IllustrationStrong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
2004 Porsche Cayenne
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Porsche Cayenne do not stand out strongly from the model-year median of 21.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cayenne years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
525–50K
250–75K
475–100K
6100–150K
5150K+
25 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports2 fire reports0 injury reports
Power Train complaints
10 reportsThe contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amoun…
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The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.
The cam shaft actuator has gone out.. Recalled on newer vehicles mine is 2004. Front airbag is also non operational
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT STATED HE PARKED THE VEHICLE IN HIS DRIVE WAY WITHOUT THE EMERGENCY BREAK ENGAGED AND LEFT TO ENTER HIS RESIDENCE. THE CONTACT STATED WITHIN 2-3 MINUTES LATER, WHEN EXITING HIS RESIDENCE, THE VEHICLE INADVERTENTLY SHIFTED GEARS TO REVERSE AND ROLLED AWAY FROM HIS RESIDENCE…
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TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT STATED HE PARKED THE VEHICLE IN HIS DRIVE WAY WITHOUT THE EMERGENCY BREAK ENGAGED AND LEFT TO ENTER HIS RESIDENCE. THE CONTACT STATED WITHIN 2-3 MINUTES LATER, WHEN EXITING HIS RESIDENCE, THE VEHICLE INADVERTENTLY SHIFTED GEARS TO REVERSE AND ROLLED AWAY FROM HIS RESIDENCE. THE CONTACT STATED THE VEHICLE HIT TWO TREES, A FENCE, CONTINUED TO ROLL AWAY AND HIT A SECOND FENCE WHICH DETAINED THE VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATE NO ONE WAS INJURED. THE CONTACT STATED HE HAD TO BREAK THE REAR PASSENGER SIDE WINDOW TO ENTER AND TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR BODY DAMAGE REPAIRS. THE CONTACT STATE AT THAT MOMENT HE DID NOT CONTACT THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT STATES HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V446000 (POWER TRAIN) IN SEPTEMBER OF 2019. THE VEHICLE WAS TAKEN PORSCHE OF OMAHA (6625 L ST, OMAHA, NE 68117) WHERE THE RECALL REPAIRS WERE SERVICED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT LEVER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED AND ROLLED INTO ANOTHER VEHICLE WHICH, THEN CRASHED INTO A VEHICLE. THE TRANSMISSION SHIFT LEVER FAILED AND WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS TO THE VEHI…
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2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT LEVER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED AND ROLLED INTO ANOTHER VEHICLE WHICH, THEN CRASHED INTO A VEHICLE. THE TRANSMISSION SHIFT LEVER FAILED AND WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS TO THE VEHICLES. *JS *JS - (RECALL RELATED INCIDENT) TS
TRANSMISSION TRANSFER CASE ISSUES IMMEDIATELY AFTER ACCELERATION BETWEEN 3 GEARS... CAR TRANSMISSIONS "STUMBLES" (TRANSMISSION LOCKING). WELL KNOWN ISSUE IN THE PORSCHE COMMUNITY AND PORSCHE SOLUTION IS DOES NOT FIX THE ISSUE. NO ENGINE ERROR CODES ISSUED AS WELL. PORSCHE SAYS CANNOT DUPLICATE PROBLEM. THIS HAS BEEN HAPPENIN…
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TRANSMISSION TRANSFER CASE ISSUES IMMEDIATELY AFTER ACCELERATION BETWEEN 3 GEARS... CAR TRANSMISSIONS "STUMBLES" (TRANSMISSION LOCKING). WELL KNOWN ISSUE IN THE PORSCHE COMMUNITY AND PORSCHE SOLUTION IS DOES NOT FIX THE ISSUE. NO ENGINE ERROR CODES ISSUED AS WELL. PORSCHE SAYS CANNOT DUPLICATE PROBLEM. THIS HAS BEEN HAPPENING FOR QUITE A WHILE UNTIL I RESEARCHED THE ISSUES ONLINE. PREVIOUSE RECALL # 03V351000 - PORSCHE WILL NOT CURRENTLY HONOR THIS RECALL.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE DRIVING AND ACCELERATING, THE DRIVESHAFT MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO WOBBLE AND SHAKE. THE CONTACT CALLED MOMENTUM PORSCHE (10155 SOUTHWEST FWY, HOUSTON, TX 77074, (844) 894-5470) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE DRIVING AND ACCELERATING, THE DRIVESHAFT MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO WOBBLE AND SHAKE. THE CONTACT CALLED MOMENTUM PORSCHE (10155 SOUTHWEST FWY, HOUSTON, TX 77074, (844) 894-5470) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY…
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1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
UPON TAKING THE VEHICLE OUT OF THE DRIVEWAY I STARTED HEARING A TICKING SOUND COMING FROM THE ENGINE, SOMETHING LIKE A LIFTER HITTING THE BLOCK. I PULLED BACK IN TO MY DRIVEWAY AND CALLED A REPAIR SHOP AND SCHEDULED AN APPOINTMENT. WHEN MEETING WITH THE TECHNICIAN I WAS INFORMED THAT THE ENGINE HAD A SCORED CYLINDER AND THAT IT …
