2015 Toyota RAV4

The contact owns a 2015 Toyota Rav4. The contact stated that the radio was inoperable. The contact stated that the gauges failed to properly operate. While driving 65 MPH, the vehicle lost power steering functionality. Additionally, the rearview camera image was reversed before becoming inoperable. The ABS, AWD, and engine warning lights were illuminated. The vehicle was taken to an independent mechanic, and an undisclosed fuse was replaced. The mechanic made the contact aware of NHTSA Campaign Number: 15V144000 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and scheduled an appointment with the dealer for the recall repair of NHTSA Campaign Number: 23V734000 (Electrical System). The failure mileage was approximately 189,000.

November 20,2025 I was driving my 2015 Toyota Rav-4….Turning into my driveway and Suddenly a light on the dashboard came on…An emblem with the Steering 🛞 Wheel and Exclamation ❗️ point came on…I was glad that I was at a safe place and called Toyota dealership service department…I was told that it was something to do with the Power Steering Electrical System…That I shouldn’t drive the vehicle but take it to the dealer…I asked if there was a recall and I was told that there wasn’t a recall…I checked several places on Google and it showed several recalls for this particular vehicle and issue…The dealership advised me that there’s no recall for my vehicle…I’m not understanding…I have my Rav-4 that I’m afraid to drive and don’t know what to do at this point…

While driving a 2015 Toyota Rav4 (w/AWD) the vehicle's steering wheel started to shake and the vehicle lost acceleration. The check engine, AWD, and traction (trac) control lights illuminated. After pulling the vehicle over I tried calling AAA. After about 30 minutes, the warning lights went out. I decided to try to drive it home. After about 5 miles the same thing happened. However, after slowing down the problem went away. I called a Toyota dealer and requested a recall service (to fix the power steering assist). They scheduled the appointment and I dropped the vehicle off. When the vehicle was ready I discovered that they only performed the recall for the battery terminal. They informed me that there was no other recall for my VIN number. This problem should be on recall as I've researched and discovered many other complaints similar to mine. These situations like mine, and many others, are safety issues and could easily lead to injury and/or death.

There is an intermittent loss of the electric power steering assist. The car can't be steered during this loss of power, leading to an extremely high risk of a crash. Toyota issued a recall for the 2015 RAV4 for this exact problem, but they did not include my car's VIN in the recall. The problem has not been confirmed, as Toyota informed me that this could only be done at my expense. The vehicle or component has not been inspected for this problem. There have not been any warning lamps, but it's very obvious while driving that the power steering has failed.

The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, and the vehicle failed to respond to the direction that the steering wheel was turned. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 80,000.

The contact owns a 2015 Toyota Rav4. The contact stated while driving 50-55 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The contact was able to pull to the side of the road by using physical strength to steer the vehicle. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where the failure was linked to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 118,000.

The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH, the power steering warning light appeared on the instrument panel as the power steering assist failed to operate as needed. The contact used excessive force to steer the vehicle to the side of the road. The contact called a friend for assistance but once the friend arrived, the warning light had disappeared, and the vehicle was driven back to the residence. Several days later, the same failure returned while driving at 30 MPH. The vehicle was driven to the dealer where the vehicle was diagnosed with a defective steering shaft. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.

The electronic power steering in my vehicle has been acting difficult for approximately 3 weeks now. I had new tires, front end alignment, inspection of the rack and pinion and tie rods done thinking this was the issue. This did not help. The steering column makes a clicking noise when I turn the wheel while stopped like 2 pieces of plastic are rubbing together. The steering feels like it is fighting me while I’m trying to turn the wheel or even while I am going straight no matter at what speed. When making a turn I can remove my hands from the steering wheel and the wheel and tires will stay in that position and not correct itself. Overall, no matter what speed I am traveling (either at a red light or driving) there feels like a failure in the electronic power steering motor like something is fighting the wheels alignment, the steering wheel and the power steering motor. It feels like it’s an Indy car steering wheels needing complete resistance to keep the vehicle straight. I brought this to an independent mechanic that inspected everything and said it sounds like the NHTSA campaign: 15V144000 and that I should have Toyota look at it. I just came back from DCH Wappingers Falls Toyota in NY and they wouldn’t even look at it and stated my VIN is not covered. I was told they don’t get paid for looking at something and they hardly get paid for recall issues. And, if I spoke to the service manager, she would tell me the same. I immediately called Toyota directly and opened a case and have the email proof. Toyota manufacturer representative told me the same thing and said “even though it sounds like the same recall, I’d have to pay out of pocket to she it fixed and hope to get refunded later.” To let me leave the dealership with this issue knowing I’m a single father with 2 kids is horrible. This issue needs to be looked at and I don’t know who to look at it or the money to fix it. I don’t know if I can download a video of this occurring. Please let me know.

The contact owns a 2015 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the contact to lose control of the vehicle. Additionally, several unknown warning lights were illuminated. The contact stated that the failure occurred intermittently while turning. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was made aware of the failure. The failure mileage was 115,000.