2006 Toyota Matrix

The contact owns a 2006 Toyota Matrix. The contact received notification of NHTSA Campaign Number: 19V627000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

MY CLOCK STARTED GOING OUT. SOMETIMES IT WOULD BE ON AND OTHER TIMES IT WOULD GO OFF AND NOW IT TURNS ON AND OFF IN ITS OWN TIME FACTOR WHEN I AM DRIVNG AND THE CAR IS IN MOTION AND WHEN I AM STOPPED AT TRAFFIC LIGHTS.. I ASKED THE TOYOTA DEALER IF THEY COULD FIX MY CLOCK. I HAD THEM DO A DIAGNOSTIC TEST ON THE CLOCK WHICH COST AROUND $110 APPROX.. THEY SAID THEY COULD FIX MY CLOCK FOR $416.31 AND THAT IS WAS CONNECTED TO MY AIR BAGS. MY TOYOTA DEALER SAID THEY REPLACED MY TAKATA AIRBAG ON THE FRONT PASSENGER SIDE ON 2-18-2016, AND TOLD ME THE OTHER AIRBAGS WERE NOT TAKATA. BUT I WONDERED IF MY CLOCK DOESN'T WORK AND IT'S TIED INTO MY AIRBAGS, IF I GET INTO A WRECK WILL MY AIRBAGS DEPLOY OR NOT DEPLOY BECASUSE I HAVEN'T FIXED MY CLOCK?

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MAY OF 2016 FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I JUST ARRANGED A 3RD APPOINTMENT TO HAVE REPAIRS ON MY TOYOTA MATRIX FOR MY SAFETY RECALL. I HAVE BEEN TOLD THAT THERE IS NO PART TO ACCOMPLISH THE REPAIRS TWICE NOW. MY NEXT APPT IS SET FOR THE END OF AUGUST AND I AM HOPING THAT THE PART WILL BE AVAILABLE! IT IS VERY DIFFICULT TO COMPLY WITH NOT HAVING A PASSENGER RIDE WITH ME. PLEASE ORDER AND DELIVER A SUITABLE PART TO THE OWINGS MILLS TOYOTA SERVICE CENTER.

INITIAL RECALL WAS ISSUED FOR CAR NEARLY 1 YEAR AGO TODAY. REMEDY WAS NOT AVAILABLE AT THE TIME. RECEIVED A NOTICE THAT THE PART WAS AVAILABLE AND REPLACEMENT COULD BE SCHEDULED APPROXIMATELY 2 MONTHS AGO BUT WAS INFORMED THE PART HAD TO BE ORDERED BY THE DEALER. FOLLOW UP CALL TODAY INDICATES THE PART IS STILL BACK ORDERED AND I AM UNABLE TO HAVE THE REPAIR DONE. THIS IS UNACCEPTABLE WHEN THE RECALL NOTICE INDICATES THAT A PASSENGER IN THE CAR COULD BE SERIOUSLY INJURED OR KILLED IN THE EVENT OF AN ACCIDENT. TOYOTA HAS NOT REMEDIED THE PROBLEM IN A YEAR, AND IS NOT MAKING SATISFACTORY PROGRESS IN OBTAINING THE PART OR SCHEDULING THE REPAIR.

"TAKATA RECALL" RECEIVED INTERIM NOTICE APPROX MAY 2015 RECEIVED REMIDY NOTICE MAY 2016 PURCHASED CAR NEW AND HAVE CONTACTED TOYOTA OF INVERGROVE HEIGHTS MN. SEVERAL TIMES ABOUT RECALL REPAIR, ONLY TO BE TOLD NO PARTS AVAILABLE! I AM AFRAID OF LIABILITY AND OR DEATH FROM DEPLOYED AIR BAGS TO BOTH DRIVER & PASSENGER. ALSO PAID OPTION FOR ADDITIONAL SIDE AIR BAG PACKAGE. WHEN CAN WE EXPECT RESOLVE AND WHY IS MY LIFE AND PASSENGERS OF LESS VALUE THAN THOSE IN PRIORITY STATES? WHY ARE NO FINES TO TAKATA OR THE VEHICLE MANUFACTURERS BEING INITIATED? WE OWNERS FEEL AS LIFE AND LIMB & VEHICLE VALUATION ARE AT RISK. IT SEEMS VOLKSWAGON DIESEL OWNERS ARE RECEIVING PREFERENTIAL ATTENTION AND POSSIBLE BUY BACKS, WHILE NOT AS RISK OF THE SAME EXPOSURE. TAKATA INDUSTRIES MAY GO BANKRUPT OR TOTALLY FAIL WITH NO RESOLVE FROM THEM OR AUTO MANUFACTURERS. LEAVING THE VEHICLE OWNERS OPEN TO DEATH, INJURY,LAWSUITS AND FINANCIAL LOSS OF VEHICLE VALUE. PLEASE HELP! PLEASE HELP!