2004 Toyota RAV4

TL*THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT HER TWO REAR WINDOWS SHATTERED SPONTANEOUSLY. ON ONE OCCASION, THE CONTACT HAD JUST TURNED OFF THE VEHICLE AND THE WINDOW JUST POPPED, SHATTERED, AND EXPLODED. THE SECOND TIME, THE CONTACT HAD JUST GOTTEN INTO THE VEHICLE AND CLOSED THE DRIVER DOOR WHEN THE REAR WINDOW DRIVER SIDE ALSO POPPED, SHATTERED, AND EXPLODED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE CONTACT NOTIFIED TOYOTA HEADQUARTERS AND THEY REFERRED HER TO A LOCAL DEALER. SHE ATTEMPTED TO CONTACT TOYOTA, BUT THEY HAVE NOT RETURNED HER CALLS. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 73,000 AND FAILURE MILEAGE WAS 70,000.

TL* - THE CONTACT CALLED REGARDING A 2004 TOYOTA RAV4. THE CONTACT WAS TRAVELING AT APPROXIMATELY 35 MPH AND ANOTHER A VEHICLE REAR ENDED THE CONTACT'S VEHICLE. IT WAS BADLY DAMAGED, AND SO WAS THE OTHER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. THE CONTACT HAD THE SEAT BELT ON . THE FAILURE MILEAGE WAS 100,000. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED AWAY. THE CONTACT HAD PICTURES OF THE VEHICLE. A POLICE REPORT WAS TAKEN. *AK

AUTOMATIC TRANSMISSION SHIFT CABLE BROKEN WHILE SELECTING TO PARK, THIS VEHICLE COULD ROLL FORWARD OR BACKWARD UPON RELEASING THE BRAKE. IF IN CASE THE CABLE BROKEN WITHOUT KNOWING WHILE CRUISING I HAVE NO OPTION TO DOWNSHIFT IN CASE OF EMERGENCY ON A DOWNHILL ROAD OR BRAKE SYSTEM FAILURE. I'VE REPLACED THE PART AT A COST OF $196.00 + LABOR. *NM

DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED IN A SAFETY SEAT, THE CHILD'S LEFT THUMB BECAME TRAPPED INSIDE THE SLOT FOR A REMOVABLE CUP HOLDER THAT ATTACHED TO THE SEAT. THE CONTACT ATTEMPTED TO REMOVE THE OCCUPANT'S FINGER FROM THE SLOT, BUT AFTER SEVERAL ATTEMPTS THE THUMB COULD NOT BE REMOVED. THE CHILD INSIDE THE SEAT WAS TRANSPORTED TO A LOCAL HOSPITAL WHERE THE SAFETY SEAT WAS LITERALLY CUT OFF OF THE OCCUPANT'S THUMB. MINOR INJURIES WERE SUSTAINED. THE CHILD SAFETY SEAT WAS A COSCO ALPHA OMEGA, MODEL # 22-151-BLA; DATE OF MANUFACTURE WAS NOV. 14, 2005. THE MANUFACTURER WAS NOTIFIED.

WHILE SITTING IN MY DRIVEWAY DURING MY LUNCH HOUR, 1310 HOURS, THE WINDSHIELD CRACKED. THE CRACK STARTS AT THE TOP PASSENGER SIDE, COMES AND AT ALMOST THE MIDDLE OF THE PASSENGER SIDE, CURVES TOWARDS THE DRIVER'S SIDE. CAR IS 2 1/2 YEARS OLD. CAR WAS TAKEN FOR SERVICE THE NEXT DAY. TOYOTA REFUSES REPLACE THE WINDSHIELD. FOUR SERVICE TECH'S SAID THEY SEE NO ROCK CHIPS, AND SAID THE CRACK IS DUE TO FACTORY FAILURE. HOWEVER, ON THE SERVICE REPORT, IT'S WRITTEN THAT CRACK IS DUE TO HEAT. I LIVE IN EUREKA, CALIFORNIA, ON THE COAST, WHERE THE HIGH MIGHT BE 63 DEGREES IF WE ARE LUCKY! *JB

THE VEHICLE WAS PARKED WITH ALL WINDOWS DOWN, HEARD A LOUD NOISE LOOKED BACK TO SEE THE REAR DOOR WINDOW SHATTER COMPLETELY. UPON INSPECTION, THERE WAS NO SIGN OF ANY FOREIGN OBJECTS INSIDE OR OUTSIDE THE VEHICLE. THE WINDOW PULLED AWAY ABOUT 3/4 INCH ON BOTH EDGES, IT BOWED OUTWARDS AND THERE WAS A RECTANGULAR OPENING IN THE GLASS ABOUT 6 INCHES WIDE BY 2 INCHES HIGH. THE LOCAL DEALER CONCURRED THAT IT WAS NOT A NORMAL REACTION TO THE GLASS BEING HIT BY AN OBJECT BUT SAID NO INCIDENTS HAVE BEEN REPORTED THEREFORE WILL NOT PAY FOR THE COST OF THE GLASS. *JB