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UPON TAKING THE VEHICLE OUT OF THE DRIVEWAY I STARTED HEARING A TICKING SOUND COMING FROM THE ENGINE, SOMETHING LIKE A LIFTER HITTING THE BLOCK. I PULLED BACK IN TO MY DRIVEWAY AND CALLED A REPAIR SHOP AND SCHEDULED AN APPOINTMENT. WHEN MEETING WITH THE TECHNICIAN I WAS INFORMED THAT THE ENGINE HAD A SCORED CYLINDER AND THAT IT IS A COMMON ISSUE WITH THE MODEL AND YEAR. THE ONLY RECOURSE TO FIX THE ISSUE WOULD BE TO REPLACE THE ENGINE. A REPLACEMENT ENGINE WOULD COST $17 -35,000 - MORE THAN THE VEHICLE IS WORTH. IF I WERE TO REPLACE IT WITH A USED ENGINE, I WOULD BE DESTINED FOR A REPEAT OF THE SAME ISSUE. IF THIS ISSUE IS SUCH A COMMON PROBLEM WHY HAS THERE NOT BEEN A RECALL FOR THESE VEHICLES? I HAVE CONTACTED THE MANUFACTURER AND WAS TOLD THAT I WOULD NEED TO HAVE A AUTHORIZED SERVICE DEALERSHIP MAKE THE DIAGNOSIS I HAVE ALREADY BEEN TOLD, BUT THERE IS NOT A AUTHORIZED DEALERSHIP WITHIN 500 MILES OF MY LOCATION. *TR
BEGINNING IN AUGUST 2007, MY CAR EXPERIENCED TRANSMISSION SHIFTING PROBLEMS AND EVENTUALLY HAD TO HAVE THE CONTROL UNIT REPLACED. AFTERWARDS THE TRANSMISSION SHIFTED DIFFERENTLY, BUT I ASSUMED THAT WAS RELATED TO THE NEW CONTROL UNIT. IN EARLY 2008, THE TRANSMISSION SEEMED TO RUN ROUGHER DURING WARM UP AND OCCASIONALLY THE RIGHT…
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BEGINNING IN AUGUST 2007, MY CAR EXPERIENCED TRANSMISSION SHIFTING PROBLEMS AND EVENTUALLY HAD TO HAVE THE CONTROL UNIT REPLACED. AFTERWARDS THE TRANSMISSION SHIFTED DIFFERENTLY, BUT I ASSUMED THAT WAS RELATED TO THE NEW CONTROL UNIT. IN EARLY 2008, THE TRANSMISSION SEEMED TO RUN ROUGHER DURING WARM UP AND OCCASIONALLY THE RIGHT TIRE WOULD ?SKIP? AS IF TRACTION CONTROL ENGAGED FOR A BRIEF PERIOD. I ASSUMED (INCORRECTLY) THAT THIS WAS DUE TO TIRE WEAR. FINALLY, IN MAY 2008, THE DRIVE SHAFT FAILED. THIS WAS TWO MONTHS AFTER THE WARRANTY PERIOD AND AT 52,764 MILES. I HAVE READ ONLINE THAT THIS DRIVESHAFT HAS HAD MANY FAILURES, AND THAT DEALERSHIPS KEEP SEVERAL ON HAND TO ADDRESS THE RELATED PROBLEMS. WITH THAT IN MIND, I REQUESTED THAT PORSCHE REPLACE THE DRIVESHAFT UNDER WARRANTY. THE PART COST $895.51 PLUS $69.40 IN TAX FOR A TOTAL OF $964.91. SINCE THE LABOR WAS PERFORMED AT MY LOCAL SERVICE CENTER, I AM REQUESTING ONLY REIMBURSEMENT FOR THE PART. I HAVE SAVED THE FAILED PART AND CAN ALSO SUPPLY YOU WITH THE ORIGINAL PAPERWORK. I AM ATTACHING COPIES OF THE REPAIR BILL (IMPORT SPECIALTIES) AND THE PREVIOUS WARRANTY WORK (NEWPORT AUTO CENTER). PORSCHE DENIED THE CLAIM ON JUNE 9, 2008. THE DRIVESHAFT REPRESENTS BOTH A DEFECTIVE PART AND A POTENTIAL FOR A DANGEROUS SITUATION IT THE UNIT FAILED AT A HIGH SPEED. *TR
Official recalls
622V656000 · Exterior Lighting:headlights
Aug 30, 2022
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
19V446000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Jun 12, 2019
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Consequence & remedy
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
17V576000 · Fuel System, Gasoline:delivery:fuel Pump
Sep 20, 2017
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.
04V593000 · Seat Belts
Dec 15, 2004
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Consequence & remedy
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
04V231000 · Seat Belts:rear/other
May 17, 2004
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
04V071000 · Power Train:automatic Transmission
Feb 18, 2004
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Consequence & remedy
Consequence: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.
Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06005 · Srs Warning Light Illumination
Opened Mar 15, 2006 · Closed Mar 12, 2007
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Air Bags:side/window
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Air Bags:frontal:sensor/control MODULE-INACTIVE
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags:side/window
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE05060 · Srs Warning Light Illumination
Opened Nov 10, 2005 · Closed Mar 15, 2006
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Air Bags:side/window
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Additional source detail variants (3)
Air Bags:frontal:sensor/control MODULE-INACTIVE
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Air Bags
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Air Bags:side/window
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.