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2003 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2003 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

374 reports with mileage · 81 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seats. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

25 crash reports70 fire reports76 injury reports

What owners actually said

455 reports
67,500 miles · Jan 16, 2009
Engine And Engine Cooling

2003 VW JETTA - FUSE BOX INSIDE ENGINE COMPARTMENT MELTED! *TR

NHTSA ODI #10255362

23,726 miles · Jan 6, 2009
Engine And Engine Cooling

I AM COMPLAINING ABOUT FAILURE OF THE IGNITION COILS ON A 2003 VOLKSWAGEN JETTA ( ) WITH THE 1.8 LITER TURBO ENGINE. VW HAS ALREADY RECALLED A NUMBER OF JETTAS OF THIS VINTAGE AND WITH THIS ENGINE FOR REPLACEMENT OF DEFECTIVE IGNITION COILS. HOWEVER, THEY HAVE REFUSED TO PAY FOR REPLACEMENT OF THE COILS ON THIS CAR. ONE FAILE…

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I AM COMPLAINING ABOUT FAILURE OF THE IGNITION COILS ON A 2003 VOLKSWAGEN JETTA ( ) WITH THE 1.8 LITER TURBO ENGINE. VW HAS ALREADY RECALLED A NUMBER OF JETTAS OF THIS VINTAGE AND WITH THIS ENGINE FOR REPLACEMENT OF DEFECTIVE IGNITION COILS. HOWEVER, THEY HAVE REFUSED TO PAY FOR REPLACEMENT OF THE COILS ON THIS CAR. ONE FAILED CAUSING THE ENGINE TO RUN POORLY. THE DEALER RECOMMENDED REPLACING ALL FOUR COILS AT A COST OF $384.48. THE CAR ONLY HAD 23,726 MILES AT THE TIME OF THE FAILURE. THIS DEFECT CAN CAUSE IMMEDIATE ENGINE FAILURE. CLEARLY, THE VW DEALER BELIEVED THAT THE COILS ARE SUBJECT TO UNEXPECTED FAILURE AT LOW MILEAGE EVEN THOUGH VW OF AMERICA REFUSES TO RECALL THE PARTICULAR VEHICLE. *TR

NHTSA ODI #10253946

Mileage unknown · Jan 5, 2009
Exterior Lighting

I HAVE BEEN PULLED OVER BY POLICE MULTIPLE TIMES OVER THE YEARS WITH THIS VEHICLE DUE TO REAR LIGHTS NOT WORKING PROPERLY. AT ONE POINT, BOTH OF MY TAIL LIGHTS WERE NOT FUNCTIONING -- THIS WAS VERY DANGEROUS. I HAVE REPLACED THEM EACH TIME AND THEY SEEM TO GO OUT QUITE FREQUENTLY. I HAVE NOTICED TAIL LIGHTS BEING OUT ON CARS …

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I HAVE BEEN PULLED OVER BY POLICE MULTIPLE TIMES OVER THE YEARS WITH THIS VEHICLE DUE TO REAR LIGHTS NOT WORKING PROPERLY. AT ONE POINT, BOTH OF MY TAIL LIGHTS WERE NOT FUNCTIONING -- THIS WAS VERY DANGEROUS. I HAVE REPLACED THEM EACH TIME AND THEY SEEM TO GO OUT QUITE FREQUENTLY. I HAVE NOTICED TAIL LIGHTS BEING OUT ON CARS WITH THE SAME MAKE AND MODEL AS MINE. *TR

NHTSA ODI #10253851

84,000 miles · Nov 10, 2008
Electrical SystemEngine And Engine CoolingExterior Lighting

I HAVE HAD 27 THINGS BREAK OR FAIL ON MY 03VW JETTA 1.8T. I BOUGHT THE CAR USED IN 01/06 WITH 32,000 MILES. AFTER BUYING THE CAR THE FIRST FIVE MINS THE WINDOW SHATTERED. FIRST TWO MONTHS 2 TIRES BLEW OUT, FRONT RIM CRACKED, BACK TIRES OUT OF ALIGNMENT. DEALER PAID TO FIX RIM BROKE 2 WEEKS LATER THE DEALER PAID FO USED SET OF S…

