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2003 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2003 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

374 reports with mileage · 81 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seats. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

25 crash reports70 fire reports76 injury reports

What owners actually said

455 reports
89,000 miles · May 7, 2009
Air BagsSeatsCrash

I WAS IN A REAR END INCIDENT IN WHICH MY 2003VW JETTA WAS STRUCK ALMOST DEAD-ON IN THE REAR BY A 2009 BMW SEDAN. BOTH MY WIFE, SEATED IN THE FRONT PASSENGER SEAT, AND I, DRIVING, WERE WEARING THREE POINT SEAT BELTS. THE AIRBAGS IN OUR VEHICLE DID NOT DEPLOY. BOTH THE DRIVERS SEAT AND THE FRONT PASSENGER'S SEAT WERE RECLINED ALM…

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I WAS IN A REAR END INCIDENT IN WHICH MY 2003VW JETTA WAS STRUCK ALMOST DEAD-ON IN THE REAR BY A 2009 BMW SEDAN. BOTH MY WIFE, SEATED IN THE FRONT PASSENGER SEAT, AND I, DRIVING, WERE WEARING THREE POINT SEAT BELTS. THE AIRBAGS IN OUR VEHICLE DID NOT DEPLOY. BOTH THE DRIVERS SEAT AND THE FRONT PASSENGER'S SEAT WERE RECLINED ALMOST COMPLETELY AS A RESULT OF THE IMPACT, TO THE POINT THAT ANY REAR SEAT PASSENGERS WE MIGHT HAVE HAD IN THE CAR WOULD HAVE BEEN PINNED BY THE RECLINED FRONT SEATS. *TR UPDATED 05/20/09 *BF UPDATED IVOQ 05/27/09.*JB

NHTSA ODI #10267946

60,000 miles · Apr 27, 2009
Power Train

2003 VOLKSWAGEN JETTA 1.8T WOLFSBURG EDITION PURCHASED USED AT 23,000 MILES WITH A BURNT OUT CLUTCH. THE CLUTCH WAS REPLACED BY THE DEALERSHIP IN ORDER TO COMPLETE SALE. AT PURCHASE WE WERE ASSURED THE CLUTCH WOULD LAST AND NOT BE AN ISSUE. THIS IS THE ONLY WAY THE SALE WAS COMPLETED. WITHIN 30,000 MILES THE CLUTCH HAS GONE…

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2003 VOLKSWAGEN JETTA 1.8T WOLFSBURG EDITION PURCHASED USED AT 23,000 MILES WITH A BURNT OUT CLUTCH. THE CLUTCH WAS REPLACED BY THE DEALERSHIP IN ORDER TO COMPLETE SALE. AT PURCHASE WE WERE ASSURED THE CLUTCH WOULD LAST AND NOT BE AN ISSUE. THIS IS THE ONLY WAY THE SALE WAS COMPLETED. WITHIN 30,000 MILES THE CLUTCH HAS GONE OUT ONCE MORE. THE TECHNICIAN IT WAS TAKEN TO REPORTED THAT HE RECEIVES AT LEAST 2 OF THE EXACT SAME CAR WITH THE EXACT SAME ISSUE PER MONTH. VW DOES NOT ACKNOWLEDGE THAT THE PRESSURE PLATE IS DEFECTIVE AND BLAMES THE DRIVER. ANY CLUTCH IS EXPECTED TO LAST AT LEAST 90,000 MILES. BOTH VW AND EXTENDED WARRANTIES WILL NOT COVER THE REPAIR WHICH IS BEING QUOTED AT $1900- $2200. THE PART HAS BEEN REPORTED DEFECTIVE IN PREVIOUS MODELS BUT IS STILL NOT BEING CORRECTED OR ACKNOWLEDGED AS A MANUFACTURER DEFECT, WHICH IT IS. THE PRESSURE PLATE, FLYWHEEL, AND CLUTCH DISC ARE UNDER-RATED FOR THE VEHICLES STOCK HORSEPOWER. THE IDENTICAL PARTS ARE FOUND IN OTHER VW VEHICLES WITH UP TO 80 HORSEPOWER LESS. THE VEHICLE SHOULD HAVE BEEN RECALLED SINCE THE PREVIOUS 2 MODELS. THE VEHICLES NEED TO BE RECALLED. WHEN EVEN A VW TECHNICIAN ACKNOWLEDGES THAT THE PARTS ARE DEFECTIVE SOMETHING NEEDS TO BE DONE WITH VW AMERICA, REQUIRING THEM TO REPLACE THESE PARTS AT THEIR EXPENSE WITH PARTS QUALIFIED TO SUPPORT THE VEHICLES NEEDS. *TR

