NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
16 reportsClear category filterMileage unknown · Apr 18, 2006
Power Train
BEGINNING IN JUNE 2002, I BEGAN REPORTING TO VW SERVICE CENTERS ISSUES WITH THE SUSPENSION AND DRIVETRAIN. MOST OF THESE ISSUES WERE REFERENCED BY THE NHTSA (SEE 99V248000). ON JANUARY 25, 2005 I WROTE TO VOLKSWAGEN OF AMERICA DETAILING THE SUSPENSION AND DRIVETRAIN ISSUES, INCLUDING REFERENCING THE NHTSA RECALL NUMBERS AND PR…
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BEGINNING IN JUNE 2002, I BEGAN REPORTING TO VW SERVICE CENTERS ISSUES WITH THE SUSPENSION AND DRIVETRAIN. MOST OF THESE ISSUES WERE REFERENCED BY THE NHTSA (SEE 99V248000). ON JANUARY 25, 2005 I WROTE TO VOLKSWAGEN OF AMERICA DETAILING THE SUSPENSION AND DRIVETRAIN ISSUES, INCLUDING REFERENCING THE NHTSA RECALL NUMBERS AND PROVIDING VOA WITH COPIES OF MY SERVICE RECORDS. VOA SUBSEQUENTLY RESPONDED BY SENDING ME A CHECK FOR $692.13, WHICH WAS OSTENSIBLY PROVIDED IN CONNECTION WITH THE LETTER I SENT. YESTERDAY, I WENT TO A VW SERVICE CENTER AND WAS TOLD THAT THE OUTBOARD CV JOINTS NEEDED TO BE REPLACED (VW PART NUMBER 8D0498099BX). WHILE WAITING IN THE SERVICE CENTER LOUNGE, I NOTED THAT TWO OTHER CUSTOMERS, ONE OF WHOM ALSO HAD A 1998 VW PASSAT, WERE TOLD THAT THEIR CV JOINTS AND OR BOOTS NEEDED REPLACEMENT. I HAVE RESEARCHED THIS ISSUE TODAY AND HAVE FOUND ANECDOTAL EVIDENCE THAT A PROPERLY MAINTAINED CV JOINT SHOULD NEVER HAVE TO BE REPLACED AND THAT IT SHOULD BE REGULARLY INSPECTED EVERY 50,000 MILES. I HAVE COMBED ALL OF MY SERVICE RECORDS AND NOT ONCE WAS THIS EVALUATION EVER PERFORMED. IT APPEARS THIS MAY BE A SERIOUS DEFECT OR FLAW IN CERTAIN VW PASSAT MODELS AND BECAUSE IT HAS SAFETY IMPLICATIONS, I WOULD APPRECIATE IT BEING INVESTIGATED. *JB
NHTSA ODI #10155582
Mileage unknown · Apr 1, 2004
Power Train
VOLKSWAGEN HAD NOT TAKEN ANY ACTION TO PERFORM THREE RECALLS ON 1998 VOLKSWAGEN PASSAT. LETTER ANSWERED BY MR. ALBERTO JIMENEZ VIA EMAIL. *PH *LA
NHTSA ODI #10066887
Mileage unknown · Jan 21, 2004
Power Train
CAR WOULD NOT GO IN REVERSE. FINALLY AFTER TRYING AGAIN IT DID AND BROUGHT TO MECHANIC. PROBABLY A TRANSMISSION PROBLEM. TOWED TO DEALER. FROM THEN ON ITS BEEN A NIGHTMARE. TWO WEEKS LATER AND THEY STILL HAVE MY CAR. THE TRANSMISSION NEEDED TO BE REPLACED (COVERED UNDER POWERTRAIN), JUST ABOUT EVERY DAY GET A CALL THAT SOMETHING…
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CAR WOULD NOT GO IN REVERSE. FINALLY AFTER TRYING AGAIN IT DID AND BROUGHT TO MECHANIC. PROBABLY A TRANSMISSION PROBLEM. TOWED TO DEALER. FROM THEN ON ITS BEEN A NIGHTMARE. TWO WEEKS LATER AND THEY STILL HAVE MY CAR. THE TRANSMISSION NEEDED TO BE REPLACED (COVERED UNDER POWERTRAIN), JUST ABOUT EVERY DAY GET A CALL THAT SOMETHING ELSE NEEDS REPLACING. WAS TOLD THAT THE MASS AIR FLOW CENSOR NEEDED REPLACING AND WAS COVERED. GAVE APPROVAL. WEEK LATER GOT CALL THAT ITS NOT COVERED (ANY OTHER STORE WOULD HAVE TO HONOR THE INCORRECT PRICE TAG AND EAT THAT COST-NO-NOT THE DEALER!). ALL ELECTRICAL PROBLEMS. ERROR CODE FLAGGED 10 PROBLEMS WHEN ORIGINALLY BROUGHT IN. OUTER CV BOOTS WORN, HARNESS (SOME KIND OF ELECTRICAL WIRING GOING TO CENSOR), COOLANT HOSE, 2ND AIR HOSE. THE ELECTRICAL SYSTEM IN THAT CAR HAS BEEN INFERIOR SINCE DAY ONE. HOSES AND PARTS REPLACED WITHIN FIRST MONTH OF OWNING NEW CAR. INFERIOR ON VW AND AWFUL RESPONSE FROM VW. HAD RECALL ON FILTER LEADING TO AIR FLOW CENSOR. SEEMS TO ME THAT THE MASS AIR FLOW CENSOR IS ALSO PROBLEM AND SHOULD BE UNDER RECALL. HAVE READ PRIOR COMPLAINTS ON THIS YEAR/MODEL AND SEEMS THE ELECTRICAL SYSTEM ITSELF IS MAJOR PROBLEM. *AK
NHTSA ODI #10054573
Mileage unknown · Apr 8, 2003
Electrical SystemPower TrainVehicle Speed ControlFire
WHILE DRIVING SAW SMOKE COMING OUT FROM UNDER THE HOOD. PULLED OVER, OPENED HOOD AND SAW VEHICLE WAS ON FIRE. VEHICLE SUFFERED EXTENSIVE DAMAGE. ALSO, THROTTLE BODY AND CV JOINTS NEEDED TO BE REPLACED. VEHICLE STALLES, MISFIRED, AND IDLE FLUCTUATED FROM LOW TO HIGH. *AK
NHTSA ODI #10014539
Mileage unknown · Sep 4, 2002
Engine And Engine CoolingExterior LightingPower Train
CONSUMER STATED THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE, DEALER REPLACED RIGHT SIDE CV BOOT AND OUTER CV BOOT DUE TO THEM BEING WORN, AND ALSO THE DRIVE SHAFT WAS REPLACED.