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I HAVE HAD 27 THINGS BREAK OR FAIL ON MY 03VW JETTA 1.8T. I BOUGHT THE CAR USED IN 01/06 WITH 32,000 MILES. AFTER BUYING THE CAR THE FIRST FIVE MINS THE WINDOW SHATTERED. FIRST TWO MONTHS 2 TIRES BLEW OUT, FRONT RIM CRACKED, BACK TIRES OUT OF ALIGNMENT. DEALER PAID TO FIX RIM BROKE 2 WEEKS LATER THE DEALER PAID FO USED SET OF SIMILAR RIMS. EVERY LIGHT INSIDE AND OUT WENT OUT BY 05/06 DRIVER SEAT WONT RAISE UP CARGO NET IN TRUNK FALLS APART DEALER WONT COVER. GAS AND TRUNK RELEASE BUTTONS FELL DOWN INSIDE OF DOOR. RADIO STOPPED WORKING FRONT DOOR SPEAKERS ARE SHORTING OUT. DRIVER WINDOW SWITCH GOES UP WHEN YOU PUSH DOWN AND DOWN WHEN YOU PUSH DOWN HAVE TO FIDDLE WITH IT FOR IT TO GO UP. EXHAUST HANGER BROKE CAUSING CHATTER. SWAYBAR BUSHING FELL OUT CAUSING GRINDING AND SHAKING WHEN EVER MOVING. NOT COVER BY WARRANTY ALL THESE HAPPENED BY 05/07. NOW ITS 10/08 AND I HAVE 84,000 MILES. CURRENT PROBLEMS ARE REAR SPOILER BRAKE LIGHT HANGS DOWN(DEALER JUST GLUED IT IN PLACE LASTED ABOUT 4 MONTHS) CAM AND CRANK SEALS LEAKING OIL CAUSE ODOR INSIDE OF CABIN. IF I DRIVE FOR MORE THEN AN HOUR I GET SICK AND LIGHT-HEADED. SEAT, CARGO NET IN TRUNK, IS STILL BROKEN. RADIO STILL ISN'T FIXED SO I JUST WENT AND BOUGHT AN AFTER MARKET. SPEAKERS STILL SHORTENING OUT ONLY WHEN ITS COLD OUT. KEYLESS ENTRY ONLY WORKS WITHIN 4FT OF THE CAR. IN THE WINTER THE CAR ONLY GETS 18MPG ON THE HIGHWAY AND ABOUT 14 IN THE CITY AND THE CAR IS PARKED IN A HEATED UNDERGROUND GARAGE. *TR

NHTSA ODI #10248367

61,000 miles · Nov 2, 2008
SeatsFireInjury

I USE MY HEATED SEATS ALMOST DAILY IN THE WINTER MONTHS. I USED IT THIS MORNING FOR ABOUT 20 MINUTES AS I DROVE FROM HOME TO THE GYM, THEN ANOTHER 10 MINUTES AS I DROVE FROM THE GYM TO THE STORE. WHEN I GOT INTO MY CAR AFTER THE STORE, IT WAS STILL ON THE SAME SETTING (5), I HAD DRIVEN ABOUT 50 YARDS IN THE PARKING LOT, WHEN I…

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I USE MY HEATED SEATS ALMOST DAILY IN THE WINTER MONTHS. I USED IT THIS MORNING FOR ABOUT 20 MINUTES AS I DROVE FROM HOME TO THE GYM, THEN ANOTHER 10 MINUTES AS I DROVE FROM THE GYM TO THE STORE. WHEN I GOT INTO MY CAR AFTER THE STORE, IT WAS STILL ON THE SAME SETTING (5), I HAD DRIVEN ABOUT 50 YARDS IN THE PARKING LOT, WHEN I FELT A SHARP PAIN IN MY LEFT UPPER LEG/BUTT. I MOVED SLIGHTLY, THEN BEGAN TO SMELL SMOKE. I FELT AROUND WITH MY HAND AND FELT THE "HOT" WIRE AND THE HOLE IN MY SEAT. IT TOOK ME A MOMENT TO REALIZE WHAT IT WAS, AND THEN I IMMEDIATELY TURNED DOWN THE HEATED SEAT TO OFF, THEREBY PREVENTING FURTHER DAMAGE AND PAIN. LUCKILY THERE WAS LIMITED DAMAGE TO MY CLOTHING AND I WAS NOT SERIOUSLY INJURED, BUT HAD I BEEN DRIVING ON THE HIGHWAY, OR NOT BEEN ABLE TO FIGURE OUT WHAT WAS CAUSING THE PAIN SO QUICKLY, THERE COULD HAVE BEEN MORE SEVERE CONSEQUENCES INCLUDING INJURY. *TR

