2009 Saturn Vue

The contact owns a 2009 Saturn Vue. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn and was inoperable while attempting to reverse. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000.

I have only 68,329 miles. My transmission lost reverse. When first driving it will only go up to 10 mph and over time the maximum speed is 30 to 40 mph. Even if it gets to this speed it hesitates. The car is a danger and not drive able. I took the car to a GM dealer requesting a Policy Evaluation according to the Service Bulletin Warranty. The evaluation showed GM will not help me with any repairs or replacement of transmission. A car should not have a major component fail like a transmission especially with such low mileage. It is expected to have maintenance and repairs on a vehicle. What is not expected or normal servicing is transmission repair or replacement. It was estimated from the GM dealerships Policy Evaluation it will cost $5,500 to replace the transmission. My car is in great shape other than the transmission failure. I love my car and anticipated to have this car many years. This is an unaffordable repair and essentially makes this a throw away car. I feel extremely disappointed in GM's decision to not remedy this major problem.

The power steering goes out especially at lower speeds are from take off ,it takes every thing you have to turn wheel it has almost caused me two accidents, fluid level is fine, makes no unusual noise steering just goes out making it very dangerous to turn to the right are left & very difficult to turn from a complete stop .No one has figured the problem out & its my only vehicle there is definitely a Manufacture problem with the steering in this vehicle

Vehicle is a Saturn Vue XE, 3.5 liter AWD, ~84,000 miles. Problem Statement: Extensive corrosion of the subframe located at the midpoint of the vehicle on the driver and passenger sides. This is NOT surface rust - the frame corrosion has resulted in sections of the frame rotting through, severely compromising the structural integrity of the frame and safety of the vehicle. I have documented at least 6 formal complaints for the same problem from various websites, including some with front end and engine mounts cross members literally rotting away. My vehicle is only 12 years old and has only 7000 miles average miles per year but will not pass a safety inspection in Massachusetts due to the extensive rust through. The NHTSA has several corrosion related service bulletins documented involving several General Motors vehicle models but they only call out surface corrosion. The NHTSA needs to investigate FRAME RUST THROUGH on Saturn Vue and other GM vehicles as OWNERS ARE HIGHLY UNLIKELY TO REALIZE THE LOOMING SAFETY HAZARD if they have no other reason to inspect underneath the vehicle.

WHILE I AM DRIVING I HAVE HAD INTERMITTENT INCIDENTS THAT CANNOT BE REPLICATED. "STABILITRAK" WARNING LIGHT HAS NOT TURNED OFF. I HAVE LOST CONTROL OF MY VEHICLE WHILE DRIVING TWICE BUT WAS ABLE TO PULL OVER AFTER A FEW SECONDS. THE VEHICLE WILL LOSE POWER TO THE DASH. WHEN I AM TURNING THE STEERING WHEEL GETS VERY HARD TO TURN AND WILL TURN OFF THE RADIO. THIS WILL CAUSE THE CAR TO LOOSE POWER WHILE DRIVING. THEN WHEN I TURN THE CAR OFF I WILL BE UNABLE TO GET THE KEY OUT OR TURN THE VEHICLE ON. I WILL HAVE TO RESTART THE VEHICLE. I HAVE REPLACED THE BATTERY TWICE AND THE ALTERNATOR TWICE AND THIS HELPED FOR 2 MONTHS THEN THE PROBLEM PERSISTED. I ALSO REPLACED THE WHEEL SENSORS TO NO AVAIL. I HAVE TAKEN TO 3 MECHANICS BUT THEY CANNOT REPLICATE THE ISSUE. WHEN THE VEHICLE IS IN PARK, I WILL TRY TO TURN THE VEHICLE ON AND THEN JUST TAP ON THE BRAIN COMPARTMENT ABOVE THE BATTERY AND SOMETIMES THIS WORKS. I HAVE BEEN LEFT STRANDED MORE THAN I CARE TO ADMIT. WHILE DRIVING IF THE ISSUES ARE REALLY BAD AND IF I HAVE TO DRIVE LONG DISTANCE I WILL TRY TO USE CRUISE CONTROLL BUT IT WILL NOT ENGAGE.

THE VEHICLE HAS ONLY 122,000 AND IS IN GOOD PHYSICAL CONDITION, YET THE TRANSMISSION IS SLIPPING BADLY. AFTER DOING SOME INVESTIGATION, WE FOUND OUT THAT THIS IS OFTEN THE CASE FOR THIS MODEL AND YEAR AFTER 120,000 MILES. WE BROUGHT IT INTO OUR LOCAL GM DEALER/SHOP AND THEY TOLD US IT NEEDS A NEW TRANSMISSION, WHICH RANGES FROM REBUILT AT $2500 AND NEW FOR OVER $4000. THIS SEEMS VERY WRONG CONSIDERING KBB SAYS IT BOOKS FOR $4500?