NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
12 reportsClear category filter90,108 miles · Aug 4, 2010
Engine And Engine CoolingService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2003 SAAB 9-3 CONVERTIBLE. THE CONTACT WAS HAVING AN UNRELATED REPAIR PERFORMED AT THE DEALER WHEN HE WAS ADVISED THAT THE VEHICLE WAS IN NEED OF ADDITIONAL REPAIRS. THE DEALER RECOMMENDED HAVING REPAIRS TO THE ENGINE AND SERVICE BRAKES. THE REPAIRS WERE NOT PERFORMED. THE CONTACT LOCATED TWO RECALLS FOR T…
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TL* THE CONTACT OWNS A 2003 SAAB 9-3 CONVERTIBLE. THE CONTACT WAS HAVING AN UNRELATED REPAIR PERFORMED AT THE DEALER WHEN HE WAS ADVISED THAT THE VEHICLE WAS IN NEED OF ADDITIONAL REPAIRS. THE DEALER RECOMMENDED HAVING REPAIRS TO THE ENGINE AND SERVICE BRAKES. THE REPAIRS WERE NOT PERFORMED. THE CONTACT LOCATED TWO RECALLS FOR THE REPAIRS RECOMMENDED BY THE DEALER (NHTSA CAMPAIGN ID NUMBERS 04V540000 (ENGINE AND ENGINE COOLING) AND 05V236000 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: VACUUM: HOSES, LINES/PIPING, AND FITTINGS). THE DEALER ADVISED THAT THAT CONTACT'S VIN WAS NOT INCLUDED WITH EITHER RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD SPEAK WITH THE DEALER TO DETERMINE IF THE REPAIR NEEDED WAS ASSOCIATED WITH THE REPAIR LISTED IN THE RECALLS. THE CONTACT WAS UNSURE IF HIS VEHICLE WAS INCLUDED WITH THE RECALL OR NOT. THE FAILURE MILEAGE WAS 90,180.
NHTSA ODI #10347355
Mileage unknown · May 10, 2007
Service Brakes, HydraulicSuspension
2003 SAAB 9-3 CUSTOMER STATES THAT THE FRONT END OF THE CAR JUST DROPPED OFF AFTER HAVING THE CAR INSPECTED THE FRONT COIL SPRING WAS FOUND TO BE BROKEN**CC THE CONSUMER WAS TOLD THE PASSENGER SIDE COIL SPRING WAS ALSO IN THE PROCESS OF FAILING. THE CONSUMER WAS INFORMED THAT THE FAILURE WAS CAUSED BY RUST THAT HAD FORMED INSID…
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2003 SAAB 9-3 CUSTOMER STATES THAT THE FRONT END OF THE CAR JUST DROPPED OFF AFTER HAVING THE CAR INSPECTED THE FRONT COIL SPRING WAS FOUND TO BE BROKEN**CC THE CONSUMER WAS TOLD THE PASSENGER SIDE COIL SPRING WAS ALSO IN THE PROCESS OF FAILING. THE CONSUMER WAS INFORMED THAT THE FAILURE WAS CAUSED BY RUST THAT HAD FORMED INSIDE A RUBBER BOOT THAT WAS USED AT THE BASE OF THE SPRING TO DAMPEN NOISE. WATER WAS ABLE TO GET INSIDE THE BOOTS AND REMAIN, WHICH CAUSED RUST TO FORM AND EVENTUALLY COMPROMISED THE INTEGRITY OF THE SPRING. THE FRONT PADS AND ROTORS WERE REPLACED. THE CONSUMER WAS INFORMED THAT THE NEW SPRINGS DID HAVE THE RUBBER BOOTS THAT THE ORIGINAL SPRINGS HAD. *JB
NHTSA ODI #10191110
Mileage unknown · May 23, 2006
Electrical SystemService Brakes, HydraulicSteering
