NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
32 reportsClear category filter15,000 miles · Feb 17, 2005
Electrical SystemEngine And Engine CoolingEquipment
THE CONSUMER WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS STILL RUNNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE IGNITION MODULE. THE REPAIRS WORKED FINE FOR TWO WEEKS, THEN THE PROBLEM RECURRED. *JB THE FUEL PUMP WAS REPLACED, THE FOG AND HEAD LIGHTS WOULD GO OUT ONCE A MON…
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THE CONSUMER WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS STILL RUNNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE IGNITION MODULE. THE REPAIRS WORKED FINE FOR TWO WEEKS, THEN THE PROBLEM RECURRED. *JB THE FUEL PUMP WAS REPLACED, THE FOG AND HEAD LIGHTS WOULD GO OUT ONCE A MONTH, THE TRACTION CONTROL WAS NOT WORKING PROPERLY, THE SEAT BELTS DID NOT RECOIL TO PROVIDE SECURITY FOR THE PASSENGERS, THE CLUTCH PEDAL DID NOT HAVE THE PROPER PRESSURE WHEN APPLIED, THE ENGINE WOULD NOT "SPIN OVER," THERE WAS A BLOWN FUEL PUMP FUSE, THE DRIVER WINDOW WAS INOPERATIVE, THE SUNROOF DEFLECTOR DID NOT COLLAPSE WHEN CLOSING THE GLASS CAUSING THE GLASS TO RE-OPEN ON IT'S OWN, THE DRIVER DOOR PANEL DID NOT FIT THE FLUSH TO THE DOOR PANEL, THE RADIO AND THE ONSTAR FEATURE DID NOT WORK. *SC *JB
NHTSA ODI #10107432
40,000 miles · Feb 7, 2005
Engine And Engine Cooling
OVER A SPAN OF TWO MONTHS, MY 2003 SAAB 93 HAS HAD A VACUUM PUMP REPLACED 3 TIMES. ON EACH OCCASION, THE DEALER, CHERRY HILL CLASSIC CARS, HAS ADVISED ME THAT THE PART IS ON BACK ORDER, AND THAT SAAB "MUST BE HAVING PROBLEMS" WITH OR, OR THAT "SABB IS REDESIGNING" THE PART. AFTER EACH TIME THE DEALER REPLACED THE PART, THE CHE…
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OVER A SPAN OF TWO MONTHS, MY 2003 SAAB 93 HAS HAD A VACUUM PUMP REPLACED 3 TIMES. ON EACH OCCASION, THE DEALER, CHERRY HILL CLASSIC CARS, HAS ADVISED ME THAT THE PART IS ON BACK ORDER, AND THAT SAAB "MUST BE HAVING PROBLEMS" WITH OR, OR THAT "SABB IS REDESIGNING" THE PART. AFTER EACH TIME THE DEALER REPLACED THE PART, THE CHECK ENGINE LIGHT COMES ON AGAIN. THE FIRST TIME THIS HAPPENED, THE CAR WOULD HESITATE UPON ACCELERATION, OR WOULD "SPUTTER". THE DEALERSHIP NOW CLAIMS THAT THE SYSTEM TO WHICH THE VALVE IS CONNECTED IS "FILLING UP WITH WATER". AS I UNDERSTAND IT, THE VALVE RECIRCULATION ENGINE EXHAUST TO HELP THE ENGINE WARM UP AND/OR BURN FUEL MORE EFFICIENTLY. SAAB CUSTOMER SERVICE, IF YOU CAN CALL IT THAT, WAS UNAWARE OF THE PROBLEM. CUSTOMER SERVICE HAS NO WAY OF TRACKING THE PROBLEM AS "EACH DEALER IS INDEPENDENTLY OWNED". AS A RESULT, THE DEALER HAS HAD MY CAR FOR ALMOST A TWO MONTH PERIOD, AND THE PART IS STILL ON BACK ORDER. *JB
