2019 Toyota Highlander

The contact owns a 2019 Toyota Highlander equipped with Yokohama Tires, Tire Line: Geolandar HT-G056, Tire Size: 245/60/R18, DOT Number: TCCI2Y889. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the contact noticed that the rear seats were vibrating. The contact also noticed that the rear tires were sliding. The vehicle was taken to the dealer, where the dealer performed a diagnostic test. The dealer inspected the rear suspension and rear springs. The dealer performed an alignment and balanced the tires. The contact was informed that the failure was due to defective rear tires. The contact had purchased the tires from Town Fair Tires. In addition, the contact stated that it was the second time the brand of tires was purchased, and the tires were defective. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

NOT a tire issue, TPMS issue, had 2 replaced due to corrosion and slow leaks. These came with a certified used vehicle. Mettalic stems and NitroFill. From Dealer IRA toy of Danvers Mass. 245/60R18 tires. There was no tire damage Dash light came on before driving. TPMs sensors were replaced 6 months apart. The other 2 are still on the car and holding air for now. High cost for replacement With new style rubber stems. Not warranted but should be before they snap off on Road and cause accident. Manual says if catastrophic fail TPMs dash may not Light. Toyota should replace metal with new rubber non-corroding stems and sensors. Tire are important and the safety devices to check this should be of better safety Than the item being monitored.

Goodyear Reliant All-Season 245/60R18 105V All-Season Tire [XXX] going to Orlando, FL on [XXX]. Speed about 72MPH. A bunch of motorcycles were passing us and thought sudden sound was their engines. Car begin to shake hard to control. Pulled over side and saw side wall had separated from main body of tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DUELER H/L 422 ECOPIA, TIRE SIZE: P245/60/R18 TIRES, DOT NUMBER (NOT PROVIDED). THE CONTACT STATED THAT THE TREADWEAR ON THE ORIGINAL TIRES WERE WEARING AT AN ALARMING RATE. THE CONTACT STATED THAT WHILE DRIVING ON WET SURFACES, THE TIRES PERFORMED LIKE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO INSPECTED THE TREADWEAR AND QUOTED THE TREADWEAR AT 7/32NDS WHEN THEY SHOULD BE REPLACED AT 4/32NDS. THE CONTACT CALLED THE TIRE MANUFACTURER AND WAS INFORMED THAT WARRANTY COVERAGE FOR THE TIRES WERE NOT COVERED BY THE TIRE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE WARRANTY ONLY COVERED TIRE DEFECTS. THE VEHICLE WAS TAKEN TO A BRIDGESTONE TIRE SHOP AND IT WAS STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT PLACED A SECOND CALL TO THE MANUFACTURER AND INFORMED THE REPRESENTATIVE WHAT THE BRIDGESTONE TIRE SHOP STATED. THE TIRE MANUFACTURER REFUSED TO PROVIDE ASSISTANCE BECAUSE THE TIRES WERE THE ORIGINAL EQUIPMENT. THE VEHICLE MANUFACTURER REFERRED THE CONTACT TO THE DEALER. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000.