2004 Toyota RAV4

ON DEC.6,2009, MY RAV4 OVERHEATED AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE LOCAL DEALER THE NEXT DAY AND THE DIAGNOSIS WAS THAT THE HEAD GASKET HAD BLOWN. THE COURSE OF ACTION WAS TO GRIND THE VALVES AND REPLACE. WHEN THIS WAS ATTEMPTED, 4 BOLTS THAT ATTACH TO THE ENGINE COULD NOT BE SECURED. THE ONLY OPTION WAS A NEW/REBUILT ENGINE. THE COST -$3700. I HAVE LEARNED THAT OTHER 2004 RAV OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS AND TOYOTA WILL NOT STAND BEHIND THEIR PRODUCT AND REPLACE THE DEFECTIVE PARTS NOR HELP WITH LABOR COSTS. I HAVE CONTACTED THEIR CALIFORNIA CUSTOMER SERVICE CENTER AND WAS TOLD THEY COULD DO NOTHING BECAUSE I WAS NO LONGER PROTECTED BY A WARRANTY. IN ADDITION TO TAKING OVER 5 WEEKS TO REACH THIS CONCLUSION, MY CAR IS STILL NOT REPAIRED AS I PONDER WHAT I SHOULD DO. CUSTOMER SATISFACTION APPEARS NOT TO BE A MAJOR CONCERN OF LOCAL DEALER NOR TOYOTA CORPORATE. *TR

2004 RAV4. ACCELERATOR HAS BECOME ERRATIC IN THE LAST 3 MONTHS. CAR WILL LEAP AHEAD WITH VIRTUALLY NO PRESSURE ON PEDAL. ONLY DOES IT OCCASIONALLY. PEDAL IS MOUNTED QUITE HIGH, ABOVE THE BRAKE PEDAL, AND CANNOT CONTACT FLOOR MATS. WHILE PULLING INTO A RIGHT ANGLE PARKING SPOT AT LOW SPEED AND WITH FOOT ON BRAKE, VEHICLE SUDDENLY SURGED AHEAD. I WAS ONLY 5 FEET FROM A BRICK WALL AND COULD NOT RESPOND QUICKLY ENOUGH TO BRAKE THE VEHICLE. IMPACT WITH WALL PLASTER (ABOUT 1 FOOT WIDE) CRUSHED THE BUMPER, GRILL AND BUCKLED THE HOOD. APPARENTLY SPEED WAS NOT GREAT AND THE AIRBAGS DID NOT DEPLOY BUT SEATBELTS CAUSED CHEST INJURY TO BOTH MY PASSENGER AND MYSELF. PERHAPS FORTUNATE THAT THE WALL WAS SO CLOSE OR MY PASSENGER AND MYSELF MIGHT HAVE BEEN MORE SERIOUSLY INJURED. WILL BE TRADING THIS CAR IN AS SOON AS IT IS REPAIRED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE DRIVING 35 MPH HIS VEHICLE ACCELERATED TO A HIGH SPEED, AND WOULD NOT DECELERATE. CONSEQUENTLY HE CRASHED INTO A POLE. SHE SUSTAINED MULTIPLE INJURIES AND WAS HOSPITALIZED .THE POLICE WERE STILL CONDUCTING AN INVESTIGATION, AND A REPORT WILL BE AVAILABLE IF NECESSARY. THE VEHICLE WAS TOWED TO AN IMPOUND. THE TOYOTA MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 80,000.

ON JUNE 1, 2009 I WAS DRIVING MY 2004 TOYOTA RAV4 WITH 121K MILES WHEN ALL OF A SUDDEN THE TEMPERATURE GAUGE WENT HOT, THE CHECK ENGINE LIGHT & VSC TRAC LIGHT CAME ON. DISCOVERED COOLANT LEVEL WAS LOW. TOOK TO DEALER NEXT MORNING WHO QUOTED ME A "HEAD GASKET" REPAIR FOR $1500 OUT OF POCKET BECAUSE WARRANTY EXPIRED. AFTER A MONTH OF NOT DRIVING IT (TO COME UP WITH FUNDS FOR REPAIR), I RETURNED TO DEALER ON JULY 1, 2009. DEALER ADVISED AFTER TAKING IT APART THAT THE HEAD GASKET WAS LEAKING AND THE BOLTS WERE "STRIPPED" AND I ALSO NEEDED A NEW ENGINE BLOCK WHICH WOULD RUN ABOUT $6,000+. I HAD NEVER HAD ANY OTHER PROBLEMS WITH MY VEHICLE UNTIL THIS INCIDENT & COMPLETED GENERAL MAINTENANCE REGULARLY. DEALER CALLED TOYOTA WARRANTY WHO AGREED TO PAY FOR ENGINE BLOCK (PARTS & LABOR FOR EVERYTHING BELOW THE HEAD) BUT THAT I STILL HAD TO PAY THE ORIGINAL QUOTE OF $1500 FOR THE HEAD GASKET, WATER PUMP & S BELT. I HAVE FOUND SEVERAL COMPLAINTS WITH SAME EXACT PROBLEM, OBVIOUSLY SINCE TOYOTA AGREED TO PAY FOR PART OF THIS THEY KNOW SOMETHING IS DEFECTIVE BUT WILL NOT MAKE A RECALL. I FEEL THEY OWE ME THE HEAD GASKET REPAIR AS WELL SINCE IT IS ALL PART OF THE SAME PROBLEM AND WILL FILE A PRODUCT COMPLAINT WITH TOYOTA. *TR

