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2009 Toyota Matrix

Owner reports · Recalls · Investigations

More warning signs than most Matrix years

Owner complaints for the 2009 Toyota Matrix are substantially higher than the model-year median of 70.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Matrix years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

114 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports1 fire reports18 injury reports

What owners actually said

192 reports
11,100 miles · Feb 28, 2010
Vehicle Speed Control

I HAVE A 2009 TOYOTA MATRIX. I PURCHASED IT IN NOVEMBER OF 2008. IN OCTOBER OF 2009 THE CAR HAD ROUGHLY 7,000 MILES ON IT. I EXPERIENCED MY FIRST INCIDENT OF UNINTENDED ACCELERATION. I DROVE UP A HILL TO A STOP SIGN AND AS I BRAKED THE CAR LURCHED FORWARD. I PUT BOTH FEET ON THE BRAKE AND PUT THE CAR IN NEUTRAL. I THOUGHT THAT…

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I HAVE A 2009 TOYOTA MATRIX. I PURCHASED IT IN NOVEMBER OF 2008. IN OCTOBER OF 2009 THE CAR HAD ROUGHLY 7,000 MILES ON IT. I EXPERIENCED MY FIRST INCIDENT OF UNINTENDED ACCELERATION. I DROVE UP A HILL TO A STOP SIGN AND AS I BRAKED THE CAR LURCHED FORWARD. I PUT BOTH FEET ON THE BRAKE AND PUT THE CAR IN NEUTRAL. I THOUGHT THAT I MIGHT HAVE SOME HOW HAD MY FOOT ON THE GAS, SO I DID NOT THINK IT WAS A SERIOUS CONCERN. HOWEVER, I HAD TWO MORE SIMILAR INCIDENTS IN THE FOLLOWING MONTHS. BOTH PULLING UP TO STOP SIGNS. BOTH TIMES I HEARD THE ENGINE START TO ACCELERATE AND WAS ABLE TO CONTROL IT. WHEN I HEARD ABOUT THE TOYOTA RECALL I IMMEDIATELY CALLED AND HAD MY CAR SERVICED. THE TOYOTA DEALER DID RECALL WORK ON MY BRAKES AND GAS PEDAL ON FEBRUARY 10TH, 2010. ON FEBRUARY 26TH, I WAS DRIVING ABOUT 5 MPH IN A PARKING AREA WITH MY SON. I PUT MY FOOT ON THE BRAKE AND I FELT THE CAR PUSH FORWARD. I PUT MY OTHER FOOT ON THE BRAKE AS WELL. MY SON SAID "ITS DOING IT AGAIN MOM!" I PUT IT IN NEUTRAL AND WE BOTH HEARD THE ENGINE WIND OUT LIKE I HAD PUSHED THE GAS PEDAL TO THE FLOOR. THIS OBVIOUSLY MEANS THE RECALL "FIX" ISN'T WORKING! I CONTACTED MY DEALER AND AM GETTING A LOANER CAR. I AM VERY CONCERNED WHAT THIS MEANS IN TERMS OF FUTURE SAFETY AND MY MONETARY INVESTMENT IN THIS CAR. *TR

NHTSA ODI #10315028

42,000 miles · Feb 24, 2010
Vehicle Speed ControlCrash

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. HE STATED THAT WHILE DRIVING 25 MPH THE VEHICLE ACCELERATED WITHOUT A WARNING WHEN HE APPLIED THE BRAKES AND HIT A TELEPHONE POLE. THE VEHICLE HAS FRONT END DAMAGE AND THERE WERE NO INJURIES. THERE IS NO POLICE REPORT AVAILABLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP WHERE THEY …

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TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. HE STATED THAT WHILE DRIVING 25 MPH THE VEHICLE ACCELERATED WITHOUT A WARNING WHEN HE APPLIED THE BRAKES AND HIT A TELEPHONE POLE. THE VEHICLE HAS FRONT END DAMAGE AND THERE WERE NO INJURIES. THERE IS NO POLICE REPORT AVAILABLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP WHERE THEY ARE INVESTIGATING THE CAUSE OF THE ACCELERATION. THERE HAVE BEEN NO REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 42000.

