2014 Nissan Murano

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEERY BROTHER NISSAN OF DUBUQUE (LOCATED AT 600 CENTURY DR, DUBUQUE, IA 52002, (563) 582-7700) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34674283. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.

CAR WON'T START. TAKEN TO DEALERSHIP FOUR TIMES IN ONE MONTH AND CONTINUES TO HAVE ISSUES. ORIGINALLY TOLD IT WAS THE IPDM MODULE WHICH WAS REPLACED. ABOUT A WEEK AND HALF LATER THE ENGINE WOULDN'T START AGAIN BUT THE DASHBOARD LIGHTS, RADIO AND HEAT/AIR WOULDN'T SHUT OFF. WAS TOLD THIS TIME THAT IT WAS A FAULTY BATTERY WHICH WAS REPLACED. AFTER PICKING IT UP AND DRIVING LESS THAN 10 MILES AND SITTING FOR A FEW HOURS IT WOULDN'T START AGAIN. EVERY SINGLE LIGHT ON THE DASHBOARD IS ON AND AGAIN THE ENGINE WON'T START OR CUT OFF THE LIGHTS. HAD IT TOWED BACK TO THE DEALERSHIP AND 4 DAYS LATER WAS TOLD THAT IT WAS DUE TO A RUSTY BOLT OF SOME SORT THAT WAS LOOSE AND NEEDED TO BE REPLACED. 2 DAYS LATER IT WOULDN'T START AGAIN. A FEW HOURS LATER THE CAR STARTS BUT THE CHECK ENGINE LIGHT IS ON. CAR WAS TOWED TO DEALERSHIP AGAIN AND IT HAS NOW BEEN FOUR DAYS WITH NO UPDATES FROM THE DEALERSHIP. ALSO - DRIVERS SIDE SUNVISOR IS BROKEN AND WON'T STAY UP WHICH IMPAIRS VISION. AFTER ALL OF THESE TRIPS TO THE DEALERSHIP THEY SAID IT WOULD COST OVER $200 TO FIX. I DIDN'T THINK MUCH OF IT UNTIL I REVIEWED AND NOTICED THAT MANY OTHER HAVE THE SAME ISSUE WITH THE SUN VISORS SO THIS IS NOT AN ISOLATED INCIDENT.

DRIVER'S SIDE SUN VISOR WON'T STAY UP. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. THIS IS DANGEROUS! THE VISOR OBSCURES VISIBILITY, AND YET WHEN I NEED IT, IT WON'T STAY IN THE POSITION I NEED IT TO, IN ORDER TO BLOCK SUN GLARE. THIS HAS BEEN A PROBLEM WITH MURANOS FOR OVER A DECADE, AND NISSAN HAS CONTINUOUSLY REFUSED TO ISSUE A RECALL.

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT THE VISOR DID NOT WORK. THE CONTACT STATED THAT THE VISOR HANGED DOWN AND IMPAIRED THE DRIVER'S VIEW. THE VEHICLE WAS TAKEN TO NISSAN OF LAKE CHARLES (337-439-9955, LOCATED AT 1700 SIEBARTH DR, LAKE CHARLES, LA 70615) WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE REPAIR COST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS NOT PROVIDED.

CVT TRANSMISSION. VEHICLE DECELERATES AND ACCELERATES WITHOUT WARNING (CHECK ENGINE LIGHT IS ON). MAINLY AT STOP LIGHTS. IT IS SLOW TO START. WHEN TRYING TO ACCELERATE, VEHICLE STALLS, JUMPS, OR SLIPS WITH RPM ACCELERATING ABOVE 4 RPMX1000, WHILE SPEED REMAINS AT 10 MPH FOR 2-3 MINUTES. LOUD HUMMING NOISE WHEN VEHICLE IS TRYING TO ACCELERATE. VEHICLE MAKES NO NOISE IN THE MORNING. SYMPTOMS WORSEN WHEN VEHICLE OR OUTSIDE TEMPERATURE IS HOT (E.G. ABOVE 85 F). CANNOT DRIVE ABOVE 45 MPH OR ON HIGHWAY. VEHICLE IS ONLY 4 YEARS OLD WITH 112K MILES. HAS BEEN SERVICED ON-TIME BY DEALER. VEHICLE IS UNSAFE TO DRIVE, ESPECIALLY WHEN CROSSING INTERSECTIONS.

DRIVING MOUNTAIN TERRAIN ON HWY 87 NORTH IN THE DESERT HEAT NEAR PHOENIX THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE PROPERLY. WHEN TAKEN TO THE DEALERSHIP WE WERE TOLD THAT IT WAS SOMETHING THAT THEY SEE FREQUENTLY WHEN DRIVING LONG DISTANCES, UP MOUNTAINS OR IN EXTREME HEAT. ALSO TOLD BY NISSAN CONSUMER AFFAIRS REP THAT SHE WAS WORKING ON SEVERAL SIMILAR CASES, BUT A RESOLVE IS MADE ON A CASE BY CASE BASIS. UPON DOING RESEARCH NISSAN HAS HAD MANY PROBLEMS WITH THE CVT TRANSMISSIONS. WE FEEL THAT THE TRANSMISSION NOT WORKING PROPERLY IS A HUGE SAFETY CONCERN, AS YOU CANNOT ACCELERATE PROPERLY IF NEED BE, DRIVING ON THESE MOUNTAIN TERRAINS IS DANGEROUS ENOUGH WHEN YOU CAN ACCELERATE PROPERLY. NISSAN CONSUMER AFFAIRS HAS YET TO SAY WHETHER THEY CAN PROVIDE A RESOLUTION.