2003 9-3 LINEAR. REQUESTING FOLLOW UP STATUS ON MEMO, DATED 3-26-06. *TS THE VEHICLE ENGINE WOULD NOT SHUT OFF ALTHOUGH THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE HAD SEVERAL BRAKE PROBLEMS. THE VEHICLE HESITATED SLIGHTLY WHEN MOVING. WHEN BRAKING THE VEHICLE WOULD JERK AND SKID. THE BRAKES GRABBED WHICH CAUSED TH…
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2003 9-3 LINEAR. REQUESTING FOLLOW UP STATUS ON MEMO, DATED 3-26-06. *TS THE VEHICLE ENGINE WOULD NOT SHUT OFF ALTHOUGH THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE HAD SEVERAL BRAKE PROBLEMS. THE VEHICLE HESITATED SLIGHTLY WHEN MOVING. WHEN BRAKING THE VEHICLE WOULD JERK AND SKID. THE BRAKES GRABBED WHICH CAUSED THE VEHICLE TO STOP QUICKLY. THE ALARM WAS VERY SENSITIVE. EVERYTIME A BUS OR TRUCK PASSED THE VEHICLE WITH THE ALARM ENGAGED IT WOULD SOUND. THE DEALER SAID THERE WAS NOT WAY TO ADJUST THE SENSITIVITY OF THE ALARM. THE WINDOWS WERE OFF TRACK. THE STEERING WHEEL SEIZED WHEN THE CONSUMER WAS DRIVING ON THE HIGHWAY. *NM ***NAR***
NHTSA ODI #10158414
35,000 miles · May 19, 2006
Service Brakes, Hydraulic
THE BRAKE PEDAL ON MY '03 SAAB 9-3 SPORTS SEDAN SINKS TO THE FLOOR WHEN CONSTANT MODERATE PRESSURE IS APPLIED. THE SAAB DEALER ASSURES ME THAT ALL CARS OF THIS TYPE DO THIS. I BELIEVE STRONGLY THAT IT IS A SERIOUS SAFETY DEFECT. *NM
NHTSA ODI #10157871
Mileage unknown · Apr 3, 2006
Power TrainService Brakes, Hydraulic
2003 SAAB 9-3 BRAKES DOES NOT STOP VEHICLE WHEN DEPRESSED. *TS THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE WHILE BRAKING. THE BRAKES WERE TESTED BUT THE TECHNICIAN INDICATED THAT THE BRAKES WERE FINE. THE CONSUMER ALSO EXPERIENCED PROBLEM WITH THE TRANSMISSION THAT CAUSED THE VEHICLE TO LURCH FORWARD WHILE STOPPED. …
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2003 SAAB 9-3 BRAKES DOES NOT STOP VEHICLE WHEN DEPRESSED. *TS THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE WHILE BRAKING. THE BRAKES WERE TESTED BUT THE TECHNICIAN INDICATED THAT THE BRAKES WERE FINE. THE CONSUMER ALSO EXPERIENCED PROBLEM WITH THE TRANSMISSION THAT CAUSED THE VEHICLE TO LURCH FORWARD WHILE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. *NM
NHTSA ODI #10155178
28,000 miles · Oct 7, 2005
Service Brakes, Hydraulic
DT: THE CONTACT OWNS A 2003 SAAB 93 LINEAR. APPROXIMATELY TWO WEEKS AGO THERE WAS COMPLETE BRAKE FAILURE WHILE TRYING TO STOP AT A STOP LIGHT ON DRY PAVEMENT. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THIS WAS THE FIRST TOTAL BRAKE FAILURE. BUT SINCE THE PURCHASE OF…