NHTSA ODI #10313692

29,000 miles · Feb 23, 2010
SteeringCrashInjury

AT 12:30 P.M. I WAS HEADING NORTH ON OH-25 IN BOWLING GREEN, OHIO. MY CAR BEGAN SHAKING, BUT I WAS NOT OVERLY CONCERNED AS WE OFTEN HAVE WINDY DAYS. I TURNED RIGHT ONTO OH-582 AND BECAME SLIGHTLY MORE CONCERNED WHEN THE SHAKING IN THE CABIN DID NOT CEASE. I NOTICED THAT THE CAR DID NOT SHAKE BELOW ABOUT 45 MPH BUT AGAIN ATTRIBUT…

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AT 12:30 P.M. I WAS HEADING NORTH ON OH-25 IN BOWLING GREEN, OHIO. MY CAR BEGAN SHAKING, BUT I WAS NOT OVERLY CONCERNED AS WE OFTEN HAVE WINDY DAYS. I TURNED RIGHT ONTO OH-582 AND BECAME SLIGHTLY MORE CONCERNED WHEN THE SHAKING IN THE CABIN DID NOT CEASE. I NOTICED THAT THE CAR DID NOT SHAKE BELOW ABOUT 45 MPH BUT AGAIN ATTRIBUTED THE SHAKING I EXPERIENCED TO MY CAR FIGHTING AGAINST WINDS. I TURNED LEFT ONTO I-75 N AND ACCELERATED TO MERGE WITH TRAFFIC. AFTER MERGING SAFELY INTO THE RIGHT-HAND LANE, I CONTINUED ACCELERATING UNTIL I REACHED 55-60 MPH AND MERGED INTO THE LEFT HAND LANE. SHORTLY, I REACHED 65 MPH. WHEN THE SHAKING, WHICH I HAD SUPPOSED TO BE DUE TO STRONG WINDS, DID NOT CEASE, I ATTEMPTED TO DECELERATE. I PRESSED LIGHTLY ON THE BRAKES TO BEGIN A SLOW DECELERATION, WITH THE INTENTION OF MERGING INTO THE RIGHT HAND LANE AND PUTTING ON MY HAZARD LIGHTS UNTIL I COULD COME TO A SAFE PLACE TO PULL OVER. INSTEAD, WHEN I BEGAN TO PUT LIGHT PRESSURE ON THE BRAKES, THE CAR VEERED UNEXPECTEDLY TO THE LEFT. SURPRISED, BUT NOT OVERLY ALARMED, I LET OFF THE BRAKES AND ATTEMPTED TO CORRECT THE TRAJECTORY OF THE VEHICLE, WHICH I DID NOT JUDGE TO BE A DIFFICULT MANEUVER. INSTEAD OF COMING BACK INTO THE MIDDLE OF THE LANE AS EXPECTED, THE CAR OVERCORRECTED AND SPUN PERPENDICULAR TO THE FOLLOWING TRAFFIC AND THE SEMI BESIDE ME IN THE RIGHT HAND LANE. THE CAR THEN SLID TOWARD THE SEMI, PARTIALLY UNDER THE BED OF THE TRUCK AND AS MY CAR SLOWED, THE FRONT RIGHT END OF THE CAR MADE CONTACT WITH THE BACK LEFT WHEELS OF THE TRUCK. ON IMPACT, THE FORCE OF IMPACT PUSHED MY CAR BACK OUT THROUGH THE LEFT-HAND LANE AND INTO THE GRASSY MEDIAN WHERE IT CAME TO A HALT. *TR

NHTSA ODI #10313421

18,900 miles · Feb 21, 2010
Vehicle Speed Control

2009 TOYOTA MATRIX. VEHICLE SURGES FORWARD WHEN SHIFTING FROM PARK TO DRIVE, ALSO WHEN SHIFTING INTO REVERSE. IT HAPPENS SPORADICALLY. HERRIN-GEAR TOYOTA, JACKSON MS SAYS THIS IS A DIFFERENT ISSUE FROM THE STICKING GAS PEDAL, THIS WAS APPROX ONE MONTH AGO. THEY HAVE FINISHED RECALL WORK FOR STICKING PEDAL BUT HAVE NOT ADDRESSED …

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2009 TOYOTA MATRIX. VEHICLE SURGES FORWARD WHEN SHIFTING FROM PARK TO DRIVE, ALSO WHEN SHIFTING INTO REVERSE. IT HAPPENS SPORADICALLY. HERRIN-GEAR TOYOTA, JACKSON MS SAYS THIS IS A DIFFERENT ISSUE FROM THE STICKING GAS PEDAL, THIS WAS APPROX ONE MONTH AGO. THEY HAVE FINISHED RECALL WORK FOR STICKING PEDAL BUT HAVE NOT ADDRESSED THE SURGING PROBLEM. *TR

NHTSA ODI #10312557

11,721 miles · Feb 19, 2010
Steering

WHILE DRIVING TO AND FROM WORK I HAVE EXPERIENCED A PROBLEM WITH THE STEERING OF MY 2009 TOYOTA MATRIX. THIS GENERALLY HAPPENS WHEN I AM DRIVING ON THE HIGHWAY GOING OVER 40 MPH. THE CAR WILL SUDDENLY VEER AND I HAVE TO COMPENSATE BY STEERING IN THE OPPOSITE DIRECTION TO BRING IT BACK ONTO THE ROAD. AT FIRST I THOUGHT IT WAS THE…