NHTSA ODI #10110022
10,000 miles · Mar 30, 2004
Engine And Engine CoolingPower Train
WANTED TO GIVE AN UPDATE. AFTER 2 MONTHS OF WAITING FOR SAAB TO RESPOND TO MY LEMON LAW FILING WITH AN ATTORNEY, I HAVE BEEN ABLE TO GET RID OF MY 9-3 LINEAR. CAR STILL HAS HESITATION AFTER THEY HAVE CLAIMED TO HAVE REPAIRED THE SOFTWARE PROBLEM. TRANSMISSION IS NOW SLIPPING, ONSTAR MALFUNCTIONS ONCE A WEEK, AND HAVE A RATTLE IN…
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WANTED TO GIVE AN UPDATE. AFTER 2 MONTHS OF WAITING FOR SAAB TO RESPOND TO MY LEMON LAW FILING WITH AN ATTORNEY, I HAVE BEEN ABLE TO GET RID OF MY 9-3 LINEAR. CAR STILL HAS HESITATION AFTER THEY HAVE CLAIMED TO HAVE REPAIRED THE SOFTWARE PROBLEM. TRANSMISSION IS NOW SLIPPING, ONSTAR MALFUNCTIONS ONCE A WEEK, AND HAVE A RATTLE IN THE DASH BOARD. SAAB IS FULLY AWARE OF ALL OF THE PROBLEMS. JUST WANTED TO GIVE OTHERS THE CONFIDENCE TO FIGHT THEM ON THE PROBLEMS OF THE ENGINE STALLING. *AK
NHTSA ODI #10064225
17,000 miles · Feb 27, 2004
Electrical SystemEngine And Engine CoolingExterior Lighting
TWICE WHILE STOPPING AT A STOP LIGHT MY CAR HAS STALLED. IT HAS STALLED ONCE WHILE DRIVING IN TRAFFIC AT ABOUT 35 MPH. IT HAS ALSO GOTTEN STUCK IN PARK TWICE AFRTER I START IT. THE SID SAYS GEAR BOX MALFUNCTIONED. THE LIGHTS BURN OUT AND THE INTERIOR IS FALLING APART. THIS CAR HAS 17,000 MILES IN IT.*AK
NHTSA ODI #10059940
10,000 miles · Feb 24, 2004
Engine And Engine CoolingEquipment
I PURCHASED MY SAAB 9-3 LINEAR ON 1/16/03, AND WITHIN 2 MONTHS MY CHECK ENGINE LIGHT STARTED TURNING ON, AND STALLED OUT 3 TIMES. IT HAS BEEN IN THE SHOP OVER 11 TIMES DUE TO THIS PROBLEM AND EVERY TIME I HAVE BEEN TOLD IT IS MY GAS CAP, GAS EVAP LEAK, OR SOFTWARE UPDATES. MIND YOU I AM 6 MONTHS PREGNANT AND THE LAST STALL OUT I…
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I PURCHASED MY SAAB 9-3 LINEAR ON 1/16/03, AND WITHIN 2 MONTHS MY CHECK ENGINE LIGHT STARTED TURNING ON, AND STALLED OUT 3 TIMES. IT HAS BEEN IN THE SHOP OVER 11 TIMES DUE TO THIS PROBLEM AND EVERY TIME I HAVE BEEN TOLD IT IS MY GAS CAP, GAS EVAP LEAK, OR SOFTWARE UPDATES. MIND YOU I AM 6 MONTHS PREGNANT AND THE LAST STALL OUT I WAS ON A VERY BUSY STREET GOING 40MPH (LAST MONTH). THEY HAVE REPLACED MY GAS CAP TOO - SAYING THIS WILL SOLVE THE PROBLEM. I CAN NEVER GET A HOLD OF ANY ONE AT SAAB TO DISCUSS - SO I HAVE RESULTED TO THE LEMON LAW. BUT IN REALITY THIS IS A CRITICAL PROBLEM THAT NEEDS TO BE FIXED AS MANY PEOPLE ON THIS SIGHT HAVE ESCAPED INJURY. *AK
NHTSA ODI #10058871
