NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
10 reportsClear category filter132,263 miles · Jul 26, 2011
Seats
WAS DRIVING MY 1999 VW PASSAT. WHILE IN MOTION THE DRIVER SEAT STEEL BRACKET THAT HOLDS THE SEAT IN PLACE SHEARED OFF. I WAS THEN FLIPPED 180 DEGREES BACK INTO THE REAR SEAT. LOST CONTROL OF STEERING WHEEL AND BRAKES SINCE IT FLIPPED ME. CONTACTED VW TO SEE IF THERE WAS A RECALL ON THIS SINCE THE PART IS NOT EXPOSED TO WEATH…
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WAS DRIVING MY 1999 VW PASSAT. WHILE IN MOTION THE DRIVER SEAT STEEL BRACKET THAT HOLDS THE SEAT IN PLACE SHEARED OFF. I WAS THEN FLIPPED 180 DEGREES BACK INTO THE REAR SEAT. LOST CONTROL OF STEERING WHEEL AND BRAKES SINCE IT FLIPPED ME. CONTACTED VW TO SEE IF THERE WAS A RECALL ON THIS SINCE THE PART IS NOT EXPOSED TO WEATHER CONDITIONS AND THE STEEL SHOULD NOT SHEAR OFF LIKE THAT. VW STATED NO RECALL AND THEY WOULD NOT PAY FOR REPAIR DUE THE AGE OF CAR AND NO WARRANTY. I HAD IT REPAIRED AT VW SERVICE CENTER ($860) SINCE NEEDED A CAR FOR TRANSPORTATION. I HAVE THE DEFECTED PART AND PICTURES. SENT UP COMPLAINT TO VW AMERICA AND THEY SAID THEY WILL LOOK INTO IT BUT NOT ABLE TO KEEP ME POSTED, LEAVING ME TO FEEL THAT THEY MIGHT NOT SEE THE URGENCY TO THIS TERRIBLE INCIDENT THAT HAPPENED TO ME. IF MY TODDLER KIDS WERE IN THE CAR I COULD HAVE CRUSHED THEIR LEGS WHEN THE DRIVER CHAIR FLIPPED. MY HUSBAND AND I REALLY COULD HAVE DIED IN A CAR ACCIDENT. *TR
NHTSA ODI #10415199
41,000 miles · May 6, 2007
Latches/locks/linkagesSeats
1.) NORMAL USAGE 2.) FAILURE OF LATCH THAT SECURES THE REAR, FOLD DOWN PASSENGER SEAT IN AN UPRIGHT POSITION. POSSIBLE CONSEQUENCES INCLUDE PERSONAL INJURY DUE TO OBJECT IN CARGO AREA IMPACTING THE SEAT DURING DECELERATION CAUSING SEAT LATCH TO FAIL AND THE SEAT TO COLLAPSE INTO SEATED PASSENGER. PARTICULARLY VULNERABLE IN WAG…
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1.) NORMAL USAGE 2.) FAILURE OF LATCH THAT SECURES THE REAR, FOLD DOWN PASSENGER SEAT IN AN UPRIGHT POSITION. POSSIBLE CONSEQUENCES INCLUDE PERSONAL INJURY DUE TO OBJECT IN CARGO AREA IMPACTING THE SEAT DURING DECELERATION CAUSING SEAT LATCH TO FAIL AND THE SEAT TO COLLAPSE INTO SEATED PASSENGER. PARTICULARLY VULNERABLE IN WAGON MODELS WHERE LARGER CARGO ITEMS CAN BE STORED. 3.) WE HAD SEAT LATCH RELEASE MECHANISM REPLACED. (FAILED PART IS NOT AVAILABLE). *TR
NHTSA ODI #10189900
95,300 miles · Jul 17, 2006
Seats
WHILE DRIVING MY 1999 VOLKSWAGEN PASSAT, THE DRIVER'S SEAT SLID BACKWARDS AND BECAME COMPLETELY DETACHED FROM THE FRAME. FOR A MOMENT I COULD NOT REACH THE PEDALS OR THE STEERING WHEEL. LUCKILY, I WAS ABLE TO RETAIN CONTROL OF THE CAR AND STOP IT SAFELY. IT SEEMS THE ENTIRE SEAT IS SECURED TO THE CAR WITH TWO SCREWS WHICH HAD…