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WHILE DRIVING TO AND FROM WORK I HAVE EXPERIENCED A PROBLEM WITH THE STEERING OF MY 2009 TOYOTA MATRIX. THIS GENERALLY HAPPENS WHEN I AM DRIVING ON THE HIGHWAY GOING OVER 40 MPH. THE CAR WILL SUDDENLY VEER AND I HAVE TO COMPENSATE BY STEERING IN THE OPPOSITE DIRECTION TO BRING IT BACK ONTO THE ROAD. AT FIRST I THOUGHT IT WAS THE WIND BLOWING MY CAR TO THE SIDE BUT EVEN ON CALM DAYS IT HAS HAPPENED. I HAVE HAD OTHER PEOPLE DRIVE MY CAR WHO HAVE HAD IT HAPPEN TO THEM. IT DOES NOT HAPPEN EVER DAY BUT AT LEAST ONCE OR TWICE A WEEK I EXPERIENCE THE PROBLEM. *TR

NHTSA ODI #10311993

Mileage unknown · Feb 18, 2010
Engine And Engine Cooling

EXHAUST FUMES IN 2009 TOYOTA MATRIX. LEAKAGE IS ESPECIALLY APPARENT AFTER WIDE-OPEN-THROTTLE (WOT) ACCELERATION. THE NOX EMISSIONS FORMED DURING WOT CAN BE SMELLED IN THE CAR. UNDER OTHER OPERATING MODS, THE FUMES ARE LESS NOTICEABLE OR NOT NOTICEABLE. THIS IS AN ONGOING PROBLEM; SO "INCIDENT DATE" BELOW IS TODAY'S DATE. *T…

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EXHAUST FUMES IN 2009 TOYOTA MATRIX. LEAKAGE IS ESPECIALLY APPARENT AFTER WIDE-OPEN-THROTTLE (WOT) ACCELERATION. THE NOX EMISSIONS FORMED DURING WOT CAN BE SMELLED IN THE CAR. UNDER OTHER OPERATING MODS, THE FUMES ARE LESS NOTICEABLE OR NOT NOTICEABLE. THIS IS AN ONGOING PROBLEM; SO "INCIDENT DATE" BELOW IS TODAY'S DATE. *TR

NHTSA ODI #10311824

15,230 miles · Feb 18, 2010
Steering

ON SEPT 9 2009, I WAS ON MY WAY TO LAS VEGAS NEVADA IN MY 2009 TOYOTA MATRIX SPORT AND NOTICED WHEN I EXCEEDED ALITTLE OVER THE SPEED OF 65 MY CAR BEGAN TO SWERVE SIDE TO SIDE NEARLY LOOKING LIKE I'M ABOUT TO SIDE SWIPE THE CAR IN THE NEXT LANE OVER..AND THIS IS NOT THE ONLY TIME THIS HAS HAPPENED A FEW MORE TIMES ON MY WAY TO W…

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ON SEPT 9 2009, I WAS ON MY WAY TO LAS VEGAS NEVADA IN MY 2009 TOYOTA MATRIX SPORT AND NOTICED WHEN I EXCEEDED ALITTLE OVER THE SPEED OF 65 MY CAR BEGAN TO SWERVE SIDE TO SIDE NEARLY LOOKING LIKE I'M ABOUT TO SIDE SWIPE THE CAR IN THE NEXT LANE OVER..AND THIS IS NOT THE ONLY TIME THIS HAS HAPPENED A FEW MORE TIMES ON MY WAY TO WORK. AND I HAVE TAKEN MY CAR TO TOYOTA AND THEY KEPT ON TRYING TO CONVINCE ME THAT I NEED NEW TIRES AND I NEED ALIGNMENT DONE, SO REALLY THEY DIDN'T TO ANYTHING FOR ME MY CAR IS STILL NEW AND I DIDN'T NEED TIRES AT ALL I STILL HAD ALOT OF TIRE TREAD, AND IF YOU LOOKED AT THE TIRES YOU WOULD NOTICE I WAS BURNING NOTHING BUT SHOULDER WERE GOING SINCE I GOT IT. SO I'VE BEEN VERY UNHAPPY WITH TOYOTA THEY HAVEN'T DON'T ANYTHING TO MAKE ME HAPPEN BUT JUST WANT TO TRY AND CHARGE ME FOR SO MANY "SERVICES" THAT MY CAR "NEED". :( VERY SAD THAT I BOUGHT A TOYOTA, I THINK I SHOULD HAVE GOTTEN A FORD. *TR