NHTSA ODI #10266994

88,000 miles · Apr 12, 2009
Air BagsInjury

VEHICLE PASSENGER SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED UNEXPECTEDLY WHEN DRIVER ENCOUNTERED MINOR POT HOLE IN ROAD. THERE WAS NO EXTERIOR DAMAGE TO THE CAR OR WHEELS DUE TO THE POT HOLE. DRIVER PAID OUT OF POCKET (AND VIA INSURANCE) TO REPLACE AIRBAG SYSTEM. VOLKSWAGEN ACKNOWLEDGES NO RESPONSIBILITY FOR FAULTY SYSTEM OR REPAIR…

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VEHICLE PASSENGER SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED UNEXPECTEDLY WHEN DRIVER ENCOUNTERED MINOR POT HOLE IN ROAD. THERE WAS NO EXTERIOR DAMAGE TO THE CAR OR WHEELS DUE TO THE POT HOLE. DRIVER PAID OUT OF POCKET (AND VIA INSURANCE) TO REPLACE AIRBAG SYSTEM. VOLKSWAGEN ACKNOWLEDGES NO RESPONSIBILITY FOR FAULTY SYSTEM OR REPAIRS. DRIVER SUFFERED POTENTIALLY PERMANENT HEARING DAMAGE DUE TO BLAST OF AIRBAG DEPLOYMENT. *TR

NHTSA ODI #10265018

Mileage unknown · Apr 3, 2009
Power Train

SEVERAL PROBLEMS WITH THIS CAR, AND IT'S UNFORTUNATE. STARTED ABOUT A YEAR AGO, AT TIMES MY CAR WILL START AT THE TURN OF THE IGNITION AND SOMETIMES IT WILL NOT. I HAVE ALSO BROUGHT TO VW'S ATTENTION ABOUT MY CLUTCH, IN PARTICULAR IS VERY HEAVY (I HAVE ALWAYS DRIVEN MANUALS) AND AGAIN, AT TIMES I HAVE DIFFICULTY SHIFTING INTO …

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SEVERAL PROBLEMS WITH THIS CAR, AND IT'S UNFORTUNATE. STARTED ABOUT A YEAR AGO, AT TIMES MY CAR WILL START AT THE TURN OF THE IGNITION AND SOMETIMES IT WILL NOT. I HAVE ALSO BROUGHT TO VW'S ATTENTION ABOUT MY CLUTCH, IN PARTICULAR IS VERY HEAVY (I HAVE ALWAYS DRIVEN MANUALS) AND AGAIN, AT TIMES I HAVE DIFFICULTY SHIFTING INTO 'R' AND INTO '3RD' GEAR. I WOULD HAVE TO RETURN SHIFT INTO NEUTRAL; STEP ON THE CLUTCH SEVERAL TIMES AND I AM ABLE TO GET INTO 'R'. AS FAR AS '3RD' GEAR, ITS PRETTY TRICKY(SINCE I AM MOVING!!!!) SOMETIMES I CANNOT SHIFT INTO 3RD GEAR, AND LITERALLY HAVE TO DOWN-SHIFT AND ATTEMPT 3RD AGAIN!!!! AND NOW, MY CLUTCH IS COMPLETELY SHOT, WITH ONLY 65,000MI ON IT. *TR

NHTSA ODI #10264097

92,788 miles · Apr 3, 2009
Air Bags

DRIVING HOME FROM WORK WHEN THE PASSENGER SEAT AIR BAG AND THE PASSENGER WINDOW AIR BAG JUST WENT OFF FOR NOW REASON WHILE I WAS DRIVING. I DID NOT HIT ANYTHING AND NOTHING HIT MY CAR. *TR

NHTSA ODI #10264067

65,743 miles · Mar 10, 2009
Electrical System

I HAVE A 2003 JETTA GLS. I HAD ABOUT 65K MILES ON IT AND THE SPEEDOMETER FIRST FLUCTUATED WILDLY THEN DIED, OR APPEARED TO BE DEAD. IT WOULD RANDOMLY START WORKING FOR A FEW DAYS AND OFTEN WOULD DIE AGAIN WHILE I WAS DRIVING. NON FUNCTIONING SPEEDOMETER AFFECTS FUNCTION OF AUTO LOCKING DOORS, ODOMETER, TRIP COMPUTER, AND RELATED…