9,225 miles · Jan 30, 2004
Engine And Engine Cooling
WHILE DRIVING THRU A S CURVE, MY CAR STALLED AND LOST ALL POWER. THE SPLIT SECOND LOSS OF POWER ON A TURN CAUSED ME TO CROSS INTO ON COMING TRAFFIC BEFORE I REACTED TO BRING MY CAR BACK INTO MY OWN LANE. I WAS LUCKILY THAT NO OTHER VEHICLES WERE COMING FROM THE OPPOSITE DIRECTION OR I WOULD HIT THEM HEAD ON. MY 2003 SAAB 9-3 …
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WHILE DRIVING THRU A S CURVE, MY CAR STALLED AND LOST ALL POWER. THE SPLIT SECOND LOSS OF POWER ON A TURN CAUSED ME TO CROSS INTO ON COMING TRAFFIC BEFORE I REACTED TO BRING MY CAR BACK INTO MY OWN LANE. I WAS LUCKILY THAT NO OTHER VEHICLES WERE COMING FROM THE OPPOSITE DIRECTION OR I WOULD HIT THEM HEAD ON. MY 2003 SAAB 9-3 COASTED TO AN AREA OFF THE SIDE OF THE ROAD WHERE I STOPPED AND RESTARTED THE ENGINE. AGAIN LUCKILY THAT THERE WAS A ROAD SHOULDER TO PULL OVER ON. THIS IS THE 3RD TIME THIS HAS HAPPENED. THE DEALER RESPONSE AT THE FIRST TIME WAS "THAT'S OK IF IT ONLY HAPPENS ONCE"...BUT GUESS WHAT IT IS STILL HAPPENING AND SEEMS TO BE A WELL KNOWN PROBLEM.. HOPEFULLY WE DONT HAVE TO WAIT FOR SOMEONE TO BE KILLED BEFORE SAAB FIXES IT.
NHTSA ODI #10056164
11,933 miles · Jan 18, 2004
Electrical SystemEngine And Engine Cooling
2003 SAFE 9-3 2.0T LINEAR, PURCH NEW 2/21/03 DIES' UNEXPECTEDLY WHEN BEING DRIVEN. FIRST INCIDENT: CAR 'DIED' RIGHT IN THE MIDDLE OF THE ROAD COMPLETELY UNEXPECTEDLY. ASSUMED IT WAS A 'FLUKE' AND TOOK NO ACTION. AFTER SECOND INCIDENT: DEALER "RESET FUEL ADAPTATION VALVE". AFTER THIRD INCIDENT (DANGEROUS - MERGING INTO …
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2003 SAFE 9-3 2.0T LINEAR, PURCH NEW 2/21/03 DIES' UNEXPECTEDLY WHEN BEING DRIVEN. FIRST INCIDENT: CAR 'DIED' RIGHT IN THE MIDDLE OF THE ROAD COMPLETELY UNEXPECTEDLY. ASSUMED IT WAS A 'FLUKE' AND TOOK NO ACTION. AFTER SECOND INCIDENT: DEALER "RESET FUEL ADAPTATION VALVE". AFTER THIRD INCIDENT (DANGEROUS - MERGING INTO FREEWAY) DEALER "REPROGRAMMED T8 AND RESET FUEL ADAPTATION PER SAFE TECHNICAL HOT LINE" ALL INCIDENTS OCCURRED WITHIN LAST TWO WEEKS. CAR RESTARTS WITH NO WARNING LIGHT OR "SIDE" INDICATION OF PROBLEM UPON IGNITION. *CB
NHTSA ODI #10054384
3,650 miles · Jan 18, 2004
Engine And Engine CoolingInjury
I HAVE HAS 2 SAABS IN THE LAST 6 MONTHS DUE TO THE ELECTRICAL SYSTEM FAILING CONSTANTLY AND THE ENGINE STALLING. AFTER 3 MONTHS OF INCONVENIENCE AND ARGUMENTS SAAB GAVE ME ANOTHER CAR. NOW WITH 3800 MILES THE CAR COMPLETELY DROPPED DEAD ON ME AS I WAS DRIVING ON THE EXPRESSWAY AT 55 MPH. IT WAS -40 DEGREES AND IT TOOK ROADSI…
