NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
18 reportsClear category filter130,000 miles · Jan 7, 2020
Steering
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WITH THE KEY FOB IN THE IGNITION, THE POWER STEERING WHEEL LOCK MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE IGNITION KEY TO THE LEFT TO RIGHT IN ORDER TO HAVE THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO FLIKKEMA SAAB (2424 176TH ST, LANSIN…
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TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WITH THE KEY FOB IN THE IGNITION, THE POWER STEERING WHEEL LOCK MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE IGNITION KEY TO THE LEFT TO RIGHT IN ORDER TO HAVE THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO FLIKKEMA SAAB (2424 176TH ST, LANSING, IL 60438 (708) 474-19330) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COLUMN INTEGRATED MODULE (CIM) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #11297754
71,810 miles · Aug 16, 2016
SteeringSuspensionCrashInjury
HIT CONCRETE WALL
NHTSA ODI #10896212
70,000 miles · Apr 27, 2016
SteeringSuspensionUnknown Or OtherCrashInjury
COIL SPRING BROK CAUSED TIRE TO COME OFF TURNDED SIDEWAYS UNDER FIREWALL CAUSING US TO CRASH INTO CONCRETE BARRIER
NHTSA ODI #10861627
71,810 miles · Apr 4, 2016
SteeringCrashInjury
TL* THE CONTACT OWNED A 2003 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE DRIVER SIDE TIRE BECAME STUCK UNDER THE DRIVER SEAT WITHOUT WARNING. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE DRIVER AND PASSENGER RECEI…
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TL* THE CONTACT OWNED A 2003 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE DRIVER SIDE TIRE BECAME STUCK UNDER THE DRIVER SEAT WITHOUT WARNING. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE DRIVER AND PASSENGER RECEIVED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE POLICE WAS AT THE SCENE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS TOWED TO A TOW YARD. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ONE DAY AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE FAILURE MILEAGE WAS 71,810.
NHTSA ODI #10853277
90,000 miles · Oct 22, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2003 SAAB 9-3. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL LOCK WARNING LIGHT ILLUMINATED AND THE DOORS OF THE VEHICLE FAILED TO LOCK. ON ANOTHER OCCASION, THE IGNITION KEY FAILED TO MOVE INTO THE ON POSITION. A TOW TRUCK OPERATOR STATED THAT THE VEHICLE COULD NOT BE MOVED BECAUSE THE WHEELS WERE LOC…
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TL* THE CONTACT OWNS A 2003 SAAB 9-3. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL LOCK WARNING LIGHT ILLUMINATED AND THE DOORS OF THE VEHICLE FAILED TO LOCK. ON ANOTHER OCCASION, THE IGNITION KEY FAILED TO MOVE INTO THE ON POSITION. A TOW TRUCK OPERATOR STATED THAT THE VEHICLE COULD NOT BE MOVED BECAUSE THE WHEELS WERE LOCKED. THE VEHICLE WAS RESTARTED; HOWEVER, THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10785262
160,000 miles · Jun 29, 2015
Steering
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT THE KEY REFUSED TO TURN TO THE ON POSITION AND A STEERING WHEEL LOCK MALFUNCTION MESSAGE APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10730907
Mileage unknown · Apr 3, 2007
SteeringCrash
2003 SAAB 9-3'S STEERING LOCKED WHILE DRIVING ON THE HIGHWAY**CC WHEN THE STEERING LOCKED, THE CONSUMER CROSSED INTO THE ONCOMING LANE, HIT A SNOW BANK, A SNOW RAMP TO A FLOWER BED, WENT AIRBORNE AND HIT A WOODEN BUSINESS SIGN, CROSSED TO MORE PROPERTIES, AND CAME TO REST ON THE REAR END OF A PLEASURE BOAT. THE COMPUTER ON THE …
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2003 SAAB 9-3'S STEERING LOCKED WHILE DRIVING ON THE HIGHWAY**CC WHEN THE STEERING LOCKED, THE CONSUMER CROSSED INTO THE ONCOMING LANE, HIT A SNOW BANK, A SNOW RAMP TO A FLOWER BED, WENT AIRBORNE AND HIT A WOODEN BUSINESS SIGN, CROSSED TO MORE PROPERTIES, AND CAME TO REST ON THE REAR END OF A PLEASURE BOAT. THE COMPUTER ON THE VEHICLE READ STEERING LOCK MALFUNCTION. THE CONSUMER HAD NO CONTROL OVER THE VEHICLE DURING THE ACCIDENT; WHEN THE VEHICLE STOPPED THE STEERING WORKED AGAIN, BUT THE MESSAGE STEERING LOCKED MALFUNCTION REMAINED. *JB
NHTSA ODI #10187917
57,000 miles · Mar 19, 2007
Engine And Engine CoolingFuel System, GasolineSteeringCrash
TL* THE CONTACT OWNS A 2003 93 SAAB. THE ENGINE LOST POWER WITHOUT WARNING, AND WHEN ATTEMPTING TO RESTART THE VEHICLE THE STEERING FUNCTION WAS LOST AS WELL. THE ONSTAR INDICATOR READ THAT THE STEERING AND ENGINE WERE MALFUNCTIONING. ON EIGHTEEN OCCASIONS THE SAAB DEALER WAS UNABLE TO DIAGNOSE THE FAILURE ,AND REFUSED TO PU…