CAR WAS SERVICED MAY 28, 2009, THEN DRIVEN ACROSS COUNTRY, FROM NEW YORK STATE. ABOUT TWO HOURS OUTSIDE OF AUSTIN, TEXAS, THE CAR BEGAN TO OVERHEAT, WAS FOUND TO BE COMPLETELY EMPTY OF COOLANT. CAR BROUGHT TO TOYOTA DEALERSHIP WHERE NO RADIATOR OR OTHER COOLING SYSTEM LEAKS WERE DETECTED, BUT THE HEAD GASKET WAS BLOWN. WHEN THEY TORE DOWN THE ENGINE TO REPLACE THE HEAD GASKET, THEY STATED THAT "THE BOLTS ARE STRIPPED" AND NOW THE ENGINE HAD TO BE REPLACED -- AT A COST OF $7000 +. THE MECHANIC STATED THAT HE HAD SEEN OTHER TOYOTAS WITH THIS PROBLEM AND THERE MIGHT BE A TSB OUT ON IT -- BUT IT WAS PAST WARRANTY AND SO WERE "STUCK". NO ONE CAN EXPLAIN WHY THE BOLTS WOULD HAVE SPONTANEOUSLY "STRIPPED". THE CAR HAS BEEN SITTING AT THE DEALERSHIP FOR THREE WEEKS WHILE WE TRY TO FIGURE OUT WHAT TO DO WITH IT. THE HEAD MECHANIC SAYS IT ISN'T WORTH ANYTHING BUT HE'LL TAKE IT OFF OUR HANDS FOR THE COST OF THE PARTIAL REPAIR BILL ($600). WE'RE NOT GETTING THE STRAIGHT STORY, TOYOTA REFUSES TO COVER THE REPAIR, BUT THERE ARE POSTINGS ALL OVER THE INTERNET WITH VERY SIMILAR STORIES, INCLUDING THAT TOYOTA HAS SELECTIVELY "PARTICIPATED" IN THE REPAIRS. THERE IS NO TSB FOR THIS CAR APPARENTLY -- BUT THERE ARE FOR CARS WITH THE SAME ENGINE. *TR

HEAD GASKET ON THE 2004 TOYOTA RAV4. I TOOK MY CAR IN FOR SCHEDULED MAINTENANCE INCLUDING CHANGING FRONT BRAKE PADS, AN ALIGNMENT AND OIL CHANGE. WITHIN A WEEK OF THIS VISIT MY HEAT WOULDN'T WORK, TOOK IT BACK, WAS RECHECKED AND ADVISED THERE WAS NOTHING WRONG. WITHIN A WEEK AFTER THIS VISIT IT STARTED TO SMOKE, TOOK IT BACK AND WAS ADVISED THAT I HAD A LEAK, NEEDED A NEW WATERPUMP. TOOK IT FOR A SECOND OPINION AND DECIDED TO TAKE IT BACK TO MY DEALERSHIP. THEY BROKE DOWN THE ENGINE AND ESSENTIALLY ADVISED ME THAT THE THREADS ON MY HEAD GASKET FELL AND APART IN THE ENGINE BLOCK AND WAS ADVISED TO CALL TOYOTA TO SEE THEY WOULD HELP WITH THE COST. I'VE HEARD THIS IS A RECURRING PROBLEM WITH THE HEAD GASKETS USED IN SOME TOYOTA MODELS. I BOUGHT MY CAR BRAND NEW AND ONLY HAD 86,000 MILES ON IT BEFORE IT WAS DECLARED A TOTAL LOSS UNLESS I WANTED TO PAY $6,000 TO HAVE IT REPAIRED. THERE WAS A RECALL I FOUND ONLINE DESCRIBING THE SAME PROBLEM BUT IT WAS FOR AN OLDER VERSION OF THIS CAR. I BELIEVE THAT THEY ARE PRODUCING THE SAME DEFECTIVE HEAD GASKETS AND LEAVING THEIR CUSTOMERS TO ABSORB THE COST. THIS IS TRULY UNFAIR AND IN OUR CURRENT ECONOMY, I AM FORCED TO BUY A CAR FOR SOMETHING THAT COULD BEEN PREVENTED IF THEY WERE MAKING QUALITY AND RELIABLE HEAD GASKETS FOR ALL THEIR CARS. *TR

TIRE PRESSURE LIGHT IS ALWAYS LIT...EVEN WITH FULL TIRE PRESSURE. NOW AT 151K MILES, THE VSC TRAC, TRAC OFF AND CHECK ENGINE LIGHT ARE ON. NOTHING SEEMS TO BE WRONG AND BULLETIN BOARDS SHOW PEOPLE SPENDING A LOT OF MONEY AT DEALERSHIP ONLY TO HAVE IT COME ON AGAIN. I WILL NOT GO THAT ROUTE, AND WILL TRY TO TURN IT OFF AS IT SEEMS THAT IT IS A GLITCH. WANT TO REPORT IN THE HOPES THAT TOYOTA WILL FIX/RECALL. I LOVE MY RAV4 AND WANT TO BUY ANOTHER ONE WHEN THIS ONE IS TOO OLD TO DRIVE, BUT DON'T WANT TO HAVE ELECTRICAL PROBLEMS. *TR