NHTSA ODI #10247476

62,000 miles · Oct 30, 2008
Electrical System

2003 VW JETTA GLS WAGON WITH 62K MILES, ABRUPTLY SHUT DOWN WHILE DRIVING. AFTER TOWING TO LOCAL MECHANIC, IT WAS DETERMINED THE MAIN FUSE HOLDER HAD SHORTED OUT AND BEGUN TO MELT, RISKING AN ENGINE FIRE. PART WAS REPLACED AND PROBLEM REPAIRED FOR $237. *TR

NHTSA ODI #10247228

63,126 miles · Sep 15, 2008
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT OVER THE YEARS HER VEHICLE SPORADICALLY OVERHEATS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND HAD THE OXYGEN SENSORS REPLACED TWICE, THE THERMOSTAT, THE BATTERY, THE WATER PUMP, AND THE AUXILIARY WATER PUMP. RECENTLY, WHILE DRIVING APPROXIM…

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TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT OVER THE YEARS HER VEHICLE SPORADICALLY OVERHEATS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND HAD THE OXYGEN SENSORS REPLACED TWICE, THE THERMOSTAT, THE BATTERY, THE WATER PUMP, AND THE AUXILIARY WATER PUMP. RECENTLY, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE OVERHEATED AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RADIATOR FAN, SECONDARY AIR PUMP, AND THE POWER STEERING PUMP NEEDED TO BE REPLACED AT THE COST OF OVER $2,000. THE TECHNICIAN ADDED THAT IF THE REPAIR WAS UNSUCCESSFUL IN REMEDYING THE FAILURES, THEY MAY HAVE TO REPLACE THE CATALYTIC CONVERTER. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 63,126 AND CURRENT MILEAGE WAS 76,000.

NHTSA ODI #10242238

88,000 miles · Aug 26, 2008
Engine And Engine Cooling

MY 2003 VW WOLFSBURG EDITION JETTA CONTINUES TO LOSE POWER. WHILE I AM DRIVING THE CAR WILL ALMOST STALL THE POWER CATCHES AND POWERS BACK UP PRIOR TO STALLING. THE LIGHTS INTERIOR AND EXTERIOR GO OUT, THE RADIO TURNS OFF, THE CLOCK LOSES POWER, THE ENGINE LOSES ENOUGH POWER TO NOT ACCELERATE, BUT STILL DOES NOT STALL. THE POWER…

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MY 2003 VW WOLFSBURG EDITION JETTA CONTINUES TO LOSE POWER. WHILE I AM DRIVING THE CAR WILL ALMOST STALL THE POWER CATCHES AND POWERS BACK UP PRIOR TO STALLING. THE LIGHTS INTERIOR AND EXTERIOR GO OUT, THE RADIO TURNS OFF, THE CLOCK LOSES POWER, THE ENGINE LOSES ENOUGH POWER TO NOT ACCELERATE, BUT STILL DOES NOT STALL. THE POWER LOSE LAST FOR A FEW SECONDS. THE INTERIOR LIGHTS ALSO FLICKER. THIS HAPPENS SEVERAL TIMES EVERY DAY. SO FAR I HAVE REPLACED THE COOLANT FANS AND CENSOR (1ST DIAGNOSTIC FROM VW DEALERSHIP), REPLACED THE 2ND COIL (2ND DIAGNOSTIC FROM VW DEALERSHIP) REPLACED THE IGNITION SWITCH (LESUEUR CAR CO), & REPLACED THE CONTROL MODULE (3RD DIAGNOSTIC LESUEUR CAR CO) WHEN I PICKED UP MY CAR FROM LESUEUR CAR CO I DIDN'T GET A MILE AWAY WHEN THE CAR LOSE POWER AGAIN. I BOUGHT THIS 2003 VW JETTA FROM CARDINALE WAY OF SCOTTSDALE LAST SEPT. (2007) I ASKED FOR A BUMPER TO BUMPER EXTENDED WARRANTY AT THE TIME OF PURCHASE. MY CAR STARTED LOSING POWER AND WHEN I TOOK IT TO A MECHANIC I FOUND OUT MY WARRANTY IS NOT WHAT I ASKED FOR. IT'S JUST A POWER/TRAN WARRANTY WHICH DOESN'T COVER ANYTHING! I HAVE SPENT ALMOST $1300 IN THE LAST 2 MONTHS TRYING TO FIX THE POWER LOSE PROBLEM AND NO ONE CAN FIGURE OUT EXACTLY WHAT IS WRONG WITH MY CAR?!?! EVERYTIME IT GIVES A DIAGNOSTIC ERROR, WE FIX THE ERROR, AND THE CAR STILL CONTINUES TO LOSE POWER! IT HAS BEEN IN THE SHOP AT LEAST 6 TIMES, TWICE AT A VW CERTIFIED DEALERSHIP AND THE 4 OR 5 TIMES AT LESUEUR CAR CO WHICH IS THE LARGEST NON-CERTIFIED DEALERSHIP IN AZ. I HAVE CONTACTED CARDINALE WAY AND THEY ARE UNWILLING TO HELP ME WITH THIS MATTER. I DO NOT KNOW WHAT TO DO??? I HAVE 3 MORE YEARS TO PAY ON A CAR THAT NO ONE CAN FIX!! AND I CAN'T AFFORD TO KEEP FIXING THINGS THAT AREN'T THE PROBLEM EITHER! IF THERE IS ANYTHING YOU CAN DO TO HELP IT WILL BE VERY APPRECIATED. THANKS *TR

