2025 Toyota Camry Hybrid

On March 2, 2026, the airbag warning light and seat belt warning light suddenly illuminated on my vehicle’s dashboard. This issue is extremely concerning, as it directly affects critical safety systems designed to protect occupants in the event of a crash. I immediately took the vehicle to an authorized Toyota dealership for inspection. However, the dealership refused to repair the issue under the manufacturer’s warranty, claiming that the problem was caused by “physical damage.” I strongly dispute this claim, as no accident, impact, or misuse occurred that could justify such damage. As a result, I was pressured into paying for the repair out of pocket, despite this being a brand-new vehicle and a clear safety-related malfunction. I also contacted Toyota Motor North America to escalate the issue. Unfortunately, they declined to provide assistance or override the dealership’s decision, leaving me without proper support. I believe this situation raises serious safety concerns that may affect not only my vehicle but potentially other vehicles of the same model. A malfunction involving the airbag and seat belt systems could significantly increase the risk of injury or death in the event of an accident. For this reason, I respectfully request that the NHTSA: •Investigate this issue for potential defects in the 2025 Toyota Camry •Determine whether a recall or further safety action is necessary •Review the manufacturer’s and dealership’s handling of this safety concern That dealership was Hudson Toyota service centre which is located in jersey city New Jersey ,07305. I am submitting this complaint in the interest of public safety and to prevent potential harm to other drivers. Thank you for your attention to this serious matter.

B-Pillar that houses drivers side seatbelt has a persistent rattling noise. I am afraid that something is loose inside and seatbelt will fail. A bolt, screw or washer sounds loose inside. It has been repaired 2 times. Taken back to dealership 3 times since first 2 repairs but Toyota claims unable to replicate. The seatbelt does not tight across my torso when I brake. Videos of defect have been provided. Active repair case with Gulf States Toyota. Claims manager Andre has called Northshore Toyota to attempt assist with repair. Headliner or glass panoramic sunroof is loose and rattling. It has been repaired 2 times. Taken back to dealership 3 times since first 2 repairs but Toyota claims unable to replicate. The box that houses lighting buttons above back seat and one speaker above driver's head is rattling and loose. I do not know if it is the glass above headliner causing the rattling. Glass may break while driving over bumps if it is not properly secured or air sealed. Passenger and driver's seat have defective lumbar components inside. Causes a safety distraction to driver. When vehicle stops or starts it hits or bumps driver or passenger. This is a documented defect of 2025 Camrys.

Front Bumper Fitment Issue: The front bumper clips fail to secure the bumper properly, causing a noticeable gap between the bumper and the body, particularly around the headlight and fender. Despite visiting my local dealer today (10-11-2025), they have confirmed that this is a known issue, but no permanent solution has been provided. The bumper misalignment negatively impacts the aesthetic quality and structural integrity of the vehicle. This problem has been reported by multiple 2025 Camry owners and persists even after the bumper is replaced. It is evident upon delivery and has not been fixed by Toyota or the dealership to date. Rear Seatbelt Warning Malfunction: I experienced a malfunction with the rear seatbelt warning system. The warning alert activated while the vehicle is in motion, falsely indicating that an unbuckled passenger is in the backseat, even when the rear seats are empty. At my dealership visit in August, I was told that this was a normal characteristic of the vehicle, triggered when rear doors are opened or closed without the seatbelt being clicked in. However, this explanation does not account for the behavior I am experiencing, where the warning is erroneously triggered while the vehicle is moving. This malfunction undermines the reliability of Toyota's safety systems, and I request that Toyota investigate it thoroughly. I would also appreciate guidance on how to disable or adjust the rear seatbelt reminder in the meantime, if that is a viable solution.

The Camry that I bought produced the dash warning message "SRS airbag system malfunction". The dealer in Madison WI examined it and isolated the failure to the passenger side rear sealtbelt sensor. The dealership has held the vehicle for 4 weeks as of today, Oct 18, 2024 and the service dept update states the replacement part isn't expected for another 4 weeks. Obviously I am irritated to not have a quality vehicle to drive after spending nearly $40K. I am officially alerting nhtsa of this problem, Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)