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I HAVE A 2003 JETTA GLS. I HAD ABOUT 65K MILES ON IT AND THE SPEEDOMETER FIRST FLUCTUATED WILDLY THEN DIED, OR APPEARED TO BE DEAD. IT WOULD RANDOMLY START WORKING FOR A FEW DAYS AND OFTEN WOULD DIE AGAIN WHILE I WAS DRIVING. NON FUNCTIONING SPEEDOMETER AFFECTS FUNCTION OF AUTO LOCKING DOORS, ODOMETER, TRIP COMPUTER, AND RELATED FUNCTIONS (THEY DO NOT WORK WHEN SPEEDOMETER NOT WORKING). MY MECHANIC TESTED THE VEHICLE SPEED SENSOR LOCATED ON THE TRANSAXLE. IT IS FINE. I HAD THE ENTIRE INSTRUMENT PANEL REPLACED (TO THE TUNE OF ALMOST $700, $500 OF WHICH IS FOR THE PART!). NOW I AM BEING TOLD IT MAY BE A COOLANT MIGRATION ISSUE SIMILAR TO THAT OF THE MY 99-01 CARS. HOWEVER THERE HAS BEEN NO TSB FOR 2003 JETTAS AND NOW MY CAR IS OUT OF WARRANTY. REPLACING THE WIRING HARNESS IS A VERY EXPENSIVE ($6K HAS BEEN MENTIONED) REPAIR. INTERNET RESEARCH SHOWS THAT MY ISSUE IS NOT UNIQUE, MANY FAILED SPEEDOMETERS IN THIS MODEL YEAR JETTA, ALTHOUGH VW TO DATE IS SILENT W/CUSTOMERS. *TR

NHTSA ODI #10261445

32,584 miles · Mar 10, 2009
Engine And Engine Cooling

2003 JETTA GLS; TWICE WHEN RUNNING THE AC THE CAR SUDDENLY OVERHEATS, FUSE BLOWS. THE ENGINE TEMP GAUGE GOES FAR INTO THE RED ZONE. I TURNED ON THE HEATER TO DRAW HEAT AWAY FROM ENGINE, AIR WAS SO HOT IT LITERALLY MELTED THE PLASTIC WATER BOTTLE IN THE CUP HOLDER. (DIDN'T HELP MY COMFORT THAT THE OUTSIDE TEMP WAS NEAR 100 DEGREE…

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2003 JETTA GLS; TWICE WHEN RUNNING THE AC THE CAR SUDDENLY OVERHEATS, FUSE BLOWS. THE ENGINE TEMP GAUGE GOES FAR INTO THE RED ZONE. I TURNED ON THE HEATER TO DRAW HEAT AWAY FROM ENGINE, AIR WAS SO HOT IT LITERALLY MELTED THE PLASTIC WATER BOTTLE IN THE CUP HOLDER. (DIDN'T HELP MY COMFORT THAT THE OUTSIDE TEMP WAS NEAR 100 DEGREES AND I'M DRIVING ALONG WITH SUNROOF OPEN, WINDOWS OPEN, AND HEATER TURNED ON HIGH!) I WAS CONCERNED THAT MY LEG WAS BURNED AS WELL BECAUSE THE AIR BLOWING FROM VENT WAS SO HOT. I HAD TO IDLE THE CAR EVERY FEW THOUSAND FEET TO ALLOW CAR TO COOL ENOUGH TO LIMP TO SERVICE STATION. FIRST TIME (JULY 06, CAR W/I WARRANTY @ 32K MILES), VW TOLD ME THAT THE FUSE WAS BLOWN; THEY WERE UNABLE TO REPLICATE AND INDICATED THAT IF IT HAPPENED AGAIN THEY WOULD NEED TO FIGURE OUT WHY. SECOND TIME (NOV. 2007, CAR OUT OF WARRANTY @ 51K)), NON-VW MECHANIC ABLE TO REPLICATE AND SAID THAT FUSE BLEW BECAUSE "COOLING FANS ARE DRAWING TOO MANY AMPS (UP TO 100 AMPS) WHEN STARTING. WHEN RUNNING THEY ARE STILL DRAWING 37 AMPS AND SHOULD BE LESS THAN 20 AMPS." ALTHOUGH THIS HAS HAPPENED ONLY TWICE, AND I HAVE YET TO REPAIR (TOO EXPENSIVE AT $800+ AND I'M UNEMPLOYED), I LIVE IN GREAT FEAR AS WARM WEATHER APPROACHES THAT I WILL BE "BURNED" BY THIS ISSUE AGAIN. IT'S ONLY A MATTER OF TIME. *TR