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TL* THE CONTACT OWNS A 2003 93 SAAB. THE ENGINE LOST POWER WITHOUT WARNING, AND WHEN ATTEMPTING TO RESTART THE VEHICLE THE STEERING FUNCTION WAS LOST AS WELL. THE ONSTAR INDICATOR READ THAT THE STEERING AND ENGINE WERE MALFUNCTIONING. ON EIGHTEEN OCCASIONS THE SAAB DEALER WAS UNABLE TO DIAGNOSE THE FAILURE ,AND REFUSED TO PURCHASE BACK THE VEHICLE. ALSO, THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. ON MARCH 16, 2007, THE VEHICLE WAS PARKED AND ACCELERATED WITHOUT WARNING AND DROVE INTO A CEMENT WALL. AFTER THE RECENT FAILURE SAAB'S DIAGNOSIS WAS TO REPLACE THE FUEL PUMP. HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT WAS INJURED WHILE BEING THREE MONTHS PREGNANT. THE AIR BAGS DEPLOYED, AND THERE WAS SEVERE DAMAGE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 57,000. *AK
NHTSA ODI #10185587
36,000 miles · Feb 15, 2007
Steering
SINCE I BOUGHT MY CAR 7/1/06 I HAVE HAD SEVERAL STEERING PROBLEMS WITH THE CAR PULLING AND JERKING. I HAVE HAD 2 ALIGNMENTS DONE WHEELS BALANCED AND CALIPERS ADJUSTED. THE CAR PULLED ON MY TEST DRIVE BEFORE PURCHASING THE CAR AND I WAS PROMISED IT WOULD BE RESOLVED. WHEN IT WAS NOT RESOLVED THE DEALERSHIP REFUSED TO BUY BACK …
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SINCE I BOUGHT MY CAR 7/1/06 I HAVE HAD SEVERAL STEERING PROBLEMS WITH THE CAR PULLING AND JERKING. I HAVE HAD 2 ALIGNMENTS DONE WHEELS BALANCED AND CALIPERS ADJUSTED. THE CAR PULLED ON MY TEST DRIVE BEFORE PURCHASING THE CAR AND I WAS PROMISED IT WOULD BE RESOLVED. WHEN IT WAS NOT RESOLVED THE DEALERSHIP REFUSED TO BUY BACK THE CAR. TWO DEALERSHIPS WORKED ON THIS PROBLEM WITH NO SOLUTION THIS IS STILL A PROBLEM AND I CANNOT DRIVE MY CAR STRAIT WITHOUT A FIRM GRIP ON THE STEERING WHEEL. SAAB HAS NOT BEEN HELPFUL AT ALL AND HAS NO SOLUTION AND HAS OFFERED NO HELP. THE CAR IS DANGEROUS TO DRIVE BECAUSE THE CAR CAN JERK UNEXPECTEDLY. *NM
NHTSA ODI #10182655
60,017 miles · Nov 27, 2006
Electrical SystemPower TrainSteering
UNDER NORMAL DRIVING CONDITIONS WHILE DRIVING APPROXIMATELY 45 MPH, THE GAS GAUGE READ JUST OVER 1 BAR OF FUEL REMAINING WHEN A TRACTION CONTROL SYSTEM FAILURE AND GEARBOX MALFUNCTION MESSAGE APPEARED IN THE DISPLAY SCREEN. IMMEDIATELY FOLLOWING, THE ENGINE SHUT OFF AND ALL CONTROL OF THE VEHICLE FAILED. NO ONE WAS INJURED AT TH…
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UNDER NORMAL DRIVING CONDITIONS WHILE DRIVING APPROXIMATELY 45 MPH, THE GAS GAUGE READ JUST OVER 1 BAR OF FUEL REMAINING WHEN A TRACTION CONTROL SYSTEM FAILURE AND GEARBOX MALFUNCTION MESSAGE APPEARED IN THE DISPLAY SCREEN. IMMEDIATELY FOLLOWING, THE ENGINE SHUT OFF AND ALL CONTROL OF THE VEHICLE FAILED. NO ONE WAS INJURED AT THE TIME DUE TO THE LATE HOUR AND THERE BEING NO OTHER TRAFFIC NEAR BY BUT HAD THERE BEEN TRAFFIC AN ACCIDENT WOULD HAVE MOST LIKELY RESULTED FROM THE FAILURES. *NM
NHTSA ODI #10174368
Official recalls
4Mar 7, 2007
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
Consequence & remedy
Consequence: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
Remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 19, 2005
CERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES. THIS COULD RESULT IN SUDDEN LOSS OF POWER BRAKE ASSIST, USUALLY WITH LITTLE OR NO WARNING.
Consequence & remedy
Consequence: IF THIS CONDITION WERE TO OCCUR WHEN MINIMUM STOPPING DISTANCE IS REQUIRED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW REDESIGNED CHECK VALVE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Oct 20, 2004
ON CERTAIN PASSENGER VEHICLES, THE ENGINE MANAGEMENT SYSTEM SOFTWARE MAY CAUSE ENGINE HESITATION OR STALLING.
Consequence & remedy
Consequence: IF THE VEHICLE STALLS AS A RESULT OF THIS CONDITION, IT CAN BE RESTARTED IMMEDIATELY.
Remedy: DEALERS WILL UPDATE THE ENGINE MANAGEMENT SYSTEM. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 11, 2004
SOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS. IF DAMAGED, OVER TIME, THE AUTOMATIC TENSIONING SYSTEM (ATS) CABLE IN THE SEAT BELT RETRACTOR COULD BREAK CAUSING THE BELT WEBBING TO NOT RETRACT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, A FRONT SEAT OCCUPANT MAY RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR ASSEMBLIES. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04008 · Engine Stall
Opened Mar 19, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Electrical System:ignition:module
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
PE03059 · Engine Stall
Opened Dec 30, 2003 · Closed Mar 19, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Additional source detail variants (2)
Electrical System:ignition:module
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Illustration