NHTSA ODI #567315
Mileage unknown · Aug 7, 2002
Electrical SystemEngine And Engine CoolingEquipment
CONSUMER STATES AIR CONDITIONER IS BLOWING HOT AIR. AIR COMPRESSOR NEEDS REPLACING. *TT
NHTSA ODI #566919
Mileage unknown · Jun 27, 2002
Power TrainSteering
DESIGN FLAW IN TIE ROD ENDS AND PROTECTIVE BOOT. EXCESSIVE WEAR AND FAILURE OF JOINT COULD RESULT IN LOSS OF ABILITY TO STEER. THIS MAY RESULT IN AN ACCIDENT AND VEHICLE DAMAGE.*AK
NHTSA ODI #763544
Mileage unknown · Jan 23, 2001
Power TrainStructure
DEALER STATE; WATER LEAK FROM FIREWALL FROM DRAINS IN COWLPANEL BEING CLOGGED, SHORTING OUT TRANSMISSION CONTROL MODULE 1,200 IN REPAIRS OWNERS RESPONSIBLE, BUT MANUAL DOESN'T INCLUDE IN MAINTENENCE. MANUFACTURER DEFECT OF A DENIED CLAIM. *AK
NHTSA ODI #739848
Mileage unknown · Oct 24, 2000
Fuel System, GasolinePower TrainService Brakes, Hydraulic
THE BRAKES SQUEAKED, THE DEALER FILED THE BRAKES AND THE NOISE WENT AWAY, THE BRAKES WEREN'T WORKING, THE DEALER REPLACED THE BRAKES AND THE ROTORS. *SLC
NHTSA ODI #556846
Mileage unknown · Feb 25, 2000
Power Train
AT APPROX. 30,000 MILES, RIGHT FRONT WHEEL BEARING BEGAN TO INTERMITENTLY EMIT A DRY, DRONING, WHINING SOUND. SOUND BECAME LOUDER AND MORE REGULAR OVER THE NEXT SEVERAL MONTHS. AT 37,000 MILES, TOOK VEHICLE TO DEALER FOR DIAGNOSIS. WAS INFORMED THAT THE RIGHT FRONT WHEEL BEARING WAS WORN OUT. DEALER REFUSED TO REPAIR AT THEIR E…
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AT APPROX. 30,000 MILES, RIGHT FRONT WHEEL BEARING BEGAN TO INTERMITENTLY EMIT A DRY, DRONING, WHINING SOUND. SOUND BECAME LOUDER AND MORE REGULAR OVER THE NEXT SEVERAL MONTHS. AT 37,000 MILES, TOOK VEHICLE TO DEALER FOR DIAGNOSIS. WAS INFORMED THAT THE RIGHT FRONT WHEEL BEARING WAS WORN OUT. DEALER REFUSED TO REPAIR AT THEIR EXPENSE. I DON'T FEEL THAT A WHEEL BEARING SHOULD FAIL AFTER JUST 37,000 MILES. THE OTHER THREE WHEEL BEARINGS SEEM TO BE FINE. IT SEEMS TO ME THAT IF JUST ONE OF FOUR BEARINGS FAILS, IT IS REASONABLE TO ASSUME THAT BEARING IS DEFFECTIVE. I DON'T FEEL THAT I SHOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. *AK
NHTSA ODI #719268
NHTSA investigations
6EA04017 · STUCK-OPEN Throttle
Opened Jun 30, 2004 · Closed Feb 10, 2005
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
VWOA HAS RECALLED APPROXIMATELY 28,300 MY 1998-99 A6 VEHICLES IN COLD WEATHER STATES THAT EXPERIENCED THE HIGHEST RATE OF THROTTLE ICING INCIDENTS IN THE SUBJECT VEHICLES (04V-495).THE FAILURE RATE IN THE A4 AND PASSAT VEHICLES IS MUCH LOWER THAN IN THE RECALLED VEHICLES.ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE A4 AND PASSAT VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE AUDI A4 OR VW PASSAT VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES. FOR FURTHER DETAILS SEE THE ATTACHED CLOSING REPORT.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
RQ99008 · Power Brake Booster Vacuum BY-PASS
Opened Jun 1, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available