2025 Toyota Camry Hybrid

The contact owns a 2025 Toyota Camry. The contact stated that the vehicle software had been hacked. While driving with the adaptive cruise control activated, the vehicle erroneously accelerated. Additionally, while operating the vehicle, the infotainment center erroneously connected to the Apple CarPlay and Amazon Music services, and the message "Roads may be Icy - Drive with Care" was displayed, even though the temperature was 85 degrees. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 100.

About a minute after the car is turned off (i.e. when in park and the push-button start is turned off), a warning on the heads up display will appear that reads “Low Battery Turn Power OFF.” It is unknown what causes this issue, but the vehicle has already been taken for maintenance once for this issue, and is reoccurring again less than a month after the initial problematic battery was fully replaced. There is no indication as to what is causing this issue, but maintenance had seen this issue several times before in 2025 Camry models.

The contact owns a 2025 Toyota Camry. The contact stated that while driving at an undisclosed speed at nighttime, the vehicle failed to detect a nearby vehicle, the interior lights failed to illuminate, and the high-beam headlight failed to illuminate as intended. An unknown message associated with the Blind Spot Monitoring system. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because the warranty had expired. Upon further investigation, the contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.

The vehicle has encountered repeated hybrid system and battery-related issues. Symptoms have included stalling, sudden loss of power, hybrid warning messages, charging/battery malfunction warnings, electrical system irregularities, and unsafe driving behavior. The exact root cause is currently UNKNOWN. However, based on the recurring issues and vehicle behavior, the concern appears related to the hybrid battery and/or associated electrical systems. The condition has affected the vehicle’s reliability and safe operation.

Odometer Fraud. The contact purchased a 2025 Toyota Camry. The vehicle was an IAA auction sale. The contact stated that upon purchasing and picking up the vehicle from the auction dealer, the contact scanned the vehicle with an OBD reader to clear the check engine warning lights, and the odometer reading changed from 6,000 to 54,000 miles. The contact discovered the mileage discrepancy while the vehicle was still at the auction lot. The dealer was notified, but no assistance was provided. At the time of purchase, the vehicle mileage was 6,000, but it was later discovered that the mileage was 54,000 upon scanning the vehicle.    

On [XXX], I turned on the driver's seat heater. It started on the high setting. In a very short time the heat became extremely uncomfortable and I shut it off. However, the seat continued to release high amounts of heat which resulted in a burn after a few minutes before I could stop and exit the car. The backs of my thighs, my buttocks, my pereneum and part of my scrotum were burned. I saw my primary care doctor the next day and she confirmed it was a first degree burn. She prescribed supplements to help the skin to heal. Last week I saw a dermatologist to see if the skin was healing properly. He said it was but will take more time. It is today April 13, and I still have some discomfort while sitting. It has taken a long time for the inner layers of skin that were damaged to repair itself. I am [XXX] but not diabetic. I intend to have the fuse for the seat heater removed tomorrow so this never happens again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)