IllustrationStrong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
2004 Porsche Cayenne
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Porsche Cayenne do not stand out strongly from the model-year median of 21.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cayenne years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
525–50K
250–75K
475–100K
6100–150K
5150K+
25 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports2 fire reports0 injury reports
Fuel/propulsion System complaints
8 reportsThere is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not…
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There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.
I RECEIVED A RECALL LETTER IN NOVEMBER OF 2017 NHTSA CAMPAIGN NUMBER: 17V576000. FUEL PUMP FLANGE MAY CRACK CAUSING FUEL LEAK A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE INCREASES THE RISK OF A FIRE. MY LOCAL DEALER KEEPS TELLING ME NO PARTS AVAILABLE. I FIND THE TIMELINE UNACCEPTABLE AND I WANT THE RECALL REMEDIED I…
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I RECEIVED A RECALL LETTER IN NOVEMBER OF 2017 NHTSA CAMPAIGN NUMBER: 17V576000. FUEL PUMP FLANGE MAY CRACK CAUSING FUEL LEAK A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE INCREASES THE RISK OF A FIRE. MY LOCAL DEALER KEEPS TELLING ME NO PARTS AVAILABLE. I FIND THE TIMELINE UNACCEPTABLE AND I WANT THE RECALL REMEDIED IMMEDIATELY. WE ARE PUSHING TWO YEARS WITH NO REPAIR.
RECALL #AH10. MY TRUCK LEAK GAS EVERYWHERE; AND I'VE CALLED GAUDIN PORSCHE THEY SAID THEY'RE NOT DOING ANY RECALLS AT THE MOMENT. I CAN'T AFFORD TO FIX IT NOR CAN AFFORD THE GAS LOST.
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY…
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1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS …
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"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. WITHIN THE LAST 3 WEEKS, I HAVE SMELLED GAS IN AND AROUND MY CAR. I AM CONVINCED THIS IS DUE TO MY VEHICLE NOT BEING REPAIRED FOR AN EXTENDED PERIOD OF TIME. I CONTACTED BOTH PORSCHE LOCATIONS IN MY AREA (NORTH OLMSTED AND BEACHWOOD, OHIO) TO SEE IF THERE WILL BE REIMBURSEMENT OF A RENTAL CAR OR IF A LOANER VEHICLE CAN BE PROVIDED UNTIL THE PARTS ARE IN AS I TRANSPORT A NEWBORN BABY IN MY VEHICLE ON A DAY TO DAY BASIS AND DO NOT WANT TO RUN THE RISK OF EITHER OF US BEING AFFECTED BY THIS FUEL LEAK. I'M AFRAID IF THE FUEL LEAKAGE ISN'T REPAIRED SOON IT MAY CAUSE A FIRE WHICH WILL BE A HAZARD TO MYSELF, CHILD, AND OTHER MOTOR VEHICLES ON THE ROAD. I AM REACHING OUT TO SEE OF THERE ARE ANY ALTERNATIVE TRANSPORTATION METHODS FOR THOSE INDIVIDUALS WHO WERE AFFECTED BY THIS ACTION. PLEASE ADVISE.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2004 PORSCHE CAYENNE. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED. THE CONTACT'S HOUSE SUSTAINED FIRE DAMAGE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY TAKEN TO PORSCHE OF NORT…
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TL* THE CONTACT OWNED A 2004 PORSCHE CAYENNE. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED. THE CONTACT'S HOUSE SUSTAINED FIRE DAMAGE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY TAKEN TO PORSCHE OF NORTH OLMSTED LOCATED 28400 LORAUIN RD, NORTH OLMSTEAD, OH WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Official recalls
622V656000 · Exterior Lighting:headlights
Aug 30, 2022
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
19V446000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Jun 12, 2019
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Consequence & remedy
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
17V576000 · Fuel System, Gasoline:delivery:fuel Pump
Sep 20, 2017
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.
04V593000 · Seat Belts
Dec 15, 2004
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Consequence & remedy
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
04V231000 · Seat Belts:rear/other
May 17, 2004
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
04V071000 · Power Train:automatic Transmission
Feb 18, 2004
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Consequence & remedy
Consequence: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.
Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06005 · Srs Warning Light Illumination
Opened Mar 15, 2006 · Closed Mar 12, 2007
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Air Bags:side/window
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Air Bags:frontal:sensor/control MODULE-INACTIVE
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags:side/window
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE05060 · Srs Warning Light Illumination
Opened Nov 10, 2005 · Closed Mar 15, 2006
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Air Bags:side/window
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Additional source detail variants (3)
Air Bags:frontal:sensor/control MODULE-INACTIVE
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Air Bags
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Air Bags:side/window
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.