2019 Toyota Highlander

LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.

ON 2 SEPARATE OCCASIONS, WE HAVE HAD ISSUES WITH THE CAR SHUTTING DOWN. THE FIRST TIME, WE HAD TO TOW IT TO TOYOTA AT THE DEALERSHIPS ADVICE. THE SECOND TIME WAS ON THE 465 AROUND INDIANAPOLIS WHEN MY WIFE HAD TO SLAM ON BRAKES TO AVOID A LAST MINUTE CAR STOPPAGE AND THE CAR COMPLETELY SHUT DOWN FOR 6 MINUTES CAUSING MY WIFE AND DAUGHTER TO BE IN VERY UNSAFE CONDITIONS. IN BOTH CASES, THE DEALERSHIPS TOLD US THAT THE TESTS SHOWED THE CAR HAD NO FULL SHUT DOWNS WHICH IS NOT ACCURATE. I AM REPORTING THIS BECAUSE AND I AM NERVOUS ABOUT MY FAMILY'S SAFETY AND OTHERS SAFETY.

2019 TOYOTA HIGHLANDER HYBRID. TODAY EXACTLY ONE YEAR FROM PURCHASE IT STALLED ON A BUSY PUBLIC ROADWAY FOR THE 4TH TIME. WITH THE 4 INCIDENTS IN JUNE, JULY, & SEPT 2020, THE CAR, WITHOUT WARNING 1."POWERED DOWN" ALMOST IMMEDIATELY TO A DANGEROUS SLOW POINT WITH NO ACCELERATION IN RESPONSE TO PRESSING GAS PEDAL IN THE FOLLOWING LOCATIONS: A HIGH TRAFFIC MAJOR URBAN BRIDGE(40MPH); INTERSTATE HIGHWAY(75MPH); COMING INTO BUSY CITY INTERSECTION(5 -10MPH); COUNTRY HIGHWAY (45MPH) 2.POWER STEERING WAS SLOW AND DIFFICULT. 3.MASTER WARNING LIGHT ACTIVATED. AUDIBLE TONE/CONSTANT BEEPING ACTIVATED. "HYBRID SYSTEM MALFUNCTION., PULL OVER TO SAFETY, CALL DEALER, CHECK ENGINE, PCS" , AND MULTIPLE OTHER WARNINGS. 4.WITHIN MOMENTS THE CAR COMPLETELY DIED (BEFORE I COULD SEEK LEGAL AND/OR SAFE PARKING.) SAFE PARKING REQUIRED MULTIPLE ATTEMPTS. IN JULY (ILLINOIS) THE CAR REQUIRED TOWING OFF VERY BUSY INTERSTATE HIGHWAY. ASSESSED AS "NO ISSUES". WITHIN ONE HOUR A MINI-SERIES OF SPUTTERING, CHOKING, STALLINGS IN CITY INTERSECTION, DEALERSHIP THEN KEPT OUR VEHICLE OVERNIGHT. MORE LENGTHY DIAGNOSTICS "THREW" FUEL CODES. BAD GASOLINE? TODAY CAR SHOULD HAVE BEEN TOWED BUT TOYOTA ROADSIDE ASSISTANCE DENIED MY VIN & PHONE# EXISTED IN THEIR DATABASE. HOME DEALERSHIP CONFIRMS I AM, WITHOUT DOUBT, IN DATABASE. DURING HOUR+WAIT FOR ASSISTANCE, DASH CLEARED OF ALL WARNINGS W/ IGNITION. HOME DEALERSHIP ADVISED DRIVING TO CLOSEST DEALERSHIP.5 MILES. MY CAR CURRENTLY SITS IN A MISSOURI TOY. DEALERSHIP W/ FUEL PUMP SUSPECT. I WAS TOLD REPAIRS COULD TAKE UP TO A WEEK. 97 FUEL PUMPS CURRENTLY BACK ORDERED IN PARTS SYSTEM. 20,500 MILES/ALL SERVICE PLAN REQUIREMENTS MET PROMPTLY. I HAVE ALL INSPECTION FORMS/SERVICE RECEIPTS. NO ABILITY TO UPLOAD DOCUMENTS NOW BUT WOULD LIKE TO BE CONTACTED BY NHTSA FOR MORE INFORMATION AND TO SHARE SERVICE DOCUMENTS.