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DT: THE CONTACT OWNS A 2003 SAAB 93 LINEAR. APPROXIMATELY TWO WEEKS AGO THERE WAS COMPLETE BRAKE FAILURE WHILE TRYING TO STOP AT A STOP LIGHT ON DRY PAVEMENT. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THIS WAS THE FIRST TOTAL BRAKE FAILURE. BUT SINCE THE PURCHASE OF THE VEHICLE, WHEN THE BRAKE PEDAL WAS DEPRESSED THERE WAS VIBRATION IN THE PEDAL WHILE IN REVERSE AND WHILE TRYING TO STOP. THIS HAS BEEN A CONSISTENT PROBLEM WITH THE VEHICLE SINCE THE DAY OF PURCHASE OF THE VEHICLE. THIS PROBLEM DID NOT OCCUR EVERY TIME THE CONTACT DROVE THE VEHICLE. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM . THEY SAID THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO BECAUSE THE SERVICE DEALER SAID THAT THERE WAS NOTHING WRONG WITH THE BRAKES. *AK
NHTSA ODI #10138975
Mileage unknown · Sep 18, 2005
Electrical SystemPower TrainSeat Belts
BRAKE PADS & ROTORS, SEAT BELT, BATTERY REPLACEMENT, TIRE, TRANSMISSION, SUNROOF MALFUNCTION. *NM
NHTSA ODI #10136875
Mileage unknown · Sep 12, 2005
Electrical SystemEngine And Engine CoolingParking Brake
THE LEASE ON THIS VEHICLE BEGAN ON OCTOBER 6, 2003. IT HAS HAD MULTIPLE ELECTRICAL ISSUES STARTING LESS THAN 30 DAYS AFTER DELIVERY. MOST RECENTLY, SEPTEMBER 11, 2005. I HAVE BEEN STRANDED THREE TIMES AND HAD TO HAVE THE CAR TOWED TWICE. EACH TIME THE ONSTAR DID NOT WORK BECAUSE OF ELECTRICAL MALFUNCTIONS. WE NO LONGER HAVE…
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THE LEASE ON THIS VEHICLE BEGAN ON OCTOBER 6, 2003. IT HAS HAD MULTIPLE ELECTRICAL ISSUES STARTING LESS THAN 30 DAYS AFTER DELIVERY. MOST RECENTLY, SEPTEMBER 11, 2005. I HAVE BEEN STRANDED THREE TIMES AND HAD TO HAVE THE CAR TOWED TWICE. EACH TIME THE ONSTAR DID NOT WORK BECAUSE OF ELECTRICAL MALFUNCTIONS. WE NO LONGER HAVE ANY CONFIDENCE IN THIS VEHICLE AND IF WE OWNED IT WE WOULD SELL IT. PROBLEMS INCLUDE BUT ARE NOT LIMITED TO: * CD PLAYER STOPPED WORKING AND WAS REPLACED WITHIN FIRST 30 DAYS OF LEASE. * BRAKES REPLACED WITHIN FIRST 60 DAYS OF LEASE. * ONSTAR COMPUTER REPLACED WITHIN FIRST 60 DAYS OF LEASE. * VEHICLE COMPUTER UPDATED WITHIN FIRST YEAR OF LEASE. THIS LEFT ME STRANDED AND ALMOST REQUIRED A TOW DUE TO INOPERATIVE TRANSMISSION BUT, THE VEHICLE EVENTUALLY SHIFTED INTO LIMP MODE BEFORE THE TOW TRUCK ARRIVED ALLOWING US TO DRIVE IT TO THE DEALERSHIP. * VEHICLE COMPUTER UPDATED AGAIN WITHIN FIRST YEAR OF LEASE. * ONSTAR COMPUTER REPAIRED AGAIN WITHIN FIRST YEAR OF LEASE. * DOOR HANDLES FADED AND REPLACED WITHIN SECOND YEAR * PARKING BREAK STUCK AND VEHICLE REQUIRED A TOW WITHIN SECOND YEAR OF LEASE. * ENGINE IMMOBILIZER MALFUNCTION REQUIRING ANOTHER TOW OF THE VEHICLE WITHIN SECOND YEAR OF LEASE. WE WERE TOLD THAT THE BATTERY ABRUPTLY DIED. * TRIP COMPUTER MUST BE RESET AFTER GAS IS ADDED IN ORDER TO SHOW CORRECT DISTANCE TO EMPTY. * MILES BETWEEN OIL CHANGES SEEM INCORRECT. WE ARE AT 27000 MILES AND HAVE ONLY HAD ONE OIL CHANGE. THE DEALERSHIP CONTINUES TO TELL US TO WAIT UNTIL THE COMPUTER REQUESTS THE SERVICE. *NM
