2019 Toyota Highlander

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER AND CHUG, UNABLE TO ACCELERATE APPLYING GAS PEDAL, GETTING NO GAS, VEHICLE DIES OUT, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. THIRD TIME WAS YESTERDAY 8-8-19. LEFT WORK AND ABOUT 5-7 MINUTES INTO MY DRIVE, STARTED HESITATING, LOSING ALL DASH AND ELECTRICAL POWER AND WILL NOT ACCELERATE WHEN GAS PEDAL APPLIED, THEN STALLS OUT, UNABLE TO CONTROL THE STEERING WHEEL AGAIN! ALMOST GOT HIT THIS TIME, MAN BEHIND ME COMING FAST AND HAD TO SWERVE INTO LANE OVER TO MISS ME. THIS CAR IS GOING TO KILL ME OR SOMEONE BY CAUSING AN ACCIDENT IF THEY DO NOT GET IT FIXED RIGHT. AFTER THE SECOND STALL IT WAS TOWED INTO DEALERSHIP AND THEY WERE NOT SURE BUT SAID FUEL PRESSURE WAS READING 22 AND WAS SUPPOSED TO BE IN THE MID TO HIGH 50'S. THEY REPLACED THE FUEL PUMP AND IT DROVE OK FOR A LITTLE WHILE BUT I NOTICED THE AVERAGE FUEL MILEAGE GOING DOWN FROM AN APPROX IN CITY 19.1--20 TO 17.1-17.3. HAS NEVER BEEN SO LOW SO OBVIOUSLY THE STALLING AND THE REPLACING OR THE FUEL PUMP ARE NOT THE REAL ISSUE. FUEL ECONOMY GOING DOWN SINCE REPLACEMENT OF THE FUEL PUMP AND NOW ANOTHER DANGEROUS STALLING ISSUE. CAR IS AT TOYOTA DEALER NOW. THEY NEED TO DIVE MUCH DEEPER & RESOLVE THIS VERY DANGEROUS SAFETY ISSUE! I BOUGHT THIS CAR TO FEEL SAFE AND HAVE RELIABLE TRANSPORTATION AND HAVE NEITHER. IT REALLY SCARES ME. *DT*JB

THE ENTIRE VOICE GUIDANCE SYSTEM IS INOPERATIVE ON MY ONE WEEK OLD 2019 HIGHLANDER HYBRID PLATINUM. NO AUDIBLE VOICE OR BEEPS WITH NAVIGATION ASSIST, NO PHONE ASSIST,, NO EYES-FREE ASSIST, NO DRIVER ANNOUNCE TO REAR CABIN VOICE, NO ENTERTAINMENT SYSTEM VOICE ASSIST. THIS IS A SAFETY HAZARD ELIMINATING HANDS FREE DRIVING, AND NO NAVIGATION GUIDANCE. I WAS ON UNFAMILIAR ROADS IN THE DARK OF NIGHT, ALONE, UNABLE TO OPERATE NECESSARY EQUIPMENT WHICH PROVED TO BE UNRELIABLE. I JUST LEARNED THAT THIS ISSUE HAS BEEN KNOWN TO TOYOTA FOR SEVERAL MONTHS, YET NEW VEHICLES ARE DRIVEN AWAY FROM DEALERSHIPS BY UNSUSPECTING NEW OWNERS AFTER PAYING GOOD MONEY FOR A DEFECTIVE VEHICLE. DECEITFUL, UNETHICAL, AND UNSAFE! WHERE IS THE RECALL FOR THIS ISSUE? WHY ARE VEHICLES NOT FIXED BEFORE BEING SOLD AS NEW?

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT PUSHED THE IGNITION START BUTTON, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO OXMOOR TOYOTA (LOCATED AT 8003 SHELBYVILLE RD, LOUISVILLE, KY 40222, (502) 565-0086) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING ~30PMH ON A HOT AFTERNOON. NO OTHER CARS IN CLOSE PROXIMITY. NO TREES OVERHEAD OR OTHER DEBRIS FOUND THAT COULD HAVE TRIGGERED THE SHATTERING. THE NOISE SOUNDED LIKE AN EXPLOSION OVERHEAD. UPON INSPECTION, THE GLASS APPEARS TO HAVE EXPLODED OUTWARD AND LEFT A LARGE HOLE IN THE MIDDLE. LUCKILY, THE FABRIC PANEL BELOW THE GLASS WAS CLOSED, OTHERWISE THIS WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION SINCE THE GLASS IS NOT SAFETY GLASS. PER OUR TOYOTA DEALERSHIP, TOYOTA CORP WILL NOT COVER THIS ISSUE OR TAKE ANY RESPONSIBILITY FOR WHAT SEEMS TO BE A MANUFACTURING DEFECT (OR BAD DESIGN, AS THIS GLASS SHOULD BE SAFETY GLASS).

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT OPENED THE TAILGATE, ALL OF THE OTHER DOORS UNLOCKED. THE CONTACT DID NOT FEEL SAFE. THE VEHICLE WAS DRIVEN TO MALLOY TOYOTA (400 WEEMS LN, WINCHESTER, VA 22601, (540) 678-1791) TO BE DIAGNOSED, BUT THE TEST ONLY ACKNOWLEDGED THAT THE DRIVER'S DOOR UNLOCKED AND NOT THE OTHER DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT MALLOY TOYOTA; HOWEVER, THE DEALER STILL COULD NOT REPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 4,800.

SEVERE HESITATION WHEN GAS IS APPLIED, ESPECIALLY WHEN CROSSING HEAVY TRAFFIC AND INSTANT POWER/QUICK ACCELERATION NEEDED. ALSO NOTED WHEN GOING AROUND CORNERS, AFTER CAR HAS SLOWED DOWN BELOW 5 MPH TO MAKE THE CORNER. GAS IS APPLIED WITH HESITATION. NOTED MORE WHEN CAR IS AT A COMPLETE STAND STILL/MOVING AT SLOW SPEED THEN GAS APPLIED TO MOVE FORWARD. CAR DOES NOT MOVE/REACT INSTANTLY.

THE GPS SYSTEM DOES NOT PROVIDE VERBAL INSTRUCTIONS; ONLY VISUAL. THIS CAUSES THE DRIVER TO REMOVE HIS/HER EYES FROM THE ROAD AND LOOK FREQUENTLY AND MONITOR THE SCREEN. I HAVE VISITED THE DEALERSHIP NUMEROUS TIMES BUT THERE ARE UNABLE TO FIX THE ISSUE. THEY ACKNOWLEDGE THE ISSUE AND STATED THAT TOYOTA IS WORKING ON A WORK AROUND BUT NO ESTIMATE IS PROVIDED. I KNOW AT LEAST 5 OTHER HIGHLANDERS IN THE TAMPA BAY AREA ARE EXPERIENCING THIS BECAUSE WHEN I OPENED A CASE WITH WWW.TOYOTA.COM THE CASE OFFICER CALLED AND HE INFORMED ME OF THIS. I WAS TOLD YESTERDAY BY THE VICE PRESIDENT OF STADIUM TOYOTA THAT THIS ISSUE AFFECTS ALL 2019 HIGHLANDER LIMITED AND LIMITED PREMIUM MODELS. TOYOTA HAS KNOW OF THIS PROBLEM SINCE THE LAST WEEK IN DECEMBER 2018 AND YET HAS NOT IMPLEMENTED A RECALL OR ADVICE DOCUMENTS TO OWNERS.