MY VEHICLE WAS UNDER RECALL NO. 20V-012 SINCE MARCH OF THIS YEAR. I CALLED THE TOYOTA DEALERSHIP AT LEAST TWICE TO ASK ABOUT IT & WAS TOLD THERE WAS NO FIX FOR IT AT THE TIMES I INQUIRED. I WAS ALSO TOLD THAT I WOULD BE NOTIFIED WHEN A FIX WAS AVAILABLE. I NEVER RECEIVED A NOTICE. ON 9/15/20 I WAS MAKING A TURN OUT OF A PARKING LOT ONTO A CITY STREET WHEN THE CAR BEGAN HESITATING & MADE ONLY HALTING MOVEMENTS. IT WOULD NOT ACCELERATE BEYOND ABOUT 3-4 MPH. THE CHECK ENGINE WARNING LIGHT CAME ON ALONG WITH A LOW FUEL PRESSURE MESSAGE & A MESSAGE TO TAKE THE CAR TO A DEALER. FORTUNATELY, I WAS ABLE TO PUT ON THE HAZARD LIGHTS & SLOWLY LIMP INTO ANOTHER ENTRANCE TO THE PARKING LOT. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP NOTIFIED ME THE FOLLOWING DAY THAT THE PROBLEM WAS THE FAULTY FUEL PUMP THAT WAS UNDER RECALL & THEY JUST HAPPENED TO HAVE THE PARTS NEEDED FOR REPAIR. GREAT. GLAD TO HAVE THE VEHICLE FIXED. MY QUESTION IS...WHY DIDN'T I EVER GET A NOTICE THAT A SOLUTION TO THE PROBLEM WAS AVAILABLE? IT WOULD HAVE BE NICE TO AVOID THE HAZARDOUS EVENT THAT OCCURRED. I HOPE THAT TOYOTA WILL STEP UP TO THE PLATE & NOTIFY OTHER OWNERS OF THIS VEHICLE THAT THEY ARE ABLE TO HAVE THE REPAIR DONE. PLUS, 6 MONTHS TO COME UP WITH A SOLUTION FOR A RECALL REPAIR SEEMS EXTRAORDINARY LONG.

GAS SPILLING AFTER FUEL PUMP RECALL*** EVER SINCE FUEL PUMP RECALL WAS DONE ON 08/15/2020, THE CAR IS LEAVING ME IN A DANGEROUS SITUATION WHEN I FILL MY GAS TANK IN THE GAS STATION AND IT'S SPILLING OUT GAS EVEN AFTER THE PUMP NOZZLE CUTS OFF. THIS HAPPENED TWICE ( ACTUALLY 3 TIMES) AND STARTED ONLY AFTER THIS RECALL WAS DONE. LAST NIGHT (9/6/2020) WHEN I WAS FILLING GAS IN A GAS STATION ABOUT 50 MILES FROM HOME, IT DID SPRAYOUT/SPILLED A LARGE AMOUNT OF GAS ( ALMOST HALF GALLON ) INTO THE GROUND LEAVING ME IN AN EXTREMELY DANGEROUS SITUATION. SO I DROVE BACK TO WHERE I LIVE AND WENT INTO A SONOCO TO CONFIRM THE ISSUE. THIS TIME THE GAS GOT SPILLED EVEN AFTER THE PUMP NOZZLE CUT OFF AND STOPPED PUMPING. ALMOST A QUARTER GALLON GAS SPILLED OUT. WHEN IT HAPPENED FOR THE FIRST TIME ON AUGUST 24TH (08/24/2020) WHEN I FILLED THE GAS FOR THE FIRST TIME AFTER THIS RECALL I DIDN'T QUITE REALIZE WHAT WAS GOING ON AND FOR SURE IT WAS MY CAR. AFTER FILLING THE GAS TANK IN THE GAS STATION I FELT MY SHOES WERE SLEEPY AND I COULD FEEL GAS ON THE GROUND. NEXT DAY MORNING I STARTED SMELLING GAS AND WENT TO SEE THE BACK OF THE CAR AND I COULD SEE SOME DROPS. APPARENTLY THAT WAS LIQUID GAS DROPPING OFF BEING THE TANK STILL FULL.