NHTSA ODI #10136293
16,000 miles · Aug 3, 2005
Service Brakes, Hydraulic
DT: FRONT BRAKE ROTORS AND PADS WORE OUT COMPLETELY WITHOUT WARNING. THE CONSUMER STATED THAT THERE WAS A LOT OF BRAKE DUST THE LAST 10,000 MILES. THE DEALER STATED THAT THIS WAS NORMAL AND THAT THEY COULD NOT DO ANYTHING ABOUT IT. THE MANUFACTURER HAS BEEN CALLED THREE TIMES AND THEY SAID THIS WAS NORMAL WEAR. THE CALLER …
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DT: FRONT BRAKE ROTORS AND PADS WORE OUT COMPLETELY WITHOUT WARNING. THE CONSUMER STATED THAT THERE WAS A LOT OF BRAKE DUST THE LAST 10,000 MILES. THE DEALER STATED THAT THIS WAS NORMAL AND THAT THEY COULD NOT DO ANYTHING ABOUT IT. THE MANUFACTURER HAS BEEN CALLED THREE TIMES AND THEY SAID THIS WAS NORMAL WEAR. THE CALLER ONLY HAS 26,000 MILES ON VEHICLE AND HE BELIEVES THIS IS NOT NORMAL. *NM
NHTSA ODI #10131383
39,000 miles · Apr 26, 2005
Service Brakes, Hydraulic
BRAKE PADS WORE THROUGH AND ROTORS WERE DAMAGED ON THE FRONT END. NO INDICATION OF BRAKE WEAR FROM DEALER SERVICE DEPARTMENT AT REGULAR SERVICE INTERVALS. SAAB HAS A LONG APPROXIMATELY 15,000 ENGINE SERVICE INTERVAL. CONSEQUENTLY BRAKES MAY ONLY BE INSPECTED EVERY 15,000 MILES. NEITHER DEALER NOR MANUFACTURER CAN ADVISE CUST…
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BRAKE PADS WORE THROUGH AND ROTORS WERE DAMAGED ON THE FRONT END. NO INDICATION OF BRAKE WEAR FROM DEALER SERVICE DEPARTMENT AT REGULAR SERVICE INTERVALS. SAAB HAS A LONG APPROXIMATELY 15,000 ENGINE SERVICE INTERVAL. CONSEQUENTLY BRAKES MAY ONLY BE INSPECTED EVERY 15,000 MILES. NEITHER DEALER NOR MANUFACTURER CAN ADVISE CUSTOMER OF WHEN BRAKE PADS SHOULD BE REPLACED. CUSTOMER HAS NO AVENUE TO RECEIVE ADVICE REGARDING BRAKE WEAR AND REPLACEMENT. ULITMATELY PADS ARE WORN OUT COMPLETELY WITHOUT WARNING, AND ROTORS ARE DAMAGED, CREATING A SAFETY ISSUE. ALL PARTS ARE REPLACED AT A COST TO THE CONSUMER OF $800.*AK
NHTSA ODI #10118515
NHTSA investigations
4EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04008 · Engine Stall
Opened Mar 19, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Electrical System:ignition:module
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
PE03059 · Engine Stall
Opened Dec 30, 2003 · Closed Mar 19, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Additional source detail variants (2)
Electrical System:ignition:module
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Illustration