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WHILE DRIVING MY 1999 VOLKSWAGEN PASSAT, THE DRIVER'S SEAT SLID BACKWARDS AND BECAME COMPLETELY DETACHED FROM THE FRAME. FOR A MOMENT I COULD NOT REACH THE PEDALS OR THE STEERING WHEEL. LUCKILY, I WAS ABLE TO RETAIN CONTROL OF THE CAR AND STOP IT SAFELY. IT SEEMS THE ENTIRE SEAT IS SECURED TO THE CAR WITH TWO SCREWS WHICH HAD COME LOOSE. AFTER RE-ATTACHING THE SEAT, I TOOK IT TO A LOCAL VOLKSWAGEN DEALERSHIP TO SEE IF THEY COULD DO ANYTHING ABOUT IT. I BELIEVE THEY APPLIED SOME LOCK-TIGHT TO THE SCREWS, BUT THAT WAS IT. *JB
NHTSA ODI #10162672
59,752 miles · Sep 19, 2005
Seats
WHEN GETTING IN TO MY 1999 VOLKSWAGEN PASSAT THE SEAT BASE CAME LOOSE AND TIPPED ME AND THE SEAT BACK AGAINST THE BACK SEAT. THERE HAD BEEN NO PREVIOUS WARNING WITH THE SEAT SHIFTING WHILE DRIVING OR ANY CREAKING NOISES. LUCKILY I WASN'T DRIVING WHEN THIS HAPPENED BECAUSE I COULD HAVE EASILY CRASHED WITH THE SEVERE RE…
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WHEN GETTING IN TO MY 1999 VOLKSWAGEN PASSAT THE SEAT BASE CAME LOOSE AND TIPPED ME AND THE SEAT BACK AGAINST THE BACK SEAT. THERE HAD BEEN NO PREVIOUS WARNING WITH THE SEAT SHIFTING WHILE DRIVING OR ANY CREAKING NOISES. LUCKILY I WASN'T DRIVING WHEN THIS HAPPENED BECAUSE I COULD HAVE EASILY CRASHED WITH THE SEVERE RECLINE OF THE SEAT. THE VEHICLE WAS TAKEN TO A LOCAL VW DEALERSHIP WHO LOOKED AT THE PROBLEM AND ASKED IF I'D EVER BEEN IN AN ACCIDENT BECAUSE OF THE SEAT BREAKAGE. "NO" WAS MY RESPONSE. THEIR BILL FOR A REPLACEMENT WAS FOR OVER $800 SO I CALLED VWOA AND SPOKE WITH ONE OF THEIR CUSTOMER CARE PERSONNEL ABOUT THE HIGH PRICE AND IF THEY'D HELP WITH ANY OF THE COST EVEN THOUGH THE CAR WAS OUT OF WARRANTY. THEIR RESPONSE WAS "NO". THE CAR WAS REPAIRED OUT OF MY OWN POCKET AND A NEWER MODEL SEAT BASE WAS INSTALLED THAT WAS OF AN OBVIOUS REDESIGN. (I GUESS THEY THOUGHT THE OLD ONE WAS INFERIOR BUT DIDN'T FEEL LIKE IT WAS A SAFETY ISSUE TO LET ANYONE KNOW ABOUT.) *NM
NHTSA ODI #10136970
45,000 miles · Dec 10, 2003
Seats
DRIVER'S SEAT BOLT FAILED, CAUSING THE DRIVER TO FALL BACKWARDS. *AK THE BOLT SNAPPED WHILE THE CONSUMER WAS DRIVING CAUSING THE SEAT TO SLID BACK AND FORTH WITH ACCELERATION. ANY SUDDEN IMPACT WOULD'VE SENT HER INTO THE STEERING WHEEL OR THE CHILDREN'S BACKSEAT. THE BOLT IS METAL. VW REPAIRED IT AT NO COST AND PR…
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DRIVER'S SEAT BOLT FAILED, CAUSING THE DRIVER TO FALL BACKWARDS. *AK THE BOLT SNAPPED WHILE THE CONSUMER WAS DRIVING CAUSING THE SEAT TO SLID BACK AND FORTH WITH ACCELERATION. ANY SUDDEN IMPACT WOULD'VE SENT HER INTO THE STEERING WHEEL OR THE CHILDREN'S BACKSEAT. THE BOLT IS METAL. VW REPAIRED IT AT NO COST AND PROVIDED NO PAPERWORK. *PH