2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING LEXUS. WARNING IF YOU HAVE THE LANE DEPARTURE FEATURE (LDA) BE EXTRA CAREFU. IF THE LDA ACTIVATES AND YOURS IS ONE WITH THE LACK OF THROTTLE RESPONSE, IT MAY END UP MOVING YOU INTO ANOTHER LANE OR OFF THE ROADWAY.IT HAS HAPPENED TO ME. ACCCELRATER SHIFTED WAT DOWN AND ALMOST PUT ME IN ANOTHER LANE. LUCKILY NO OTHER VEHICLES PRESENT HOW MANY BODY BAGS WILL IT TAKE TO FORCE THE FEDS TO ACT? OH I FORGOT. THEY ARE NEEDED ELSE WHERE. TOYOTA WINS Y MORE LIKE A THUNDERSTORM. IF YOU BOTHER TO SCAN THIS FED WEB SITE YOU WILL SEE ALL TH ALL I KNOW IS TO THE CAR BUCKS, FAILS TO RESPOND TO NORMAL ACCELERATION, OR OVER DOWNSHIFTS. SO FAR I HAVEN'T TAKEN OUT ANY OTHER VHICLE ,PERSON, OR ME. IF YOUR VEHICLE IS EQUIPPED WITH THE LANE DEPARTURE FEATURE (LDA) WATCH OUT IF YOU TRYING TO ACCELERATE, MINE LDA ACTIVATED, AND ALMOST PUT ME IN ANOTHER LANE. LUCKLY THERE WASN'T ANOTHER ANOTHER CAR THERE. READ ALL THE SIMILAR COMPLAINTS ON THIS FEDERAL WEBSITE COVERING ALL MODELS OF THE TOYOTA BRAND (LEXUS INCLUDED) WITH THE 8 SPEED TRANSMISSION AND SEE NOTHING IS BEING DONE BY TOYOTA OR THE FEDS. I WONDER IF THE FEDS NEED A BODY BAG COUNT TO TAKE ACTION. OH I FORGOT THE BAGS ARE NEEDED ELSE WHERE AND TOYOTA WILL WIN.

ON TWO DIFFERENT OCCASIONS, 07/17/2020 AND 07/29/2020, MY VEHICLE CUT OFF/STALLED AFTER I HAVE ACCELERATED FROM A STOP LIGHT. AFTER I REACHED THE SPEED OF ABOUT 15 MPH AND THEN FOR NO APPARENT REASON THE ENGINE SHUT OFF FOR 3-4 SECONDS WHILE MY FOOT WAS STILL DEPRESSED ON THE ACCELERATOR. THEN JUST AS SUDDEN, THE ENGINES POWER COMES BACK ON AND JERKS ALL PASSENGERS BACK IN THEIR SEATS.I NEVER TOUCHED THE BRAKE DURING BOTH OCCURRENCES.THE BOTH TIMES IT HAPPENED I WAS ON A MULTI LANE CITY STREET.THE ISSUE HERE IS THAT BY MY VEHICLE STOPPING SUDDENLY WITHOUT APPLYING THE BRAKE MY BRAKE TAIL LIGHTS WILL NOT WARN THE DRIVER BEHIND ME, AND HE MAY IF HE IS NOT PAYING ATTENTION REAR END MY VEHICLE. THIS HAPPENED ON TWO