2021 Toyota Corolla

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I recently purchased a 2021 Toyota Corolla SE. After a few days the "Engine Maintenance Required - See Dealer" notification appeared. See as it was purchased very recently, I assumed this was the oil maintenance light, and reset it. Later that day, it came back, and I reset it a different method under the assumption I did it wrong. The next day it was back, and that is when I realized it must be something else. So I started doing some research and found lots of other people have had this same issue: 2020-21 Corolla, greater than 30k miles, usually less than 60k, and while the Check Engine Light *DOES NOT TURN ON* the car is throwing an error code: P268115 - Engine Coolant Bypass Valve. Sure enough, I have the codes pulled and I have that code showing up. So I took it to the local Toyota Dealership. They stated that the issue was not a warrantable, so I would likely have to pay out of pocket. After a slight fuss, they agreed to fix it as a "one-time goodwill gesture, performed in the interest of customer satisfaction..." So in the end, they did fix it; I did still have to pay for a diagnostic of the issue which is frustrating, especially since I was dead on in my analysis of the issue. To answer the guideline questions: Engine Coolant Bypass Valve Leaking engine coolant could cause the engine to overheat, which can lead to fires, not exactly ideal. It can also cause electrical shorts, leading to more issues. Yes. Lancaster Toyota confirmed the issue. Yes, Lancaster Toyota confirmed that the part was faulty. They appeared shortly after buying the car. There were no error lights like I'd expect, but there was the constantly appearing "Engine Maintenance Required - See Dealer" message which the Owner's Manual states is simply the 5000 mile Oil Change warning. Hidden behind this message is the error code P268115.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apparently my car's Engine Coolant Bypass Valve is broken and it's a common case with my car's model that's made after 2020. Seems like it there's a need a recall for such a thing since it's a defective part they knew about since my car was screaming at me for an engine maintenance. However, the check engine wasn't on. I went to Toyota at Elk Grove, CA and knew what the issue was pretty quick and charging me $700 to get it replaced. I feel like it's intentionally being handled poorly so they keep charging me 700 every few years to replace a $80 part. As well my story is very common with other customers of Toyota Cars made after 2020. I wanted to report this since that's potentially harmful to put out a car that could have engine problems easily. Especially it's a fairly newer car. Also, they have yet to replace the part for the known recall on this vehicle.

Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appreciate your help.

Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX] Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Maintenance Required message came on. Took the vehicle to the dealership and was told that it was the Cooling Bypass Valve. The service advisor said he knew what the problem was before even looking at the vehicle but still wanted to run a diagnostic and charge $800-$900 for the repair. I was told my vehicle was no longer under warranty.