NHTSA ODI #10048224
Mileage unknown · Oct 8, 2003
Seats
I SENSED A ROCKING MOTION IN THE DRIVER'S SEAT, ESPECIALLY WHEN APPLYING THE BRAKES. I REPORTED THE PROBLEM TO THE DEALERSHIP. THEY DETERMINED THE SEAT FRAME HAD BROKEN AT THE POINT OF A SPOT WELD. THEY REPLACED THE FRAME AT A TOTAL COST OF $480.79. THE REPAIR RESOLVED THE PROBLEM. *LA
NHTSA ODI #10041472
32,150 miles · Jul 11, 2003
Seats
CONSUMER MOVED THE DRIVER'S SEAT TO ITS FULLY FORWARD POSITION IN ORDER TO RETRIEVE A DROPPED ITEM. THE SEAT BECAME STUCK IN THAT POSITION AND COULD NOT BE MOVED. *AK THIS WAS AN UNSAFE POSITION FOR THE SEAT TO BE IN ACCORDING TO THE OWNERS MANUAL, AS IT ALLOWED THE POSSIBILITY OF INJURY IF THE AIR BAG DEPLOYED. *SCC *J…
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CONSUMER MOVED THE DRIVER'S SEAT TO ITS FULLY FORWARD POSITION IN ORDER TO RETRIEVE A DROPPED ITEM. THE SEAT BECAME STUCK IN THAT POSITION AND COULD NOT BE MOVED. *AK THIS WAS AN UNSAFE POSITION FOR THE SEAT TO BE IN ACCORDING TO THE OWNERS MANUAL, AS IT ALLOWED THE POSSIBILITY OF INJURY IF THE AIR BAG DEPLOYED. *SCC *JB
NHTSA ODI #10022660
Mileage unknown · Apr 13, 2002
Seats
WHILE COMING OUT OF A RIGHT HAND TURN AND GOING ON AN UPHILL GRADE SEAT FAILED BY DROPPING TO FLOOR AND SLIDING ALL THE WAY BACK, CAUSING TEMPORARY LOSS OF CONTROL OF VEHICLE.*AK
NHTSA ODI #760668
Mileage unknown · Dec 21, 2001
Engine And Engine CoolingSeatsService Brakes, Hydraulic
VEHICLE STALLS INTERMITTENTLY AT SPEEDS OF 25-65 MPH. VEHICLE TAKEN TO DEALER 10-15 TIMES, CANNOT FIND A CAUSE. *AK THE MIRROR SWITCH IS INOPERATIVE DUE TO WINDOW SWITCH FAILURE. THE DRIVER SEAT WARMER WAS INOPERATIVE. ENGINE HAS A BURNING SMELL DUE TO OIL LEAK. VEHICLE MADE NOISE IN FRONT END ON LEFT TURNS DUE TO A STABILIZER …
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VEHICLE STALLS INTERMITTENTLY AT SPEEDS OF 25-65 MPH. VEHICLE TAKEN TO DEALER 10-15 TIMES, CANNOT FIND A CAUSE. *AK THE MIRROR SWITCH IS INOPERATIVE DUE TO WINDOW SWITCH FAILURE. THE DRIVER SEAT WARMER WAS INOPERATIVE. ENGINE HAS A BURNING SMELL DUE TO OIL LEAK. VEHICLE MADE NOISE IN FRONT END ON LEFT TURNS DUE TO A STABILIZER BAR CLAMP BEING LOOSE. FRONT BRAKES MAKE NOISE. STEERING MAKES NOISE AND LOCKED WHILE DRIVING. STEERING COLUMN SLIDING COVER CRACKED. *YH
NHTSA ODI #8001030
Mileage unknown · Jan 31, 2000
Seats
SEAT HAS BEEN COMING APART FROM THE FLOOR. DEALER REPLACED THE FRAME OF THE SEAT, AND NOW THE SEATBACK IS NOT ADJUSTING PROPERLY. REGIONAL MANAGER WENT ON A TEST DRIVE WITH THE CONSUMER, AND SAID THAT IT WAS NOT A SAFETY PROBLEM. BUT, WOULD FIX IT FOR HER. SEAT IS STILL LOOSE, AND HAS BEEN TAKING BACK MANNY OTHER TIMES…