NHTSA ODI #10261431

40,000 miles · Feb 12, 2009
Latches/locks/linkages

I HAVE A 2003 VW JETTA. ON NUMEROUS OCCASIONS, WHEN I START THE CAR AND GET OUT TO SCRAPE THE SNOW & ICE OFF OF THE WINDOWS, THE DOOR LOCKS ENGAGE AND LOCK ME OUT OF THE RUNNING CAR. SINCE I HAVE JUST LEFT MY CAR TO REMOVE SNOW, OF COURSE MY PURSE AND CELL PHONE ARE IN THE CAR, SO I HAVE TO LEAVE THE LOCKED CAR RUNNING WHILE I K…

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I HAVE A 2003 VW JETTA. ON NUMEROUS OCCASIONS, WHEN I START THE CAR AND GET OUT TO SCRAPE THE SNOW & ICE OFF OF THE WINDOWS, THE DOOR LOCKS ENGAGE AND LOCK ME OUT OF THE RUNNING CAR. SINCE I HAVE JUST LEFT MY CAR TO REMOVE SNOW, OF COURSE MY PURSE AND CELL PHONE ARE IN THE CAR, SO I HAVE TO LEAVE THE LOCKED CAR RUNNING WHILE I KNOCK ON NEIGHBORS DOORS TO CALL SOMEONE TO BRING ME A SPARE KEY TO MY HOUSE, SO I CAN GET THE SPARE KEY TO MY CAR. I HAVE NOT HAD THE LOCKS REPAIRED, BUT WHEN I TOOK MY CAR TO GEBHARDT VW IN BOULDER FOR OTHER REPAIRS, I WAS TOLD THE PROBLEM IS SO COMMON THAT THE MECHANICS ROLL THE WINDOWS DOWN WHENEVER A CAR COMES IN FOR SERVICE, TO MAKE SURE THEY WON'T GET LOCKED OUT. THE MECHANIC ACTUALLY HAD A BROKEN LOCK SITTING ON HIS DESK, AND SHOWED ME HOW THE LOCK WAS SUPPOSED TO WORK, BUT WHAT IT DOES INSTEAD. *TR

NHTSA ODI #10258503

154,000 miles · Jan 25, 2009
SeatsFire

THE HEATED SEAT ON THE PASSENGER SIDE OF OUR 2003 VW JETTA TDI GOT VERY HOT ON MY RIGHT LEG, I REACHED DOWN TO FEEL THE SEAT AND IT BURNT MY HAND. WE TURNED ON THE LIGHTS AND THE SEAT HAD A BURNED HOLE WITH SMOKE COMING OUT OF IT. HAD I BEEN WEARING MY COAT IT COULD HAVE CAUGHT FIRE BEFORE I FELT THE INTENSE HEAT. *TR

NHTSA ODI #10256241

66,413 miles · Jan 23, 2009
Electrical System

1/10/08 I HAD MY 2003 VW JETTA IN FOR SERVICE. I WAS TOLD THE IGNITION COIL #3 NEEDED TO BE REPLACED. 4/11/08 IGNITION COIL #1 NEEDED TO BE REPLACED. I FOUND THE RECALL ON YOUR WEB SITE AFTER THE APRIL PROBLEM. I WAS TOLD THAT MY CAR IS NOT PART OF THE RECALL, EVEN THOUGH IT STATES 2003 JETTA. ON 12/4/08 I HAD TO REPLACE IGNIT…

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1/10/08 I HAD MY 2003 VW JETTA IN FOR SERVICE. I WAS TOLD THE IGNITION COIL #3 NEEDED TO BE REPLACED. 4/11/08 IGNITION COIL #1 NEEDED TO BE REPLACED. I FOUND THE RECALL ON YOUR WEB SITE AFTER THE APRIL PROBLEM. I WAS TOLD THAT MY CAR IS NOT PART OF THE RECALL, EVEN THOUGH IT STATES 2003 JETTA. ON 12/4/08 I HAD TO REPLACE IGNITION COIL #4 AND ON 1/21/09 ANOTHER WHICH ALSO INCLUDED THE LAST TWO. I CONTACTED VOLKSWAGEN OF AMERICA, INC AND WAS ONCE AGAIN TOLD THAT MY 2003 JETTA WAS NOT INCLUDED IN THE RECALL. *TR

NHTSA ODI #10256088

Official recalls

2

18V406000 · Air Bags:frontal:driver Side:inflator Module

Jun 13, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

DP05004 · Engine Stalling

Opened Aug 11, 2005 · Closed Dec 8, 2005

Status: closed (inferred from source dates) · Electrical System:ignition:module

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE04081 · Inadvertent SIDE-AIRBAG Deployment

Opened Dec 16, 2004 · Closed Apr 1, 2005

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA04010 · Driver Side Front Seat Overheats

Opened Mar 30, 2004 · Closed Oct 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.

PE03052 · Driver Seat Overheats/burns

Opened Nov 19, 2003 · Closed Mar 30, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.