NHTSA ODI #10311658

7,000 miles · Feb 17, 2010
SteeringCrash

BOUGHT 2009 TOYOTA MATRIX IN SEPT. 2009... HAVE EXPERIENCED BOTH GAS PEDAL ISSUES AND STEERING ISSUES. GAS PEDAL ISSUE HAS BEEN "FIXED". IN REGARDS TO THE STEERING ISSUE, I HAVE NOTICED THAT WHEN I WAS DRIVING AT SPEEDS OVER 35MPH IT DOES PULL TO THE RIGHT AND FEELS LIKE THE CAR IS BEING PUSHED BY WIND, MY DAUGHTER & HUSBAND AL…

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BOUGHT 2009 TOYOTA MATRIX IN SEPT. 2009... HAVE EXPERIENCED BOTH GAS PEDAL ISSUES AND STEERING ISSUES. GAS PEDAL ISSUE HAS BEEN "FIXED". IN REGARDS TO THE STEERING ISSUE, I HAVE NOTICED THAT WHEN I WAS DRIVING AT SPEEDS OVER 35MPH IT DOES PULL TO THE RIGHT AND FEELS LIKE THE CAR IS BEING PUSHED BY WIND, MY DAUGHTER & HUSBAND ALSO EXPERIENCED THIS WHILE DRIVING THE CAR. I DID NOT REPORT THE STEERING ISSUE TO ANYONE BECAUSE I DID NOT KNOW IT WAS A DEFECT, THIS IS THE FIRST TOYOTA I HAVE OWNED AND THOUGHT IT WAS A TOYOTA THING. ALSO, I WAS INVOLVED IN AN ACCIDENT IN NOV. 2009 IN THE TOYOTA MATRIX, I AM UNSURE OF WHETHER THE GAS PEDAL ISSUE MAY HAVE PLAYED A ROLE IN THAT INCIDENT. I DO NOT OWN THIS CAR NOW, I TRADED IT IN ON ANOTHER VEHICLE. *TR

NHTSA ODI #10311271

10,873 miles · Feb 17, 2010
Steering

WHEN YOU'RE DRIVING THE CAR UNEXPECTEDLY PULLS TO THE LEFT OR THE RIGHT THEN WHEN TRYING TO CORRECT THE STEERING OVER CORRECTS THUS JERKING THE CAR IN WHICH EVER DIRECTION YOU ARE TRYING TO CORRECT. THIS ACTION OCCURS EVERY DAY. WE HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERSHIP SERVICE DEPARTMENTS, AT ONE WE WERE TOLD THE FR…

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WHEN YOU'RE DRIVING THE CAR UNEXPECTEDLY PULLS TO THE LEFT OR THE RIGHT THEN WHEN TRYING TO CORRECT THE STEERING OVER CORRECTS THUS JERKING THE CAR IN WHICH EVER DIRECTION YOU ARE TRYING TO CORRECT. THIS ACTION OCCURS EVERY DAY. WE HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERSHIP SERVICE DEPARTMENTS, AT ONE WE WERE TOLD THE FRONT TIRES WERE SWAPPED AND AT THE OTHER THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE STEERING AND THAT WITHOUT A RECALL THERE WAS NOTHING THEY COULD OR WOULD DO TO FIX THE PROBLEM. *TR

NHTSA ODI #10311226

4,700 miles · Feb 13, 2010
Vehicle Speed ControlCrash

IN PARKING GARAGE AT PLACE OF EMPLOYMENT - AS I BEGAN TO PULL INTO A PARKING SPACE, THE CAR SUDDENLY ACCELERATED. I IMMEDIATELY HIT THE BRAKES WITH NO EFFECT. THE CAR CONTINUED TO ACCELERATE UNTIL IT HIT THE WALL OF THE GARAGE. TOYOTA DEALERSHIP REFUSED TO INSPECT THE VEHICLE UNTIL BODY DAMAGE IS REPAIRED. CURRENTLY WAITIN…

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IN PARKING GARAGE AT PLACE OF EMPLOYMENT - AS I BEGAN TO PULL INTO A PARKING SPACE, THE CAR SUDDENLY ACCELERATED. I IMMEDIATELY HIT THE BRAKES WITH NO EFFECT. THE CAR CONTINUED TO ACCELERATE UNTIL IT HIT THE WALL OF THE GARAGE. TOYOTA DEALERSHIP REFUSED TO INSPECT THE VEHICLE UNTIL BODY DAMAGE IS REPAIRED. CURRENTLY WAITING FOR A TOYOTA INSPECTOR TO MAKE AN APPOINTMENT TO INSPEC THE VEHICLE. *TR

NHTSA ODI #10310137

Official recalls

3

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

10V035000 · Equipment:other:labels

Feb 3, 2010

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

10V023000 · Vehicle Speed Control:accelerator Pedal

Jan 27, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.