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SEAT HAS BEEN COMING APART FROM THE FLOOR. DEALER REPLACED THE FRAME OF THE SEAT, AND NOW THE SEATBACK IS NOT ADJUSTING PROPERLY. REGIONAL MANAGER WENT ON A TEST DRIVE WITH THE CONSUMER, AND SAID THAT IT WAS NOT A SAFETY PROBLEM. BUT, WOULD FIX IT FOR HER. SEAT IS STILL LOOSE, AND HAS BEEN TAKING BACK MANNY OTHER TIMES. *AK
NHTSA ODI #855786
Official recalls
5Apr 7, 2008
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Consequence & remedy
Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Dec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Consequence & remedy
Consequence: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIE RODS.
Sep 13, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Consequence & remedy
Consequence: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIE RODS.
May 21, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A CONTROL VALVE IN THE VACUUM HOSE CONNECTING THE BRAKE BOOSTER TO THE INTAKE MANIFOLD MAY NOT OPEN OR CLOSE FULLY AT TEMPERATURES BELOW -4 F UNDER CERTAIN DRIVING CONDITIONS.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE INSUFFICIENT VACUUM TO BE PROVIDED TO THE BRAKE BOOSTER.
Remedy: DEALERS WILL INSTALL A VACUUM BY-PASS SYSTEM INTO VEHICLES OPERATED IN THESE STATES WHICH IS DESIGNED TO PROVIDE SUFFICIENT VACUUM FOR FULL BRAKE ASSIST UNDER ALL WEATHER CONDITIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
DP05003 · Alleged Premature Tie Rod Failure
Opened Aug 8, 2005 · Closed Dec 9, 2005
Status: closed (inferred from source dates) · Steering:linkages:tie Rod Assembly
ON AUGUST 2, 2005, ODI RECEIVED A PETITION SUBMITTED BY MS. MIRIAM SCHNEIDER OF OLNEY, MD, REQUESTING AN INVESTIGATION OF ALLEGEDLY DEFECTIVE TIE RODS IN CERTAIN MODEL YEAR (MY) 1999 VOLKSWAGEN PASSAT VEHICLES NOT INCLUDED IN TWO PREVIOUS SAFETY RECALL CAMPAIGNS (IDENTIFIED HENCEFORTH AS THE SUBJECT VEHICLES).IN A SEPTEMBER 1999 LETTER, VOLKSWAGEN OF AMERICA, INC. (VW) NOTIFIED THE AGENCY THAT AN UNDETERMINED PERCENTAGE OF MY 1998-1999 VOLKSWAGEN PASSAT AND AUDI A4, A6, AND A8 VEHICLES CONTAINED A SAFETY-RELATED DEFECT AFFECTING ALUMINUM TIE ROD ENDS IN THE STEERING SYSTEM.VW INDICATED THAT IT WAS POSSIBLE THAT SOME TIE RODS WOULD NOT SEAL PROPERLY WHICH COULD ALLOW MOISTURE AND DUST PARTICLES TO ENTER THE SWIVEL BEARING MECHANISM, RESULTING IN PREMATURE WEAR.THE APPROXIMATELY 22,200 VOLKSWAGEN AND 29,700 AUDI VEHICLES AFFECTED BY THIS RECALL (IDENTIFIED BY NHTSA RECALL NO. 99V-248) WERE BUILT FROM JANUARY 1998 THROUGH JULY 1998 AND FELL WITHIN A SPECIFIC VEHICLE IDENTIFICATION NUMBER (VIN) RANGE.IN NOVEMBER 2000, VW CHOSE TO EXPAND THE SCOPE OF THE RECALL (IDENTIFIED BY NHTSA RECALL NO. 00V-414) AFTER IT DETERMINED THAT SOME POTENTIALLY DEFECTIVE