2021 Toyota Corolla

When attempting to replace the rear glass at Safelite on 4/29/2026, the worker noticed rust on the headliner. Now the rear glass can't be replaced until a body shop replaces the rusted headliner. I began leasing this car in December 2020, and now I own it. Now I am driving with a plastic covering over the rear window, which poses a safety hazard.

I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.

While driving my car I noticed a sloshing noise like water, I thought it was a bottle of wiper fluid until I opened and closed my passenger rear door. The door was full of water, I looked it up online and found tips to loosen a plug on the bottom of the door to let the water drain out. I did this and it was pouring out of the door. I called for service, took the vehicle in, asked about damage to electrical inside the door like speakers and locking systems. The man explained due to the way the door is made IF any water got in it would not affect these systems. They advised the plugs can get full of debris and to loosen the plugs after heavy rain. This has now happened several times, I have to check all my doors and drain them after it rains. Note there are three plug holes, all have plugs so no water can freely drain on it's own.

While driving approx. 35-40 mph driver impacted front left side with a stop sign post . Causing very little body damage but completely ripped the control arm out of the sub frame which caused an unreasonable amount of other significant damages . The axle broke off at the transmission . These 3 parts alone costing almost 2500$ plus labor to repair. It ripped part of my bumper cover which had to be replaced and dented the fender which is being repaired . Had the cars subframe held up in what should have been a minor incident none of the other parts would have been affected the way the were. I had the car inspected and aligned at the Toyota dealership and was directed by two employees to file this complaint. They too felt the sub frame shouldn't have ripped apart like it did. Had I been involved in a collision with another car my car would have crumbled . Trading it in as soon as its repairs are complete . Scares me to think what would've happened if my child were with me.