2021 Toyota Corolla

The contact owns a 2021 Toyota Corolla. The contact stated that while his son was driving at 3 MPH, they were rear-ended by a BMW X5 and pushed forward, crashing into a Ford Explorer. No warning lights were illuminated. The contact stated that his son sustained injuries consisting of lacerations to his face and was taken to the hospital by ambulance, where medical attention was provided. There was no reported fire. A police report was filed, which indicated that the air bags deployed. The contact stated that the air bags did not deploy. The vehicle was towed to a towing lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 90,000.

On December 12, 2025, I was in a head on car accident in my 2021 Toyota Corolla nightshade. I was slammed into the steering wheel which caused injury. My car has over $14,000 worth of damage to the front yet my airbags did not deploy. I have taken my car to Toyota several times over the past few years and every time I’ve asked about a remedy for this recall I’ve been told there is no remedy as early as June or July 2025 I had to bring my car in for a manufacturer defect with the engine that Toyota fixed for free. I asked them about the recall on the airbags. They again told me there was no remedy.

I am filing this complaint regarding an unresolved safety recall affecting my 2021 Toyota Corolla. The recall involves the airbag ECU and has rendered the vehicle ineligible for rental on platforms like Turo. I purchased this vehicle specifically for rental income, and the recall has prevented me from listing it for over 14 months. Toyota has acknowledged the recall but has not provided a remedy or timeline for resolution. Their response offered no compensation or alternative solution. Based on comparable Turo listings in Frisco, Texas, I estimate monthly rental income of $810–$1,050, resulting in total lost income of approximately $11,340 to $14,700. I am requesting that NHTSA investigate the delay in remedy and consider enforcement action to ensure timely resolution and accountability.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

My vehicle was backed into while ì was inside of it in a parking lot. Due to my horn failing., I was unable to alert the other driver to see me. The clock spring is what failed the first time at 95k they replaced it. I'm now at 147k and it failed again . Now I'm discovering that if it does not work, there's an electrical circuit failure and that the airbag will not deploy if I get in an accident. This is a serious safety issue and I feel Toyota should be responsible for it for the life of the vehicle . A horn should never go out. Especially if it not working will keep my air bag from functioning properly . 850 out of my pocket is way steep. The replacement part lasted half as long as the original part did when I bought the car that to me seems like a faulty part this should be obvious and they should just fix the problem cuz I might have to just consult an attorney should they choose not to. The attached photo shows what happens when you can't beep your horn at somebody who's about to back into your car !!! my car still has not turned on any kind of warning lamp for the airbag or any kind of malfunction light, no warnings on my radio. I have noticed that my Lane departure warning seems to work intermittently along with the automatic high beams that like to flash my high beams in people's face for some unapparent reason which also seems like a safety issue. If I had to take my car to an inspection station it would not pass an inspection due to the horn not working ! You cannot take your child to the Department of Motor Vehicles and let them take their drive test if your horn does not work ! which happened to be my case !! Very disappointing to say the least especially when you've paid $30,000 for a car.

I was notified that my vehicle has had a recall on it due to the OCS Occupant Classification System sensors being improperly manufactured which could lead in appropriately identifying the front occupant's weight and failing to deploy airbags. This recall has been open since December of 2023 and I have been checking with my dealer on scheduling but up until last week have been told that they didn't have the parts for remedy. I have had several instances where sensor light has come on for airbag. I have been making people sit in the back seat only due to the heightened risk however this is limiting and impacts the ability to fully use the full seating in the vehicle.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.