONDUCT A RECALL AFTER GERMAN VEHICLE INSPECTION AUTHORITIES NOTIFIED IT OF ?WORN? TIE RODS AND FACTORY INSPECTION OF SOME ?WORN? TIE RODS REVEALED IMPROPER SEALING.ACCORDING TO A DECEMBER 2004 REPORT, THE PETITIONER BROUGHT HER MY 1999 PASSAT TO AN AUTHORIZED VOLKSWAGEN DEALER FOR AN UNRELATED RECALL REPAIR WHERE SHE WAS NOTIFIED BY SERVICE PERSONNEL THAT, AFTER 59,000 MILES TRAVELED, THE TIE RODS ?HAVE TOO MUCH PLAY,? AND THE RECOMMENDED REPAIRS WOULD NOT BE COVERED FREE OF CHARGE BECAUSE HER VIN (WVWNA63B1XE499116) WAS OUTSIDE THE RECALL RANGE.IN JUNE 2005, AFTER 65,400 MILES TRAVELED, THE PETITIONER PAID $588.59 TO REPLACE WORN INNER AND OUTER TIE ROD ENDS ON BOTH SIDES OF THE VEHICLE.THE PETITION LETTER SPECIFICALLY REQUESTS THAT THE SCOPE OF VW?S RECALL BE EXPANDED TO INCLUDE THE PETITIONER?S VEHICLE AND THAT SHE BE REIMBURSED FOR THE COST OF THE REPAIRS.THERE ARE A TOTAL OF 191 NON-DUPLICATIVE COMPLAINTS TO ODI AND VW THAT ALLEGE PREMATURE WEAR OF EITHER ONE OR BOTH OUTER TIE ROD ENDS IN THE SUBJECT VEHICLES.AS OF NOVEMBER 18, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS OF TIE ROD SEPARATIONS RESULTING IN A LOSS OF VEHICLE CONTROL, CRASH OR INJURY IN THE SUBJECT VEHICLES.THE PETITIONER?S VEHICLE WAS MANUFACTURED ON JUNE 8, 1999 USING REVISED STEEL TIE ROD ENDS AND THEREFORE WAS ALREADY EQUIPPED WITH THE TIE ROD ENDS USED TO REMEDY DEFECTIVE VEHICLES IN THE SUBJECT RECALLS.ANALYSIS INDICATES THAT THERE DOES NOT APPEAR TO BE A SAFETY-RELATED DEFECT TREND WITH RESPECT TO THE STEEL TIE ROD ENDS USED IN THE SUBJECT VEHICLES.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
EA04017 · STUCK-OPEN Throttle
Opened Jun 30, 2004 · Closed Feb 10, 2005
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
VWOA HAS RECALLED APPROXIMATELY 28,300 MY 1998-99 A6 VEHICLES IN COLD WEATHER STATES THAT EXPERIENCED THE HIGHEST RATE OF THROTTLE ICING INCIDENTS IN THE SUBJECT VEHICLES (04V-495).THE FAILURE RATE IN THE A4 AND PASSAT VEHICLES IS MUCH LOWER THAN IN THE RECALLED VEHICLES.ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE A4 AND PASSAT VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE AUDI A4 OR VW PASSAT VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES. FOR FURTHER DETAILS SEE THE ATTACHED CLOSING REPORT.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
RQ99008 · Power Brake Booster Vacuum BY-PASS
Opened Jun 1, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
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