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2019 Toyota Highlander

Owner reports · Recalls · Investigations

More warning signs than most Highlander years

Owner complaints for the 2019 Toyota Highlander are substantially higher than the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

140 reports with mileage · 340 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 194 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports1 fire reports12 injury reports

What owners actually said

480 reports
Mileage unknown · Feb 14, 2024
Forward Collision Avoidance

I was using the adaptive cruise control on I-68 in Western Maryland. I was in the fast lane (on the far left of three uphill lanes). A dump truck was in the center lane going well below the speed limit. The road curved to the left at the point where I got up to the dump truck. There was no one in front of me in my outside la…

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I was using the adaptive cruise control on I-68 in Western Maryland. I was in the fast lane (on the far left of three uphill lanes). A dump truck was in the center lane going well below the speed limit. The road curved to the left at the point where I got up to the dump truck. There was no one in front of me in my outside lane. My car sensed the presence and speed of the dump truck and slowed me abruptly. There was considerable risk to me and to the driver of a white pick-up truck that was behind me, and who was also driving at passing speed. We were both going approximately 75 mph when my car slowed--a slowing that does not display brake lights. The cruise control has not been inspected. It is the default setting on ignition. I routinely disable it, opting for regular cruise, each time I use it, but the potential is always there for me and for other owners. If there was any sort of warning (I don't remember) it would have been inadequate to prevent an accident. The alertness of the pick-up truck driver saved us both a collision.

NHTSA ODI #11571972

Mileage unknown · Feb 14, 2024
Power Train

The engine can be turned off while the shift (automatic) lever is not in Park. If the driver does not realize the failure to put the lever in Park, the car can roll freely. My car is available for inspection, but I was given to believe by Toyota service that this is a standard feature on all 2019 Highlanders. Safety is continu…

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The engine can be turned off while the shift (automatic) lever is not in Park. If the driver does not realize the failure to put the lever in Park, the car can roll freely. My car is available for inspection, but I was given to believe by Toyota service that this is a standard feature on all 2019 Highlanders. Safety is continually at risk because the car can roll and cause injury to an exiting passenger, another car, or a pedestrian. The car has not been inspected for this since Toyota does not believe this is a problem. There is a warning lamp triangle ! but no sound. The message says "Shift to P before exiting vehicle" . While proper parking is my responsibility, I have not seen the in any other type of vehicle in which I have ridden or driven, Honda, GMC, Chevrolet, Dodge Aspen--all owned and driven by me. This is an ongoing "condition", not an "incident".

NHTSA ODI #11571969

Mileage unknown · Feb 14, 2024
Steering

Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem inves…

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Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.

NHTSA ODI #11571966

Mileage unknown · Feb 7, 2024
Power Train

Took the vehicle twice to Toyota to check on console vibration originating from possible drivetrain (normally in cold weather). This was done under extended warranty. Also had transmission fluid replaced. Service department noticed fluid low even though there was no transmission leak. Service department couldn't duplicate is…

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Took the vehicle twice to Toyota to check on console vibration originating from possible drivetrain (normally in cold weather). This was done under extended warranty. Also had transmission fluid replaced. Service department noticed fluid low even though there was no transmission leak. Service department couldn't duplicate issue but failed to attempt start of vehicle in early mornings as requested. About 10K miles after last attempt to get issue fixed, the transmission failed with no caution, no warning and no error codes. Symptoms included little to zero acceleration from a dead stop and inability to accelerate to higher speeds when necessary (main safety issue). Eventually, vehicle was not able to accelerate. This vehicle does have the 8-speed AT Transmission that lawsuits are being filed against.

NHTSA ODI #11570644

Mileage unknown · Jan 31, 2024
Fuel/propulsion System

lost power 3 times - each time making a left hand turn at low speed -Nov.23 2023 -- Dec. 20 2023 & Jan, 30 2024 Groove Toyota checked vehicle out on Dec.21 2023 couldn't find problem - took it to Groove Toyota again on Jan. 31 2024 - told to make another appointment to allow full day of testing - safety concern for family an…

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lost power 3 times - each time making a left hand turn at low speed -Nov.23 2023 -- Dec. 20 2023 & Jan, 30 2024 Groove Toyota checked vehicle out on Dec.21 2023 couldn't find problem - took it to Groove Toyota again on Jan. 31 2024 - told to make another appointment to allow full day of testing - safety concern for family and other traffic - no warning prior to loss of power

NHTSA ODI #11569087

Mileage unknown · Jan 27, 2024
Unknown Or OtherInjury

The SOS system is malfunctioning and causing an earsplitting screech on the 2019 Toyota Highlander Platinum. This occurs around every third time when the car starts and is damaging my hearing and my kids' hearing. This is well documented on the Toyota Nation forum and Reddit. Toyotanation: [XXX] : [XXX] Here is a video of it o…

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The SOS system is malfunctioning and causing an earsplitting screech on the 2019 Toyota Highlander Platinum. This occurs around every third time when the car starts and is damaging my hearing and my kids' hearing. This is well documented on the Toyota Nation forum and Reddit. Toyotanation: [XXX] : [XXX] Here is a video of it occurring on someone else's vehicle: [XXX] "Toyota service technician at our local dealership heard the loud sound when servicing the vehicle. They talked to Toyota and they said: "TAS agent stated there has been multiple cases of the DCM causing this concern, and the repair is to replace the DCM or disable it." Toyota is charging consumers for this factory defect. Please make Toyota address this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11568192

Mileage unknown · Dec 22, 2023
Fuel/propulsion System

Driving on 495 N Beltway car started stalling and then suddenly stopped accelerating/decelerating while engine was running. Almost was rear ended by fast moving traffic. Carefully glided to the shoulder and called Tow Tuck Incident on 12/18/2023

NHTSA ODI #11561541

Mileage unknown · Dec 18, 2023
Electrical System

When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes once.

NHTSA ODI #11560619

Mileage unknown · Dec 15, 2023
Unknown Or Other

We believe the problem is in the SOS system. This is an intermittent problem that occurs about every 5 to 15 starts. At start-up, an ear piercing scream/screech comes from somewhere in the front speakers and lasts about 2 to 5 seconds. At times the scream is so loud that it leaves a ringing in your ears. We are very concerned ab…

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We believe the problem is in the SOS system. This is an intermittent problem that occurs about every 5 to 15 starts. At start-up, an ear piercing scream/screech comes from somewhere in the front speakers and lasts about 2 to 5 seconds. At times the scream is so loud that it leaves a ringing in your ears. We are very concerned about our grandkids riding in this vehicle. This problem needs to be addressed, it’s not going away and it’s making it different to drive.

NHTSA ODI #11560276

Mileage unknown · Nov 28, 2023
Electrical System

When I start my 2019 Highlander there is a loud screech that startles you and makes you jump out of your seat. It’s a very loud feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens very often but intermittently, and when it doesn't happen the SOS button only fl…

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When I start my 2019 Highlander there is a loud screech that startles you and makes you jump out of your seat. It’s a very loud feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens very often but intermittently, and when it doesn't happen the SOS button only flashes red/green once. This happened after the SOS trial service had expired. I called the SOS service and they told us to talk to the dealership. There needs to be a recall of the SOS module or whatever is causing this.

NHTSA ODI #11557349

Official recalls

3

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

20V012000 · Fuel System, Gasoline:delivery:fuel Pump

Jan 13, 2020

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

19V244000 · Equipment:other:labels

Mar 27, 2019

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.