A crack appeared in my windshield on the passenger side. Ther is no damage from a rock and we haven’t had extreme temperature changes. It is growing and will soon be on the drivers side.
2021 Toyota Corolla
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2021 Toyota Corolla do not stand out strongly from the model-year median of 129.
About this comparison →How this year compares
Owner complaints by model year
Compare all Corolla years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 25 of 185 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
32 reportsThe rear back up camera continues to adhered road salt and sand debris that blocks the camera's ability to project a clear view in the dashboard monitor every winter season here in upstate New York from early November through last snow in Spring (April-May). I addressed with Toyota office ( I 800-331-4331) at least four times an…
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The rear back up camera continues to adhered road salt and sand debris that blocks the camera's ability to project a clear view in the dashboard monitor every winter season here in upstate New York from early November through last snow in Spring (April-May). I addressed with Toyota office ( I 800-331-4331) at least four times and told to go back to the area Toyota dealer as I previously had done that previous 3 years. I get strange looks as to why their going to resolve this safety concern as the maintenance manual on page 240 of the owner's manual states on right top page,: "If dirt or foreign matter ( such as drooletsz,snow, mud etc.) is adhering to the camera, it cannot transmit a clear image. In this case, flush with a large quantity of water and wipe the camera lens clean with a soft and wet cloth." This cleaning procedure doesn't work in subfreezing temperatures and only causes the water to freeze to this area of the rear hatch area and to the floor or driveway! This is a serious safety flaw having to rely on a dirty camera monitor when backing up which every time I leave my single lane driveway going directly to the avenue I reside. Besides with water and wet soft cloth leaving road grit debris on the camera will further risk to scratching up the view lense cover! So where's the safe solution to this repeated issue every winter now for the 3rd year?
I was parked in my parking space I reversed into the space. I left the car running in park to dispose of trash. When I come back to my car to retrieve my cell phone and key out of the ignition. When the car turned off, the car began to roll down as my space is at a slight decline and the result of this was me bumping into a moto…
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I was parked in my parking space I reversed into the space. I left the car running in park to dispose of trash. When I come back to my car to retrieve my cell phone and key out of the ignition. When the car turned off, the car began to roll down as my space is at a slight decline and the result of this was me bumping into a motorcycle who is parked directly across from my spot. I attempted to brake and I wasn’t able to steer as I had vehicles to my left and right and this happened in a distance of maybe 20-25 ft. The other party was notified no one was hurt but both my vehicle and his bike took damage. I have damage to my front grill because of this malfunction. This has never happened before but as this is a new car, this concerns me greatly and has been brought to Toyota’s attention. I wanted to file a complaint as I know others have my same vehicle and they may have had or might end up in the same situation as I was in. I believe it is the parking brake that was the issue.
Every thing is good
No problems
No problem
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited…
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When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right …
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While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
After bringing my 2021 Corolla into a certified mechanic that I personally trust is the most skilled and talented for Toyota brand, as a specialist for asian make vehicles. I was told that my unit was given a old battery despite the year of my vehicle. The safety of starting the engine was discovered 3 days ago. When I couldn't…
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After bringing my 2021 Corolla into a certified mechanic that I personally trust is the most skilled and talented for Toyota brand, as a specialist for asian make vehicles. I was told that my unit was given a old battery despite the year of my vehicle. The safety of starting the engine was discovered 3 days ago. When I couldn't start the Car. I brought it to mountain view auto mechanics, in mountain view, CA. The mechanic I spoke with visually scans the engine and said that everything was not tampered with, but requires a replacement battery, by the Toyota dealership; any of the locations. Because the car is a 2021 it falls in the category of standard brand new warranty. A diagnostic fee has been said by Toyota of Stevens creek of the amounts of 230.00$ to find the issue. Even though I in with in warranty. I work at Quiktrak inc. as Field Inspector/authorized inspector my id# is CNP995 I perform inspection audits for vehicles and vessels all in the northern areas of California. I am complaining about my vehicle being un-safe for long term use, because of contraindications of how my car is. For the record. I have not modified any thing that would void my vehicles basic warrenty. Nor the CA emissions warenty
WHEN I PARKED MY CAR THE MORNING ON MARCH 22, THE TEMPERATURE WAS AROUND 50F. THERE WAS NO WINDSHIELD CRACK AT THIS TIME. WHEN I WENT TO GET MY CAR IN THE AFTERNOON ON MARCH 22, A FOOT LONG CRACK HAD FORMED ON MY WINDSHIELD. THE TEMPERATURE AT THIS TIME WAS AROUND 70F. HAD THIS HAPPENED WHILE I DROVE, IT WOULD HAD BEE…
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WHEN I PARKED MY CAR THE MORNING ON MARCH 22, THE TEMPERATURE WAS AROUND 50F. THERE WAS NO WINDSHIELD CRACK AT THIS TIME. WHEN I WENT TO GET MY CAR IN THE AFTERNOON ON MARCH 22, A FOOT LONG CRACK HAD FORMED ON MY WINDSHIELD. THE TEMPERATURE AT THIS TIME WAS AROUND 70F. HAD THIS HAPPENED WHILE I DROVE, IT WOULD HAD BEEN A SAFETY HAZARD. A WINDSHIELD SHOULD NOT CRACK THIS FAST. A FOOT LONG ON THE FIRST DAY? THE CAR WASN'T EVEN MOVING WHEN THIS HAPPENED. IMAGINE HOW FAST THE CRACK WOULD CRACK IF THE CAR WAS MOVING. THE CAR HAD LESS THAN 500 MILES AND WAS LESS THAN A MONTH OLD WHEN THIS OCCURRED.
Official recalls
123V865000 · Air Bags:sensor:occupant Classification
Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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