2021 Toyota Corolla

On December 12, 2025, I was in a head on car accident in my 2021 Toyota Corolla nightshade. I was slammed into the steering wheel which caused injury. My car has over $14,000 worth of damage to the front yet my airbags did not deploy. I have taken my car to Toyota several times over the past few years and every time I’ve asked about a remedy for this recall I’ve been told there is no remedy as early as June or July 2025 I had to bring my car in for a manufacturer defect with the engine that Toyota fixed for free. I asked them about the recall on the airbags. They again told me there was no remedy.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that they were unable to unscrew the rear screws on the seat to remove the seat because the seat failed to move forward to access the rear screws. The dealer stated that the seat bracket had to be fractured and then replaced to be able to complete the recall repair. The manufacturer was made aware of the issue and was informed the contact that the dealer would charge more for the additional damage. The manufacturer opened a case. The failure mileage was 94,576. Parts distribution disconnect.

On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.

I was rear ended. During the impact, which was enough to accelerate my vehicle from 9 mph to 36 mph, the steering wheel came completely off of the car and hit me in the head. The steering wheel was in the back seat immediately following the impact and my vehicle was traveling at 36 mph with no way to steer out control it and no airbags in front of me in case of a secondary collision. This happened on a busy interstate with dozens of drivers endangered by my out of control vehicle. Traffic had slowed for construction and it was a miracle I wasn't further injured or caused injury to anyone else. Toyota sent an inspector to look over the vehicle, and it may still be available on the wrecker lot.