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2013 Smart Fortwo

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

21 reports with mileage · 4 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seat Belts. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports3 fire reports0 injury reports

Seat Belts complaints

7 reports
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Mileage unknown · Dec 3, 2024
Seat Belts

Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.

NHTSA ODI #11628640

Mileage unknown · Jun 14, 2022
Seat Belts

The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. This is the 2nd time this has happened to my SmartCar. It is a design flaw because the cable runs against the metal of the seat cutting thru the cable. It isn't usually noticed until it breaks off making the seatb…

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The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. This is the 2nd time this has happened to my SmartCar. It is a design flaw because the cable runs against the metal of the seat cutting thru the cable. It isn't usually noticed until it breaks off making the seatbelt complete become broken from the floor. Additionally, SmartCars including this one have a known issue where AirBags become I op (light on) due to connection issue under seat. So now I have no restraints in my car.

NHTSA ODI #11469109

14,300 miles · Sep 12, 2020
Power TrainSeat Belts

DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STOPPING AT RED LIGHT WHILE IN DRIVE SOON AFTER STARTING CAR IT WILL NOT MOVE WHEN ACCELERATOR IS ENGAGED. IN ALL CASES ENGINE MUST BE TURNED OFF THEN TURN TO POWER ON ONLY FOR 10 TO TWENTY MINUTES DURING WHICH EVENT…

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DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STOPPING AT RED LIGHT WHILE IN DRIVE SOON AFTER STARTING CAR IT WILL NOT MOVE WHEN ACCELERATOR IS ENGAGED. IN ALL CASES ENGINE MUST BE TURNED OFF THEN TURN TO POWER ON ONLY FOR 10 TO TWENTY MINUTES DURING WHICH EVENTUALLY CLICKING/CLUNKING SOUNDS ARE HEARD. AFTER HEARING THESE SOUNDS START AND SHIFT. REPEAT SOMETIMES TWICE BEFORE TRANSMISSION UNLOCKS. YOU MUST LEAVE ONE HOUR EARLY TO WORK OR APPOINTMENTS ANTICIPATING TRANSMISSION LOCKUP AND RESET PROCESS. USING THE YELLOW LEVER UNDER SHIFT CONSOLE WILL UNLOCK SHIFTER BUT WILL NOT AIDE WITH GEARS ENGAGING. USING GOOGLE SEARCH I FOUND OTHER OWNERS EXPERIENCE THE EXACT SAME PROBLEM.

NHTSA ODI #11354621

110,000 miles · Jun 4, 2020
Seat Belts

THE DRIVER SIDE SEAT BELT MOUNT, WHICH IN THIS CASE IS A STEEL CABLE, HAS MOSTLY BROKEN AND FRAYED RENDERING IT UNSAFE TO DRIVE. IN THE EVENT OF AN ACCIDENT, IT WOULD CERTAINLY BREAK COMPLETELY. I ONLY NOTICED IT YESTERDAY WHILE CLEANING, THE BREAKAGE WOULD'VE HAPPENED WHILE DRIVING IT. I'VE CONTACTED SMART USA, AND GOTTEN N…

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THE DRIVER SIDE SEAT BELT MOUNT, WHICH IN THIS CASE IS A STEEL CABLE, HAS MOSTLY BROKEN AND FRAYED RENDERING IT UNSAFE TO DRIVE. IN THE EVENT OF AN ACCIDENT, IT WOULD CERTAINLY BREAK COMPLETELY. I ONLY NOTICED IT YESTERDAY WHILE CLEANING, THE BREAKAGE WOULD'VE HAPPENED WHILE DRIVING IT. I'VE CONTACTED SMART USA, AND GOTTEN NO RESPONSE. I'VE CONTACTED MERCEDES USA, AND THEY TELL ME THAT MY WARRANTY HAS RUN OUT, THEY CAN'T DO ANYTHING. EVEN THOUGH THIS IS A MANDATORY SAFETY FEATURE THAT HAS COMPLETELY FAILED FROM NORMAL USE. *TR

NHTSA ODI #11327242

30,000 miles · Apr 25, 2019
Air BagsSeat BeltsSeats

RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.

NHTSA ODI #11203624

30,000 miles · Mar 28, 2019
Seat Belts

LEFT DRIVER SIDE SEAT BELT IS CONNECTED BY A CABLE TO THE CAR BODY. WE DISCOVERED THAT THE CABLE HAD FAILED AND ONLY A COUPLE OF STRANDS WERE HOLDING THE SEAT BELT TO THE CAR. MY WIFE DISCOVERED IT BY ACCIDENT WHEN GETTING OUT OF THE CAR. PHOTOS ATTACHED. MERCEDES CHARGED ME $450 TO REPLACE SEAT BELTS THAT WERE DEFECTIVE.

NHTSA ODI #11192294

7,000 miles · Dec 6, 2013
Seat BeltsSeats

THE 2013 SMART FORTWO PURE EDITION (BASE MODEL) SEAT BELT RESTRAINT SYSTEM MALFUNCTIONS. WHEN THE DRIVER LEANS FORWARD TO LOOK OUT EITHER SIDE WINDOW TO CHECK FOR ONCOMING TRAFFIC THE SEAT BELT BECOMES LOOSE AND WILL NOT RETRACT INTO THE GUIDE UNLESS IT IS HAND FED. THIS ALSO REMAINS TRUE FOR THE PASSENGER SIDE. IT APPEARS IT IS…

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THE 2013 SMART FORTWO PURE EDITION (BASE MODEL) SEAT BELT RESTRAINT SYSTEM MALFUNCTIONS. WHEN THE DRIVER LEANS FORWARD TO LOOK OUT EITHER SIDE WINDOW TO CHECK FOR ONCOMING TRAFFIC THE SEAT BELT BECOMES LOOSE AND WILL NOT RETRACT INTO THE GUIDE UNLESS IT IS HAND FED. THIS ALSO REMAINS TRUE FOR THE PASSENGER SIDE. IT APPEARS IT IS BEING CAUGHT UP IN THE GUIDE ATTACHED TO THE SIDE OF THE SEATS. *TR

NHTSA ODI #10555019

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.