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I HAVE HAS 2 SAABS IN THE LAST 6 MONTHS DUE TO THE ELECTRICAL SYSTEM FAILING CONSTANTLY AND THE ENGINE STALLING. AFTER 3 MONTHS OF INCONVENIENCE AND ARGUMENTS SAAB GAVE ME ANOTHER CAR. NOW WITH 3800 MILES THE CAR COMPLETELY DROPPED DEAD ON ME AS I WAS DRIVING ON THE EXPRESSWAY AT 55 MPH. IT WAS -40 DEGREES AND IT TOOK ROADSIDE ASSISTANCE 2.5 HOURS TO GET ME. SAAB HEADQUARTERS WAS NOTHING BUT USELESS AFTER DRIVING AROUND IN A TWO TRUCK FOR 8 HOURS SINCE SAAB ROADSIDE AND SAAB HEADQUARTERS COULD NOT TELL ME WHERE TO TAKE MY CAR. I WAS TOWED FROM QUEENS, TO BROOKLYN, TO MANHATTAN AND TREATED WITH NO RESPECT. I ENDED UP GETTING EXTREMELY SICK FROM SITTING IN THE CAR WAITING FOR ROADSIDE FOR 2.5 HOURS. WHEN I CALLED SAAB THEY TOLD ME ITS THE WEATHER THAT CAUSED MY CAR TO DROP DEAD. I WAS NEVER TOLD THAT MY CAR WOULD BE TEMP. TEMPERAMENTAL AND I HAD TO GO TO FLORIDA FOR THE WINTER. THIS IS WHY AMERICAN CAR COMPANIES SUCK. *CB
NHTSA ODI #10054374
5,200 miles · Jan 13, 2004
Engine And Engine Cooling
WHILE DRIVING 30 MPH VEHICLE STALLED. DRIVER WAS ABLE TO AVOID A COLLISION, AND GOT THE VEHICLE TO THE SIDE OF THE ROAD. DEALERSHIP MECHANIC UPGRADED THE SOFTWARE FOR THE ENGINE. *AK
NHTSA ODI #10053959
500 miles · Jan 12, 2004
Engine And Engine Cooling
I HAVE EXPERIENCED INTERMITTENT STALLING WITH MY 2003 SAAB 9-3. AFTER GIVING THE DEALERSHIP APPROXIMATELY 5 CHANCES TO FIX THE PROBLEM, THEY WERE UNABLE TO. I THEN CALLED CUSTOMER SERVICE AND THEY DENIED THAT THERE WAS ANY PROBLEM WITH THE CAR AND TRIED TO SAY THIS WAS THE NORMAL FUNCTION OF THE VEHICLE. THEY HAVE MADE ANOTHE…
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I HAVE EXPERIENCED INTERMITTENT STALLING WITH MY 2003 SAAB 9-3. AFTER GIVING THE DEALERSHIP APPROXIMATELY 5 CHANCES TO FIX THE PROBLEM, THEY WERE UNABLE TO. I THEN CALLED CUSTOMER SERVICE AND THEY DENIED THAT THERE WAS ANY PROBLEM WITH THE CAR AND TRIED TO SAY THIS WAS THE NORMAL FUNCTION OF THE VEHICLE. THEY HAVE MADE ANOTHER ATTEMPT TO FIX THE CAR. I THEN LEARNED ON YOUR WEBSITE THAT OTHERS HAD EXPERIENCED THIS PROBLEM. I HOPE IT IS RESOLVED. *LA
NHTSA ODI #10052905
NHTSA investigations
4EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04008 · Engine Stall
Opened Mar 19, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Electrical System:ignition:module
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
PE03059 · Engine Stall
Opened Dec 30, 2003 · Closed Mar 19, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Additional source detail variants (2)
Electrical System:ignition:module
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Illustration