2007 Saturn Vue

[Wednesday 4:11 PM] Rosales, Denise CTR (NHTSA) The contact owns a 2007 Saturn Vue. The contact stated that the vehicle failed to engage in hybrid mode the morning after being purchased. In addition, the vehicle failed to start and maintain battery power. The vehicle was towed to 2 different independent mechanics and 1 independent mechanic who came to the residence where it was diagnosed that the vehicle did not have hybrid functions possibly due to the battery failing to maintain power. The contact stated the battery was replaced however the failures remained present. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 66,000.

I was driving on the highway, on the way to the beach with my family and our pup! We heard a pop and thought maybe it was the tire but the engine began smoking. I pulled the vehicle over as safely as possible. I popped the hood and there was a fire. Everyone evacuated the vehicle as quickly and safely as possible. I was the last to get out of the vehicle. Within minutes the entire vehicle was engulfed in flames. We stood there and watched the only vehicle we have completely burn up. I cried and I watched my kids cry. What was supposed to be a beach day for us to distress and relax turned into us almost losing our lives on the highway. We are thankful for the state trooper, the fire department, and the paramedics who all arrived on scene and kept my family safe. Im thankful our lives weren’t lost. However we still faced a life or death situation today.

The contact owns a 2007 Saturn Vue. The contact stated that upon taking the vehicle for a state inspection, the contact was told that the front engine cradle mounts were severely corroded. The contact was also informed that the corrosion was so severe that the part could not be replaced. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 204,495.

TL* THE CONTACT OWNS A 2007 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED NORMALLY. AFTER STARTING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR FAILED TO SHIFT EVEN THOUGH THE GEAR INDICATOR DISPLAYED THAT THE VEHICLE WAS IN DRIVE. THE VEHICLE WAS TAKEN TO SEARS AUTO CENTER WHERE IT WAS DIAGNOSED THAT THERE WERE ELECTRICAL FAILURES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

MY KEY WOULD NOT COME OUT OF IGNITION, HAD TO DRILL OUT IGNITION CYLINDER AND REPLACE HOUSING ALSO. HAD TO GET A MECHANIC TO KEY THE CYLINDER AND NOW THE LIGHTS, A/C, AND RADIO DO NOT WORK AFTER ENGINE STARTS UNTIL IT RUNS FOR ABOUT 8 MINUTES. THEN EVERYTHING WORKS, BUT THE CHECK ENGINE LIGHT STAYS ON, THE ENGINE RUNS GOOD, UNTIL IT SITS PARKED OVERNIGHT AND HAVE TO DO IT AGAIN THE NEXT DAY. ALSO HAD TO REPLACE THE ALTERNATOR. STILL DOING THE SAME. HAD IT PARKED FOR ABOT TWO MONTHS AND JUST START IT AND RUN THE ENGINE TO PRESEVE THE BATTERY. USE OTHER VEHICLE INSTEAD.

TL* THE CONTACT OWNS A 2007 SATURN VUE. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE LOST POWER. THE VEHICLE WAS RESTARTED AND LOSS OF ENGINE POWER ERROR MESSAGE DISPLAYED. IN ADDITION, THE CONTACT WAS UNABLE TO LOCK OR UNLOCK THE DOORS. ON ANOTHER OCCASION, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER DISCONNECTING AND RECONNECTING THE BATTERY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A COMMUNICATION FAILURE, BUT THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

WHILE MERGING ONTO A HIGHWAY I LOST ALL POWER. NO ENGINE, LIGHTS, ETC. ALMOST GOT RUN OVER. OPENED HOOD AND REPLACED THE 30 AMP IGNITION FUSE AND CAR STARTED. TOOK TO GM DEALER AND THEY COULD NOT FIND A PROBLEM AND ORIGINAL FUSE WAS NOT BLOWN EITHER. ALSO HARD TO TURN THE IGNITION KEY AT TIMES. IS THIS A RECALL? IF NOT IT SHOULD BE AS THIS WAS A SERIOUS MISHAP WHERE WE COULD HAVEBEEN KILLED! THE CAR HAS 54K MILES AND THIS WAS ON 12-21-2015 AND I TOOK IT TO THE DEALER ON 12-22-2015.