ALUMINUM TIE ROD ENDS MAY HAVE BEEN INSTALLED IN AN ADDITIONAL 44,000 VOLKSWAGEN AND 39,000 AUDI VEHICLES BUILT FROM AUGUST 1998 THROUGH APRIL 1999.THESE SUBJECT RECALL ACTIONS WERE NOT INFLUENCED BY ODI.INSTEAD, VW MADE AN INDEPENDENT DETERMINATION TO CONDUCT A RECALL AFTER GERMAN VEHICLE INSPECTION AUTHORITIES NOTIFIED IT OF ?WORN? TIE RODS AND FACTORY INSPECTION OF SOME ?WORN? TIE RODS REVEALED IMPROPER SEALING.ACCORDING TO A DECEMBER 2004 REPORT, THE PETITIONER BROUGHT HER MY 1999 PASSAT TO AN AUTHORIZED VOLKSWAGEN DEALER FOR AN UNRELATED RECALL REPAIR WHERE SHE WAS NOTIFIED BY SERVICE PERSONNEL THAT, AFTER 59,000 MILES TRAVELED, THE TIE RODS ?HAVE TOO MUCH PLAY,? AND THE RECOMMENDED REPAIRS WOULD NOT BE COVERED FREE OF CHARGE BECAUSE HER VIN (WVWNA63B1XE499116) WAS OUTSIDE THE RECALL RANGE.IN JUNE 2005, AFTER 65,400 MILES TRAVELED, THE PETITIONER PAID $588.59 TO REPLACE WORN INNER AND OUTER TIE ROD ENDS ON BOTH SIDES OF THE VEHICLE.THE PETITION LETTER SPECIFICALLY REQUESTS THAT THE SCOPE OF VW?S RECALL BE EXPANDED TO INCLUDE THE PETITIONER?S VEHICLE AND THAT SHE BE REIMBURSED FOR THE COST OF THE REPAIRS.THERE ARE A TOTAL OF 191 NON-DUPLICATIVE COMPLAINTS TO ODI AND VW THAT ALLEGE PREMATURE WEAR OF EITHER ONE OR BOTH OUTER TIE ROD ENDS IN THE SUBJECT VEHICLES.AS OF NOVEMBER 18, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS OF TIE ROD SEPARATIONS RESULTING IN A LOSS OF VEHICLE CONTROL, CRASH OR INJURY IN THE SUBJECT VEHICLES.THE PETITIONER?S VEHICLE WAS MANUFACTURED ON JUNE 8, 1999 USING REVISED STEEL TIE ROD ENDS AND THEREFORE WAS ALREADY EQUIPPED WITH THE TIE ROD ENDS USED TO REMEDY DEFECTIVE VEHICLES IN THE SUBJECT RECALLS.ANALYSIS INDICATES THAT THERE DOES NOT APPEAR TO BE A SAFETY-RELATED DEFECT TREND WITH RESPECT TO THE STEEL TIE ROD ENDS USED IN THE SUBJECT VEHICLES.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
EA04017 · STUCK-OPEN Throttle
Opened Jun 30, 2004 · Closed Feb 10, 2005
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
VWOA HAS RECALLED APPROXIMATELY 28,300 MY 1998-99 A6 VEHICLES IN COLD WEATHER STATES THAT EXPERIENCED THE HIGHEST RATE OF THROTTLE ICING INCIDENTS IN THE SUBJECT VEHICLES (04V-495).THE FAILURE RATE IN THE A4 AND PASSAT VEHICLES IS MUCH LOWER THAN IN THE RECALLED VEHICLES.ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE A4 AND PASSAT VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE AUDI A4 OR VW PASSAT VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES. FOR FURTHER DETAILS SEE THE ATTACHED CLOSING REPORT.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
RQ99008 · Power Brake Booster Vacuum BY-PASS
Opened Jun 1, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
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