2025 Toyota Camry Hybrid

On May 20, 2026, at approximately 14,600 miles, I discovered a stress fracture in the windshield of my 2025 Toyota Camry XSE immediately after going through an automated car wash. There were no prior warning signs, unusual sounds, or visible stress marks before the crack appeared. The crack originated at the driver's side edge where the glass meets the roofline at the bonded perimeter — a location inconsistent with road debris or external impact damage, which typically produces an impact point in the field of the glass rather than at the bonded edge. The crack extended downward approximately 5-7 inches in an arc pattern. There was no impact event. The crack appeared spontaneously under the mechanical stress of a standard automated car wash on a nearly new vehicle. The crack subsequently spread and created a reflective arc that directed sunlight directly into my eyes while driving, creating a significant safety hazard and impairing my ability to drive safely. I filed an insurance claim through Progressive and had the windshield replaced with OEM Toyota glass by Safelite on June 3, 2026. Note: Within 24 hours of OEM replacement, a second windshield failure occurred on June 4, 2026 while driving through Utah on I-70. This second failure suggests a potential systemic defect in Toyota Camry windshield glass rather than isolated external damage. A separate NHTSA complaint will be filed for this second incident once replacement documentation is complete.

While pulling out of my driveway, I heard a loud popping sound. Immediately afterward, there was a burning plastic-type odor. At that time, there were no visible signs of damage, no warning lights on the dashboard, and the vehicle appeared to be operating normally. Later that day, while driving, I noticed a shimmering effect in the bottom right corner of the windshield that caught my attention. Upon closer inspection, I realized that the windshield had cracked. It appeared that the earlier popping sound was caused by the initial crack, which was now beginning to spread. I took the vehicle to the dealership that same afternoon to have the issue documented. The technician on duty inspected the windshield, along with a sales advisor and my original salesperson, who was present at the time. The following day, I returned to the dealership, where the service director examined the windshield and found no evidence of impact damage. I was then instructed to bring the vehicle back for evaluation by an official manufacturer representative. After a visual inspection by the Toyota rep, I was informed that the damage would not be covered under warranty. This was over a month after I initially reported the issue and the crack had spread much further by that point. The windshield appears to have broken spontaneously, yet the manufacturer has declined to repair or replace it under warranty coverage. The damage came from the interior portion of the glass which seems like a manufacturing defect.

In multiple instances, the windshield has cracked and spread so quickly that the windshield requirement a replacement for it to be safe to drive. 2 times the cracks appeared with the no indication as to what may have caused them, and the other 2 times I could hear a rock chip, but could not see the rock. Any repair attempts to the windshield have resulted in failure and required a replacement instead. The cracks spread nearly instantly after the initial crack. I have replaced this 3 times so far, totaling around $2500 dollars in repairs. With the most recent crack, it has spread 6 inches within 20 minutes of the initial crack, and will likely require replacement for the car to be safe to drive. There must be some sort of issue with the glass build quality or structural integrity. I have had 4 cracked windshields in less than two years.

I am reporting a recurring safety defect involving the front bumper assembly on my brand-new Toyota Camry Hybrid. The front bumper repeatedly detaches, separates, and pulls away from the vehicle during normal driving conditions. This has occurred multiple times despite repeated repair attempts by the authorized Toyota dealership. Toyota and the dealership have acknowledged that this is a known issue affecting other vehicles and have admitted that there is currently no permanent repair remedy available. Despite this, the defect has been misclassified as “cosmetic,” which is inaccurate and unsafe. The bumper is a critical safety component designed to absorb and distribute crash forces. A bumper that is already detached or partially unsecured compromises crash force pathways and reduces occupant protection in the event of a collision. If an accident occurs, the bumper cannot perform its intended safety function, increasing the risk of injury. Additionally, I can hear air intrusion entering the vehicle through the front area where the bumper is separating, confirming that the vehicle’s exterior seal and structural integrity are compromised while driving. This vehicle has never been in an accident and is operated under normal conditions. A front bumper should not detach on a new vehicle. This is not a cosmetic concern it is a safety defect that places occupants at risk. I am requesting that NHTSA review this issue as a potential pattern defect and require Toyota to address it as a safety matter rather than mislabeling it to avoid corrective action.

1. The driver side door has a rattling sound when driving. It sounds like the door is not shutting all the way. Air/noise comes through. The noise is annoying when driving and I am concern that the door will open. This does not make me feel safe. 2. Windshield is fragile. Within a month of purchasing my Camry, my windshield cracked (passenger side). A couple months later I see another crack on the drivers side. I am afraid that it will shatter soon enough and cause me not to be able to drive safely on the road. 3. Paint is already chipping on the hood of my 2025 Camry.

Infotainment system glitching with green lines and blacking out when utilizing back up camera. Could cause potential safety concerns or accidents. Have video evidence, reported to Toyota, no remedies due to "No active recalls". No indication or symptoms prior to failure. First appeared on October 11, 2025, appeared again October 21, 2025.

I have own this car for 1 year and already placed the front windshield two both times a small crack/chip occurred on the passenger side with no known cause. The chip grew because of heat and resulting in me having to replace it. Additionally Safelite technicians also informed me that the glass is so thin they are unable to repair it and always results in a complete replacement. I also own a 2014 Toyota tundra and have never had to replace this windshield even when I can recall a large rock impacting the window on the highway. I believe Toyota has significant issues with this glass and should have to recall the windows and reimburse me for my expenses. There are other incidents where dealerships have replaced them for free acknowledging there is a problem.