NHTSA ODI #10239748

115,000 miles · Aug 13, 2008
Electrical System

LOST POWER, RADIO STOPPED WORKING, A/C STARTING BLOWING HOT AIR, EPC LIGHT CAME ON, BATTERY LIGHT CAME ON, ABS LIGHT CAME ON. THEN THE CAR WOULD NOT CRANK. I THOUGHT THE BATTERY WAS DEAD SO I JUMPED THE CAR. I MADE IT HOME THEN THE CAR WOULD NOT START THE NEXT MORNING. AFTER EXAMINATION I FOUND THAT THE FUSE BOX ON TOP OF THE BA…

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LOST POWER, RADIO STOPPED WORKING, A/C STARTING BLOWING HOT AIR, EPC LIGHT CAME ON, BATTERY LIGHT CAME ON, ABS LIGHT CAME ON. THEN THE CAR WOULD NOT CRANK. I THOUGHT THE BATTERY WAS DEAD SO I JUMPED THE CAR. I MADE IT HOME THEN THE CAR WOULD NOT START THE NEXT MORNING. AFTER EXAMINATION I FOUND THAT THE FUSE BOX ON TOP OF THE BATTERY HAD MELTED. THE WIRE FROM THE FUSE BOX TO THE ALTERNATOR OVERHEATED. WAS TOLD BY TWO DIFFERENT VOLKSWAGEN DEALERSHIPS IN BIRMINGHAM, AL THAT THIS WAS A VERY COMMON PROBLEM. IF IT IS A COMMON PROBLEM WHY IS THERE NO RECALL? *TR

NHTSA ODI #10237984

72,500 miles · Jul 29, 2008
Unknown Or Other

BRAKE LIGHT SWITCH FAILED AND MY CAR IS STUCK IN PARK BECAUSE IT'S IMPOSSIBLE TO SHIFT WHEN THE BRAKE LIGHT SWITCH IS FAULTY. THIS PART HAS BEEN RECALLED (N4), BUT I AM FORCED TO PAY FOR A TOW TRUCK TO GET ME TO A DEALER 20 MILES AWAY BECAUSE THE CAR IS INOPERABLE RIGHT NOW. WARRANTY IS OVER BUT IF IT'S A RECALL AND THE PART IN…

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BRAKE LIGHT SWITCH FAILED AND MY CAR IS STUCK IN PARK BECAUSE IT'S IMPOSSIBLE TO SHIFT WHEN THE BRAKE LIGHT SWITCH IS FAULTY. THIS PART HAS BEEN RECALLED (N4), BUT I AM FORCED TO PAY FOR A TOW TRUCK TO GET ME TO A DEALER 20 MILES AWAY BECAUSE THE CAR IS INOPERABLE RIGHT NOW. WARRANTY IS OVER BUT IF IT'S A RECALL AND THE PART IN QUESTION IS CAUSING ME TO BE STUCK, WHY SHOULD I BE THE ONE PAYING FOR THE TOW? *TR

NHTSA ODI #10236257

Official recalls

2

18V406000 · Air Bags:frontal:driver Side:inflator Module

Jun 13, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

DP05004 · Engine Stalling

Opened Aug 11, 2005 · Closed Dec 8, 2005

Status: closed (inferred from source dates) · Electrical System:ignition:module

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE04081 · Inadvertent SIDE-AIRBAG Deployment

Opened Dec 16, 2004 · Closed Apr 1, 2005

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA04010 · Driver Side Front Seat Overheats

Opened Mar 30, 2004 · Closed Oct 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.

PE03052 · Driver Seat Overheats/burns

Opened Nov 19, 2003 · Closed Mar 30, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.